I did a little research and found that POS Pros’ most popular form of pricing is Cash Discounting. They offer numerous solutions that provide a clean, hassle-free way of ensuring that your customers absorb your processing costs, thus allowing you to avoid paying the majority of processing fees.
POS Pros has years of experience in Cash Discount deployments, so you can feel comfortable knowing your account is set up within compliance with card brand regulations. In addition to Cash Discounting, POS Pros offers a simple, easy 3-tier rate system to allow merchants access to low-qualified rates for traditional credit cards and debit cards.
In-person rates start at just 0.35% for debit cards, and 1.69% for credit cards. As always, POS Pros only offers month-to-month agreements. We believe merchants should be free to leave if they’re unsatisfied with the service they receive. So you won’t encounter any erroneous early-termination fees with POS Pros. In addition, POS Pros merchants can also get no-cost equipment with no long-term contracts – so you’re not required to “lock in” with POS Pros. This means you can ensure we’re a great fit for your business without risk.
POS Pros offers reliable customer support that’s available 24/7 through phone, email, and an online contact form. When I reached out, the team was friendly, quick to respond, and clear in their advice. Whether it was a question about features or help with troubleshooting, they made it easy to get things sorted right away.
When I first set up the system, I contacted POS Pros for help. They walked me through the installation step by step and showed me how to use features like inventory tracking, retail management, and selling online. Their guidance made the whole process smooth and got me up and running quickly without any stress.
I called their 24/7 phone line for help with a problem and was impressed with how quickly they picked up. The representative explained everything clearly and solved the issue fast, so I didn’t have to waste time. It’s reassuring to know I can call anytime and get real help when I need it.
I also tried the support button on their website. It’s a handy tool for finding FAQs and sending a message if you don’t want to call. It’s great for quick answers to common questions, saving time and effort.
POS Pros’ support team made everything easier for me, from setup to everyday use. Whether I called or used their online resources, I always felt confident that they could help me quickly. It’s great to know that their Point of Sale system comes with support I can rely on anytime.
You can also find a support button on the website:
This section leads you to information on integration documentation, customer service, technical support, and more.
Tailored solutions for retail stores, coffee shops, nightclubs, quick service, bars, restaurants, and food trucks.
POS Pros offers a wide range of features designed to streamline business operations, improve customer satisfaction, and ensure a seamless Point of Sale experience for users.
Features
POS Pros simplifies inventory management with tools that track stock levels in real time, automate reorders, and generate detailed reports on sales and product performance. These features keep inventory balanced, with fewer stockouts or overstocking issues. The ability to monitor trends and adjust ordering based on historical data improves overall efficiency and helps optimize product availability across sales channels.
The sales reporting and analytics tools provide valuable insights for decision-making. The cloud-based POS system made it easy to access daily sales summaries, pull past merchant statements, and update account details anytime. I customized the reports to focus on specific business needs, like tracking sales trends or evaluating pricing strategies, and found it was pretty easy and clear to get useful data. These insights helped identify areas for improvement, ensuring the business stayed informed and adaptable.
POS Pros supports a wide range of payment processing options, including credit and debit cards, contactless payments, and mobile wallets like Apple Pay and Google Pay. Transactions are seamless and secure, creating a smooth checkout process for customers. The integrated payment solutions eliminate the need for additional hardware, making the system efficient and customer-friendly.
The Customer Relationship Management (CRM) tools provided in-depth insights into customer behavior. Storing details like contact information, purchase history, and preferences made it easy to personalize customer experiences. Using these tools improves retention by allowing for targeted promotions and better service. This feature was especially useful in building loyalty and understanding customer needs.
The system’s customization options allow for tailoring the POS interface, receipt layouts, and branding to reflect the business’s identity. I tried out the feature and was able to create a professional, cohesive experience for customers while enhancing the ease of use for staff. Adjusting the system to align with specific needs increases operational efficiency and supported brand consistency.
POS Pros prioritizes security with built-in PCI Compliance tools. Features like transaction velocity filters, fraud reports, and unique user permissions were simple to set up and provide peace of mind. These tools effectively protected the business from potential threats, ensuring compliance with industry standards while safeguarding customer information.
The ability to integrate with third-party applications enhanced the POS software’s functionality. For example:
These integrations saved time and improved efficiency across various aspects of the business.
