Nutshell Reviews 2025

Nutshell has been helping small and mid-sized businesses simplify sales since 2009. Headquartered in Ann Arbor, Michigan, the company now supports teams in more than 50 countries with its AI-first CRM.

Unlike many CRMs that overwhelm users with complexity, Nutshell focuses on clarity and speed. Its visual pipelines, reporting, and built-in automations make it easy for sales teams to adopt and actually use every day. As companies grow, they can layer on marketing tools like email campaigns and landing pages, as well as engagement features such as SMS and live chat—all without juggling extra platforms.

Backed by award-winning customer support and designed with small business budgets in mind, Nutshell has become a go-to alternative for teams who want enterprise-level functionality without enterprise-level headaches.

Website: https://www.nutshell.com/ Founded:

2009

Headquarters:

Ann Arbor, Michigan

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Nutshell

CRM

4.2

Nutshell is an AI-first CRM built for small and mid-sized teams that want fewer tabs and faster wins. Sales comes first—with visual pipelines, automation, and reporting—then you can add Marketing (email/SMS, landing pages) and Engagement (web chat + SMS) as your needs grow. Plans start at $13/user/month (annual), with Pro and Business tiers adding sales automation, sequencing, scheduling, and advanced reporting; Enterprise layers in custom reporting and access controls. Marketing Pro is billed per company, and Engagement Pro per user, so you only pay for what you use. Helpful add-ons like Nutshell IQ (prospecting, visitor ID, enrichment) and Quotes & Invoices round out an all-in-one stack, and every plan includes a 14-day free trial and live support.Read review

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