FreshBooks Review 2025
FreshBooks Accounts Payable Plans & Pricing
FreshBooks Comparison
Expert Review
Pros
Cons
FreshBooks Accounts Payable's Offerings
Plans for FreshBooks are low-cost with extensive features when it comes to the plus and premium plans. There are also options to add team members for $11 per person, as well as add-ons like advanced payment options for $20/mo.
Customer Support
FreshBooks has exemplary customer support. Though they lack some options like email and 24-hr support they are fast to respond through their live chat as well as a phone support option. You are put in contact with a specialist fast. FreshBooks also has a blog where you can download e-books and guides.
Phone Support
FreshBooks has exceptional phone support. They connect you with a specialist within 2-4 minutes and they are very helpful in answering questions about the software, invoicing, and any other questions about FreshBook’s built-in features.
Live Chat
I contacted them via the live chat option on the website. I asked questions about invoicing options, payment options, and other features of the software. They were very helpful and answered all my questions effectively and efficiently. The specialist came on the chat within a minute and replied quickly to each message.
Video Tutorials
There are no video tutorials for FreshBooks. You can request to set up a one-on-one zoom call with a specialist through the live chat support option.
Overall Experience
FreshBooks customer support was very informative and helpful in answering all of my questions. I was put in touch with a specialist very quickly both through the live chat option on the home page and via the customer support phone number.
Features & Functionality
General Features
They have automatic payment recording and automatic expense recording which is great to have all the data collected in one place without the user having to manually add it on their own. FreshBooks has fast bank depositing as well which helps keep you cash flow positive. Another great feature they have is automatically sending late payment reminders and fees to your clients.
Account Dashboard
FreshBooks Account Dashboard is very user-friendly and easy to navigate. On the dashboard’s home page, you have links to create invoices, add an expense, add an item or service, clients, payments, estimates, and much more.
Integrations
FreshBooks has over 100 mobile applications integrated into their accounts payable software. The dashboard is very user-friendly and their features are easy to locate and use. They also have a well-developed software to create invoices.
Payment Features
FreshBooks has all the basic features for payments including credit cards, invoices, billing payments, and expense payments. FreshBooks automatically tracks all cash flow through your business and they’ll send automatic payment reminders to clients.
You can set up payroll for your employees. Invoicing is also very simple with their integrated software. You can accept or make payments in multiple currencies. FreshBooks will also allow you to issue full or partial refunds straight from your account.
Invoicing Features
Invoice Importing
You can import receipts, digital invoice documents, and printed receipts. The software will pull data from uploaded documents. The process is easy and can be accessed right from the dashboard’s main screen.
Video for uploading receipts on a mobile app for data pull:
Reporting & Analytics Features
Gain insights with detailed reports and real-time analytics.
Ease Of Use:
The FreshBooks software was simple to sign up for and only took a couple of minutes. They have an email verification that’s necessary to set up an account and access the account dashboard. They send the email verification for setup to you fast as well. The dashboard has a simple layout and is easy to use.
Setup FreshBooks Account
This Video will show the easy setup process on FreshBooks:
Dashboard and Bookkeeping
The dashboard is very user-friendly. It has great features which are easy to find when navigating the dashboard’s home page.
You can upload expenses, create invoices, add items or services, and create estimates.
Verdict:
FreshBooks is ideal for small business owners and freelancers. The plans are low-cost and the platform is competitively priced. FreshBooks’ dashboard is very easy to use and to navigate through the available features that the software offers. It is definitely one of the leading accounting software solutions in the industry for a reason.
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