POS Pros offers free demonstrations, providing hands-on access to explore different point-of-sale systems. This allows for comparing features and choosing a system tailored to specific business needs, ensuring confidence in the decision-making process.
The absence of long-term contracts or cancellation fees is a standout feature. This flexibility ensured businesses could adapt services as they evolved without financial penalties, offering peace of mind during uncertain times.
POS Pros provides industry-specific solutions tailored to the unique needs of various sectors. This customization ensures access to features aligned with specific operational requirements, enhancing both efficiency and effectiveness.
The e-commerce integration tools made managing online and offline sales seamless. Synchronizing inventory across channels simplified selling online and created a unified customer experience, whether orders were placed in-store or online.
Complimentary consultations and training sessions help maximize the value of the POS system. These personalized sessions ensure your staff understands the system’s full capabilities and allow for smooth implementation tailored to the business’s needs.
POS Pros does not require the purchase of hardware for use. It is cloud-based and works on both Android and Apple systems.
Although no hardware is required, they offer various bundles and individual hardware components that can be purchased separately depending on the requirements of your business.
POS Pros performance largely depends on your selected hardware and configuration. PAX and Clover terminals deliver fast and reliable transaction speeds, supporting contactless, EMV, and mobile wallet payments.
Because the system runs on Paysafe’s global payment infrastructure, you get strong reliability, end-to-end encryption, and PCI Level-1 compliance. Offline reliability varies by terminal but is sufficient for most SMB use cases.
Overall, POS Pros offers enterprise-level reliability packaged for smaller merchants — a notable edge for those who need uptime without complexity.
POS Pros connects with a focused ecosystem of software and hardware tools through Paysafe’s infrastructure.
SMB takeaway: POS Pros covers all key integrations a local merchant needs — payment processing, e-commerce syncing, and accounting exports — though advanced omnichannel or ERP integrations may require development work.
When I set up the POS Pros Point of Sale system, the process was quick and straightforward. The platform guided me through each step, making it easy to configure without any technical expertise. The interface features large, clear buttons and intuitive navigation, allowing tasks like inventory management and sales tracking to be completed efficiently.
I tried using POS Pros with different hardware options, including Clover devices, and the integration was seamless. This flexibility supports efficient retail management and ensures accurate inventory tracking. The mobile POS capabilities made it easy to process sales on the go, which is especially beneficial for businesses that serve customers beyond traditional counters.
When I processed transactions, the system’s integrated payment solutions worked flawlessly. POS Pros accepts all major credit and debit cards and mobile payments like Apple Pay and Google Pay. This versatility made checkouts smooth and convenient, catering to a variety of customer preferences.
I tested the system’s e-commerce integration, and it synced seamlessly with online sales platforms. This integration ensured smooth selling online alongside in-store operations, expanding the business reach while maintaining operational consistency.
For businesses with multiple locations, POS Pros simplifies management with its multi-location management tools. I used these features to test out inventory syncronization, and it was pretty easy to do.
POS Pros offers customized pricing plans tailored to specific business needs. I appreciated the month-to-month agreements and lack of cancellation fees, which provided flexibility and reduced financial risks.
POS Pros stands out for its ease of use and versatile features. From seamless hardware integration and flexible mobile POS capabilities to comprehensive sales analytics and CRM tools, it caters to a wide range of business needs. The system’s user-friendly interface and reliable cloud-based POS system make it an excellent choice for managing sales, inventory, and operations efficiently.
What sets Paysafe’s POS Pros apart is its unique combination of versatility and customization. Unlike many Point of Sale systems, POS Pros is tailored to fit the specific needs of small and medium-sized businesses, offering a truly adaptable platform. Its seamless integration of e-commerce capabilities and in-store operations ensures smooth functionality across all sales channels.
The system’s emphasis on customer relationship management (CRM) tools, coupled with robust inventory tracking and sales analytics, provides a deeper understanding of customer behavior and operational performance. Additionally, its 24/7 support and easy setup process make POS Pros a standout solution for businesses seeking reliability and personalization.
If you’re searching for experts in Point of Sale systems, POS Pros is an outstanding choice. Paysafe’s POS Pros is a versatile point-of-sale solution designed to meet the needs of small and medium-sized businesses, offering a comprehensive platform that covers all the essentials.
