E2open Review 2025

Given the wide-ranging functionality of the software and its features, some users may encounter a learning curve when integrating it into their business processes. To facilitate a seamless transition, e2open provides several training options.

E2open offers a large suite of supply chain management tools that cover your entire supply chain. It has acquired more than a dozen other companies over the years and expanded its offerings. But at the top level, you’ll find a “Suite” to work with. 

There are five different suites that cover the entire supply chain, which are:

• Channel
• Planning
• Logistics
• Supply
• Global Trade

Within these suites, you’ll find the following features:

• Collaboration channel planning
• Channel marketing automation
• Rewards and funds management
• Payment services
• Incentives and rebates
• Channel data management
• Demand signal management
• Channel forecast collaboration
• Rewards and funds management
• Payment services
• Incentives and rebates
• Channel data management 
• Demand signal management 
• Channel forecast collaboration
• Sales order collaboration
• Channel inventory collaboration
• High-performing partner management
• Demand planning
• Demand sensing
• Multi-Echelon inventory optimization
• Supply planning
• Supply sensing
• Allocation and order promising
• Distribution planning
• Sales and operations planning (S&OP)
• Logistics Visibility
• Global Logistics Orchestration
• Transportation management
• Global parcel
• Bookings 
• Audit and settlement
• Transportation forecasting
• Vehicle routing and scheduling
• Equipment management
• Purchase order collaboration
• Supply forecast collaboration
• Supply inventory collaboration
• Buy-sell management
• Product cost management
• Manufacturing collaboration
• Recall management
• Risk and quality management
• Product lifecycle management
• Supply Network Discovery
• Due diligence screening
• Export management
• Import management
• Duty management
• Custom filing
• Global knowledge

Let’s review each suite and its features independently.

The Channel Suite

The Channel Application Suite is designed to connect all stakeholders and manage all supply chain channels in one place.

In simple terms, Channels in e2open are like digital highways for businesses to communicate and collaborate with their partners. These channels allow businesses to share information, such as orders, shipments, and inventory levels, in real-time. They also aggregate and clean data from multiple sources, like point-of-sale systems, making it easier to analyze sales patterns and inventory.

Within Channels, there are different sub-applications like:

• Collaboration channel planning – Allows businesses to plan and execute collaborative initiatives with their channel partners by automating workflows and defining roles, responsibilities, and goals for each partner.
• Channel marketing automation – Used to automate marketing tasks, such as email campaigns, social media posts, and content distribution, to improve efficiency and effectiveness.
• Rewards and funds management — This allows businesses to allocate funds and set reward structures for stakeholders based on pre-set criteria. 
• Payment services – Provides tools for managing payments to channel partners, including invoice processing, payment reconciliation, and dispute resolution.
• Incentives and rebates – With this, businesses can set up performance-based payments and manage incentives for their partners.
• Channel data management – Helps businesses collect, store, and analyze data related to their channel partners and can be used to identify trends, make informed decisions, and improve overall performance.
• Demand signal management -Helps forecast future demand and optimize inventory levels.
• Channel forecast collaboration – Enables businesses to collaborate with their channel partners to create accurate sales forecasts.

• Sales order collaboration – To collaborate with partners and fulfill the sales order by tracking order status, resolving issues, and managing delivery timelines.
• Channel inventory collaboration – To collaborate with partners to handle inventory.

• High-performing partner management – Enables you to identify and manage your top-performing channel partners, build strong relationships, optimize performance, and drive growth on a scale.

The Planning Suite

E2open’s Planning Application Suite is a comprehensive software solution designed to optimize supply chain planning processes. It enhances visibility into supplier performance, streamlines sourcing decisions, and helps manage supply risks in a global context. 

The Planning Suite is further divided into several sub-features:

• Demand planning – Aggregates information from across sales channels and helps you understand and anticipate customer demand with AI and ML algorithms.

• Demand sensing – A forecasting tool that helps you forecast demand in real time.
• Multi-Echelon inventory optimization – Enables you to optimize stockings echelons (overstocking and understocking) in the entire value chain, which helps you avoid supply chain disruptions.
• Supply planning – Handles the supply side of things with data.
• Supply sensing – Like Demand Sensing, Supply Sensing helps you forecast the supply side and ensure you can fulfill demand.
• Allocation and order promising – Helps you meet your promises or commitments to customers by prioritizing the supply chain based on those commitments.
• Distribution planning – Allows businesses to distribute raw materials based on customer demand.
• Sales and operations planning (S&OP): This unified tool helps you integrate sales and operations and facilitates efforts between the two teams.

