1Password Password Manager Review 2025

Category: ITSM
1Password is a top-rated password manager designed to securely store, autofill, and manage passwords, credit cards, and sensitive information across all devices. Trusted by over 150,000 businesses worldwide, including stalwarts like Slack, Salesforce, and IBM, it enhances security, mitigates breaches, and offers seamless integration with apps. The password manager also provides businesses with real-time alerts to enhance security and boost productivity. This 1Password review will take you through all aspects of this password management platform, including features, pricing, performance, and more.

1Password Password Manager ITSM Plans & Pricing

Individual
$2.99
/mo
14-day free trial
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Families
$4.99
/mo
14-day free trial
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Teams Starter Pack
$19.95
/mo
14-day free trial
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Business
$7.99
/mo
14-day free trial
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1Password Password Manager Comparison

Expert Review

4.9
Price
5.0
Ease Of Use
5.0
Features
5.0
Support
4.5
Performance
5.0

Pros

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All plans come with a free trial of at least 14 days
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The interface for storing and managing passwords is intuitive
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Regular monitoring for the quality of your passwords
v-pro
Almost two decades of no security breaches

Cons

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Lacks a free password management plan
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Doesn't have any live chat available to users

1Password Password Manager ITSM's Offerings

Five 1Password pricing plans are available, catering to both businesses and individuals.

Here’s a quick breakdown of the main plans:

  • The Individual Plan is just $2.99/mo and covers everything a single person would need for protecting their passwords.
  • A Family Plan is ideal for someone looking to protect their immediate family at $4.99/mo.
  • A Teams Start Pack Plan covers up to 10 employees and provides a good starting point for small businesses at $19.95/mo.
  • The Business Plan gives you access to the Teams Start Pack plus a few additional reporting features, integrations, and better support for $7.99/mo per user.
  • The final option is the Enterprise Plan, which is for large businesses, with 1Password providing custom pricing depending on the size of the plan you’re seeking. It provides a more tailored experience and better access to 1Password specialists to get the most out of your plan.

Each of the plans offers free trials, starting at 14 days, so you can try out these 1Password tool options without having to commit any real money for the first two weeks.

Customer Support

The exact level of customer support you can expect depends on the password manager plan that you go for. All of the account options provide you with 24/7 support through social media, the forum, and email. 

You also have access to a library of helpful questions to help you troubleshoot issues you might be having. There are demo videos walking you through the key features and usability of the different plans.

Telephone support is an option if you want to speak directly with a team member, with the lines typically opening only between Monday and Friday, 9 am to 5 pm EST. 

The more advanced plans will provide you with customized onboarding password manager training, which is available when you’re onboarding at least 75 people to 1Password. There is also access to a dedicated account manager, quarterly business reviews, and proof of concept for enterprise clients.

Features & Functionality

General Features

1Password has developed quite an array of password manager features and functionalities since it first started business in 2005. Here’s a quick list and breakdown of the main 1Password features and functionalities:

  • Password Generator
  • Username Generator
  • Extended Access Management
  • Device Trust
  • Application Insights
  • Password Manager
  • Universal Sign-On
  • Contextual Access Policies
  • Self-Serve Remediation
  • Password Health Reports
  • Zero-Knowledge Security
  • Autosave and Autofill
  • Cross-Device Compatibility
  • Password Sharing
  • Monitor Data Breaches
  • Passwordless Experiences

Password Generator

1Password offers a powerful password generator that is free for anyone to use, so you don’t have to sign up for a plan to get access to this useful tool. You can create a password with up to 100 characters and use a variety of numbers, letters, and symbols.

password generator

Username Generator

The username generator at 1Password allows you to quickly generate a new username of between 8 and 100 characters instantly. No sign-up is necessary to use this online security tool.

username generator

Extended Access Management

The 1Password Extended Access Management tool is suitable for companies that deal with a lot of remote workers. It simplifies access to company systems, protects against breaches, and accelerates the remediation of any security concerns.

Device Trust

1Password’s Kolide tool allows companies to ensure their employees don’t trust devices that could potentially be untrustworthy and provides instructions on how to strengthen the security of different devices. It will also block access to accounts until the user has gone through a checklist of security tasks.

Application Insights

1Password allows businesses to get more visibility on the type of applications that their employees use, allowing them to spot the usage of unmonitored apps.

Password Manager

1Password has an advanced password manager tool that is highly popular, allowing you to safely store your passwords for different accounts in a secure vault. Secure password storage is a must in this day and age for most people.

password manager

Universal Sign-On

1Password provides secure end-user authentication methods through single sign-on (SSO), passkeys, multi-factor authentication (MFA), or passwords.

Contextual Access Policies

Employers can approve or deny access to certain apps depending on their company policy.

Self-Serve Remediation

There is a remediation guide that provides straightforward instructions for you to go through remediation processes without having to contact IT when there is some sort of device health issue.

Monitoring Password Health

Individuals can check to see how strong their passwords are and implement recommendations on how to make them stronger. Businesses can view the health of the passwords used by employees and help roll out security policies as needed.

Zero-Knowledge Security

1Password won’t have any access to your passwords thanks to its AES 256-bit encryption, so you can have peace of mind that nobody is viewing your sensitive passwords.

Autosave and Autofill

You can quickly autosave and auto-fill forms and passwords in leading web browsers to save you time and do so in a secure manner.

Cross-Device Compatibility

You can access your 1Password account on all devices, with data updating instantly across all of them thanks to the cross-platform compatibility.

Password Sharing

1Password allows you to easily and securely share passwords or user credentials with other people. You can also create expiring links for one-off access.

Data Breach Alerts

The 1Password Watchtower tool is ideal for dark web monitoring, allowing you to stay up to date if you are involved in any third-party data breaches. This allows you to create new passwords for the impacted accounts quickly.

watchtower

Passwordless Experiences

1Password’s ‘Passage’ feature allows you to have prospective customers or users log into their accounts without having to use a password.

passwordless

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Multi-Currency Support
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Mobile App Access
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Automated Reminders & Notifications
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Tax Compliance
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Purchase Order Tracking
x-con
Advanced Security
x-con
Audit Trail and Compliance Support
x-con
Data Import and Export
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Accounting Software Integration

Performance:

The speed and efficiency across the board are very good with 1Password. I didn’t experience any glitches or slow processing speeds when using the software.

1Password has all of the relevant certifications and compliance you would expect to see with such an established password protection company, including SOC 2 Type II, ISO 27701, GDPR, and CSA.

You can view all the different certifications by going to the ‘Trust Center’ page that can be found on the website’s footer.

Ease Of Use:

1Password allows you to securely sign in to whatever account you’re looking to access from any device, thanks to the use of secure vaults. The apps you download are very user-friendly, making it easy to get started even if you have no prior experience with a password management tool.

There’s also the option to solely use 1Password through a web browser, and this doesn’t take away from the experience whatsoever and can also make it easier for people who don’t want to download any more apps or software.

1Password supports all devices, including macOS, Windows, iOS, Android, leading browsers, Linux, and CLI. It also integrates with a variety of other tools and is well-suited to small and large businesses alike, so scalability is not an issue.

Finally, there is a selection of demo videos walking you through how to use all the different tools available to users, which is very helpful when starting off to get familiar with all the different options.

Verdict:

No matter if you’re a solopreneur or a business, 1Password has the right plan for you. There are competitive prices for the various plans and you can get a 14-day free trial to test everything out for yourself if you don’t want to commit to a plan right away. The software is very user-friendly and is compatible with all devices and browsers.

1Password also has a stellar reputation for delivering a safe password management tool, not suffering any security breaches since starting in 2005. That’s why it is one of the most popular password management tools in the world today for individuals and businesses alike.

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