With POS Pros, businesses can seamlessly accept payments, manage inventory, generate detailed reports, and gain valuable customer insights. The system stands out for its user-friendly interface, making it easy to navigate and customize based on specific operational needs. Whether you’re managing a single location or multiple, POS Pros provides the flexibility and scalability to grow alongside your business.
What I particularly appreciate about POS Pros is its adaptability. It’s not just a tool for today’s needs but also a platform that evolves with your business, ensuring it remains relevant and effective as you scale. The combination of functionality, ease of use, and the ability to tailor the solution makes POS Pros a top-tier choice for businesses of any size. Whether you’re focusing on retail management, inventory tracking, or customer relationship management, POS Pros delivers a reliable and comprehensive point-of-sale experience.
Q: What is POS Pros?
A: POS Pros is a company that sells and supports point-of-sale (POS) systems and provides merchant services (credit card processing). They typically bundle POS hardware and software (often from brands like Clover, Talech, or others) with their own payment processing packages, targeting various small to mid-sized businesses like retail shops and restaurants.
Q: How much does getting a POS system through POS Pros cost?
A: Pricing through POS Pros is quote-based and depends heavily on the specific POS system chosen (e.g., Clover, Talech), the hardware package included, contract length, and the negotiated payment processing rates. They often promote bundled deals with monthly payments, but the total cost involves hardware, software fees (passed through from the POS brand), and their own merchant service fees.
Q: What are the most common complaints about POS Pros?
A: Common complaints found in online reviews and discussions often relate to aggressive or misleading sales tactics, long-term contracts (especially for payment processing and hardware leases) that are difficult and expensive to cancel, lack of transparency regarding fees (processing rates, hidden charges, large cancellation penalties), and issues with customer service responsiveness after the sale is made.
Q: Does POS Pros require long-term contracts? Can I cancel easily?
A: Yes, POS Pros typically requires customers to sign long-term contracts, often 3-5 years, particularly for their merchant services agreement and any hardware leases. These contracts are frequently reported as being very difficult and costly to cancel early, with substantial Early Termination Fees (ETFs) often equivalent to the full remaining contract value. Auto-renewal clauses are also common.
Q: Am I locked into using POS Pros’ payment processing if I get a system from them?
A: Yes, almost certainly. The core of POS Pros’ business model is providing merchant services. When you get a POS system through them, you are signing up for their payment processing. The hardware they provide (like Clover terminals) is often locked to their processing services, meaning you cannot easily switch to another payment processor while using that hardware.
Q: How is POS Pros’ customer support?
A: Reviews are mixed, but lean heavily towards negative experiences, particularly after the initial sale. While the sales process might seem helpful, many users complain about difficulty reaching knowledgeable support for technical or billing issues, long wait times, unreturned calls, finger-pointing between POS Pros and the underlying hardware/software provider (like Clover), and challenges resolving contract or fee disputes.
Q: Which specific POS software systems does POS Pros sell?
A: POS Pros is known to primarily resell and bundle systems like Clover, Talech, and potentially others depending on the business type and current partnerships. They package these third-party POS systems with their own merchant services contract.
Q: Are there hidden fees when working with POS Pros?
A: Users frequently report encountering unexpected or poorly disclosed fees. These can include non-cancelable hardware leases, high payment processing rates (sometimes using confusing tiered or non-qualified pricing), PCI compliance fees, monthly service charges, statement fees, and extremely large early termination penalties. It is crucial to get a detailed breakdown of all fees and read the entire contract meticulously.
Q: Is POS Pros the same as the actual POS software company (like Clover)?
A: No. POS Pros is an Independent Sales Organization (ISO) or reseller. They sell hardware and software often made by other companies (like Clover, owned by Fiserv) but pair it with their own merchant services agreement and support structure. Issues with contracts, fees, or support are often specific to POS Pros as the reseller, distinct from the underlying POS brand’s own policies (though brands like Clover also face similar complaints).
Q: Does the POS software provided by POS Pros work offline?
A: This depends entirely on the specific POS system they provide you with (e.g., Clover, Talech). Most modern POS systems they resell, like Clover, do have an offline mode allowing basic sales processing during internet outages. However, the reliability and limitations of that offline mode are features of the underlying software (Clover, Talech, etc.), not POS Pros itself.
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