The Logistics Suite

The Logistics Application Suite is a robust set of tools designed to enhance logistics management. This SCM suite provides real-time visibility, orchestration, and optimization of global freight, transportation, and shipment processes. 

With the Logistics suite, businesses can minimize costs, streamline supply chain operations, and improve delivery performance across their supply chain. This supply chain logistics software is especially beneficial for companies with complex global logistics networks. Below is a detailed review of the key tools within the suite:

• Logistics Visibility — Provides end-to-end, real-time tracking of shipments across all transportation modes—air, sea, rail, and road—for easy vendor supply chain management. 
• Global Logistics Orchestration — Coordinates logistics processes across multiple regions, carriers, and transportation modes by enabling the automation of goods based on data.
• Transportation Management — Enables companies to optimize their transportation processes by selecting the most cost-effective carriers and routes in real time.
• Global Parcel — Helps streamline parcel shipment management by providing real-time visibility into parcel deliveries, automating carrier selection, and optimizing costs. The tool ensures that parcel deliveries are executed efficiently.
• Bookings — Simplifies the process of scheduling transportation for shipments and allows companies to automate the booking process with carriers, freight forwarders, and last-mile delivery services.
• Audit and Settlement — The Audit and Settlement tool automates the process of auditing freight bills and settling payments with logistics providers.
• Transportation Forecasting — This enables you to anticipate demand spikes, optimize carrier selection, and manage capacity constraints ahead of time using real-time data and AI.
• Vehicle Routing and Scheduling — Optimizes route planning for ground transportation fleets by planning the most efficient routes based on delivery locations, time windows, and vehicle capacity.
• Equipment Management — Tracks the usage, availability, and maintenance schedules of transportation assets, ensuring that they are fully utilized and properly maintained.

Supply Suite

Many businesses want to focus extensively on meeting supply in a timely manner. For them, the Supply Application Suite can be a game changer. This supply chain software suite helps businesses manage suppliers, forecast demand, monitor quality, and mitigate risks on a global scale. 

Its integration allows companies to reduce delays, keep track of inventory, and meet compliance standards while navigating complex, multi-tiered supply networks. For global businesses, the suite improves efficiency, reduces costs, and fosters stronger supplier relationships.

There are various tools available under the Supply suite, which are: 

• Purchase Order Collaboration – Streamlines the creation and management of purchase orders (Pos) and allows businesses to communicate real-time updates with suppliers and other stakeholders.
• Supply Forecast Collaboration – With this tool, businesses can share demand forecasts with suppliers, ensuring alignment between supply capacity and future needs.
• Supply Inventory Collaboration – Provides real-time visibility into supplier inventory levels, enabling businesses to adjust order quantities based on actual stock availability.
• Buy-Sell Management – Enables you to simplify buy-sell agreements, which are crucial for companies outsourcing production to suppliers or acting as intermediaries.
• Product Cost Management – Tracks and manages product costs across the supply chain, from raw materials to finished goods.

• Manufacturing Collaboration – Improves coordination with contract manufacturers and partners and streamlines production schedules, material availability, and capacity planning.
• Recall Management – Manages product recalls by tracing specific components or parts throughout the supply chain. It ensures businesses can quickly identify and recall defective products, reducing the impact on customers.
• Risk and Quality Management – Enables you to monitor and assess supplier risk and compliance with quality standards.
• Product Lifecycle Management – To track the entire lifecycle of products from conception to delivery, leading to better warehouse management.
• Supply Network Discovery – This latest tool in the company’s offerings is the supply network discovery, which grants access to the e2open network, helps businesses identify new suppliers, and strengthens the supply network.

The Global Trade Suite

The Global Trade Management software by e2open is built for global businesses to help them manage and optimize cross-border supply chains. It provides tools for managing imports, exports, customs filings, and duties while reducing risks associated with global trade.

• Due diligence screening – Screens trading partners, suppliers, and customers against international and national watchlists to ensure compliance with trade regulations.
• Export Management – To manage export-related tasks like documentation, licenses, and certifications required for outbound shipments, reducing errors and delays in global shipping.
• Import Management – Provides visibility into inbound shipments and manages duties, tariffs, and import licenses, allowing businesses to avoid delays and penalties.
• Duty Management – Duty management helps businesses minimize costs by optimizing duty payments.
• Custom filing – The custom filing tool automates the submission of trade data to customs authorities.
• Global Knowledge – A vast repository of global trade regulations, duties, taxes, and compliance requirements for better shipping management. It helps businesses navigate the complexities of cross-border trade efficiently.

The platform’s capabilities perform on the following operating systems: