Tillpoint Review 2025

Category: POS
Tillpoint POS takes omnichannel retailing to a new level with its feature-rich business management app. This all-in-one POS software offers tools for retailers and restaurants including inventory tracking, retail management, customer relationship management (CRM), and integrated payment solutions. With Tillpoint, businesses can efficiently manage both their physical and online stores using its robust e-commerce integration and multi-location management capabilities. This cloud-based POS system also supports sales analytics and mobile POS functionality, making it a powerful tool for businesses aiming to streamline operations and improve customer experiences. In this Tillpoint POS review, I'll discuss features, performance, Tillpoint POS pricing, and more.
Company:Tillpoint

Tillpoint POS Plans & Pricing

Starter
$99
/mo
7-day FREE trial
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Advanced
$149
/mo
7-day FREE trial
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Multi-store
$229
/mo
7-day FREE trial
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Extra Terminal
$79
/mo

Tillpoint Comparison

Expert Review

4.3
Price
4.5
Ease Of Use
4.5
Features
4.0
Support
4.0

Pros

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Works across all platform and devices
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Handy integrations
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Online and offline modes
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Flexibility and scalability

Cons

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24/7 support is not available on all packages
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Takes some time to learn the many options of this EPOS

Tillpoint POS's Offerings

When I looked at the Tillpoint pricing plans, I found that the company offers both monthly and annual payment plans available for their users.

A 100% free 7-day trial is available to help you sink your toes into the water.

All plans come with full POS features and varying levels of support.

Starting price: $39.00 per month

Starter: $99 monthly, billed annually in USD

Includes: Unlimited Users, 1 Terminal, 1 Location

Advanced: $149 monthly, billed annually in USD

  • Includes: Unlimited Users, 2 Terminals, 1 Location

Multi-Store: $229 monthly, billed annually in USD

  • Includes: Unlimited Users, 2 Terminals, 2 Location

Extra Terminals: $79 monthly, billed annually in USD

 

Customer Support

When I tested Tillpoint’s POS software, the customer support stood out for its responsiveness and friendly approach. The team was helpful when I needed guidance on navigating the Point of Sale system, and the Help Center is well-stocked with detailed articles and guides. This made learning the system much easier, and the optional setup assistance ensured a smooth start.

However, I did experience some challenges. While support is generally reliable, there were occasional delays in response times, particularly during high-demand periods. Some users have also reported system downtime that wasn’t always resolved as quickly as expected. For businesses relying on cloud-based POS systems for retail management and multi-location management, consistent and timely assistance is crucial.

Advanced plans seem to offer enhanced support tailored for businesses managing multiple locations, which is beneficial for scalability. However, for small businesses using the POS system, some of the premium support features could be more accessible without requiring an upgrade to a higher-tier plan.

On a positive note, Tillpoint offers a well-maintained blog with valuable insights into selling online, inventory tracking, and optimizing customer relationship management (CRM)—a great resource for business growth:

Tillpoint blog

Features & Functionality

Best For

Tillpoint’s POS software is designed to serve both retail management and hospitality businesses, making it a flexible Point of Sale system for various industries. Its comprehensive features, including inventory tracking, customer relationship management (CRM), and sales analytics, allow it to adapt to different operational needs.

For retail businesses, Tillpoint offers precise inventory tracking, customizable promotions, and e-commerce integration. This ensures accurate stock control and a seamless shopping experience across online and in-store sales channels. The ability to manage multiple locations from a single dashboard is particularly useful for growing businesses.

In the hospitality sector, the system supports mobile POS solutions, integrated payment solutions, table management, and order customization. Integration with kitchen displays and online ordering platforms helps streamline operations, improving both efficiency and the overall dining experience.

Whether for selling online, managing in-store purchases, or coordinating multi-location operations, Tillpoint’s adaptability makes it a strong choice for businesses looking for a scalable, cloud-based POS system.

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Retail Store
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Coffee Shop
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Nightclub
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Quick Service
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Bars
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Restaurants
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Food Truck

General Features

Tillpoint’s POS software is built for efficiency, and I found its Point of Sale system to be both intuitive and fast. Even as a first-time user, I was able to process transactions within minutes. Payments can be accepted via credit cards, checks, gift cards, and loyalty points, making it versatile for different business types. One feature I particularly liked was its ability to operate in both online and offline modes, ensuring uninterrupted sales even when the internet was down.

Here are some of the Tillpoint features:

  • Customer Relations
  • Customer Data Management
  • Reports and Analytics
  • Staff Management
  • Staff Calendar
  • Accounting
  • Inventory Management
  • Hospitality Inventory Management
  • Retail Inventory Management
  • Integrations and Add-ons
  • Promotion Management
  • Multi-Location Management
  • E-commerce Integration
  • Customizable Reporting
  • Secure User Permissions

Customer Relations

The CRM tools in Tillpoint stood out when I tested customer engagement features. I was able to set up and manage loyalty programs directly within the system, assigning loyalty points and issuing gift cards effortlessly. The ability to track customer interactions made it easier to personalize promotions and improve retention.

Customer Data Management

The customer data management tools provided a way to store and analyze purchase history, helping with targeted marketing campaigns. I was able to track customer preferences and segment audiences, making it easier to offer promotions that felt relevant. For businesses focused on customer relationship management, these features help strengthen engagement and retention.

Tillpoint customer data management

Reports and Analytics

When I tested Tillpoint’s sales analytics and reporting tools, I found them to be detailed and easy to customize. I could track financial reports, monitor inventory levels, and analyze sales trends in real time.

The ability to access reports remotely through the cloud-based POS system made it easier to make informed decisions, whether in the office or on the go. Having insights into multi-location management and overall business performance helped streamline operations.

Staff Management

I explored the staff management tools and found them effective for tracking employee performance and managing timesheets. The built-in staff profile feature allowed me to monitor work hours and communicate directly through the app, making it easier to handle team coordination.

This is especially useful for businesses managing multiple employees across different locations.

Staff Calendar

The staff calendar in Tillpoint simplified shift scheduling. I was able to assign shifts, track employee availability, and approve time-off requests all in one place. This feature made workforce management more efficient and helped avoid scheduling conflicts.

For businesses juggling a large team, having everything integrated into the POS software reduces the need for separate scheduling tools.

Tillpoint staff calendar

Accounting

When I explored Tillpoint’s accounting features, I found its double-entry bookkeeping system to be a useful addition.

The ability to handle billing, bank reconciliation, accounts payable, and payroll integrations directly within the Point of Sale software eliminates the need for separate accounting tools. This integration makes it easier to keep financial records organized and aligned with business transactions.

Inventory Management

Tillpoint’s inventory tracking tools stood out for their depth and ease of use. I was able to monitor stock levels, track individual items, and receive low-inventory alerts, which helped me restock efficiently.

The system also provided insights into best-selling products, allowing for better purchasing decisions. For businesses managing both in-store and selling online, the seamless e-commerce integration ensures inventory remains synced across all channels.

  • Hospitality Inventory Management

I also tested how Tillpoint’s inventory tracking functions in the hospitality industry, and it was well-suited for managing perishable goods. The system allowed me to monitor supplier orders, track ingredient usage, and maintain stock levels in real time.

This helps prevent over-ordering and reduce waste—critical factors for businesses in the food and beverage sector. The ability to integrate with multi-location management also makes it easier to oversee stock across different outlets.

hospitality inventory screen

  • Retail Inventory Management

For retail operations, Tillpoint offers robust tools to manage product variants, set reorder points, and generate detailed inventory reports.

found them highly effective for organizing stock and keeping inventory levels optimized. The system allows businesses to manage product variants, set reorder points, and generate detailed inventory reports. These features made it easy to track stock movement and avoid both overstocking and stockouts.

I also liked how sales analytics integrated with inventory tracking, providing insights into which products were performing best. For businesses focused on selling online and in-store, the e-commerce integration ensures inventory remains synced across all channels. This level of automation makes stock management more efficient and reduces manual work.

Integrations and Add-ons

When I explored Tillpoint’s integrated payment solutions, I found the system to be highly flexible. It supports seamless transactions through platforms like iZettle, SumUp, and PayPal, allowing payments via cash, credit cards, Apple Pay, Google Pay, and more. I also tested its ability to process gift cards, punch cards, and loyalty points, which makes it a great option for businesses looking to enhance their customer relationship management (CRM).

Another useful integration is with MailChimp, which allowed me to send personalized emails, promotions, and rewards directly from the app. This feature helps businesses strengthen customer engagement and run targeted marketing campaigns without needing a separate email platform.

Promotion Management

Tillpoint makes it easy to create and manage promotions, discounts, and loyalty programs directly within the POS system. I was able to set up different types of discounts, including percentage-based and fixed-amount promotions, and apply them to specific products or customer groups. This flexibility helped in implementing sales analytics-driven strategies that increase revenue and improve customer retention.

For businesses focused on selling online and in-store, having promotions integrated across both channels ensures consistency and maximizes impact. Whether running seasonal sales, member-only discounts, or automated loyalty rewards, the ability to manage everything from one system simplifies marketing efforts.

Tillpoint promotion management

Multi-Location Management

When I tested Tillpoint’s multi-location management features, I found the centralized system made it easy to oversee multiple stores. From a single interface, I could track inventory tracking, monitor sales, and manage staff across all locations. This level of control helps ensure consistency in pricing, stock availability, and overall business operations. For businesses expanding to multiple outlets, having real-time data across locations is crucial for maintaining efficiency.

E-commerce Integration

Tillpoint’s e-commerce integration proved useful for unifying online and offline sales. I tested how the system synced inventory across both channels, and it worked seamlessly—preventing overselling and ensuring stock levels remained accurate.

This synchronization creates a cloud-based POS system that provides customers with a smooth shopping experience, whether they’re buying in-store or selling online. The ability to manage all sales from one platform simplifies operations for businesses operating in both retail and digital spaces.

Customizable Reporting

Tillpoint’s customizable reporting tools are highly flexible. The platform allowed me to generate reports tailored to my specific business needs, from sales analytics and inventory tracking to employee productivity. Filtering reports by date, location, or product category made it easy to analyze trends and make data-driven decisions. For businesses looking to optimize their operations, having access to these insights helps refine strategies and improve overall performance.

Secure User Permissions

When I tested Tillpoint’s secure user permissions, I found it to be a valuable feature for managing staff access. The system allows businesses to assign role-based permissions, ensuring that employees can only access the functions relevant to their responsibilities. This setup helps protect customer relationship management (CRM) data, financial reports, and other sensitive business information from unauthorized access.

For businesses with multiple employees handling inventory tracking, sales analytics, or multi-location management, having these security controls in place ensures data integrity while maintaining operational efficiency. It also reduces the risk of accidental errors or changes to critical settings, making the POS software more reliable for day-to-day business management.

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Inventory Management
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Loyalty Program
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Mobile Compatibility
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Online Ordering
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Reporting
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Split Checks
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Manage Tips
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Staff Scheduling
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Offline Payments
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Customer Profiles
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Multidevice Payments
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Gift Card Support
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Accounting Integration
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Tableside Ordering
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Floor Plan Management
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Customer-Facing Display
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Self-Service Kiosk

Hardware & Software

Tillpoint is available across all platforms. Thanks to the company’s close relationships with major hardware manufacturers like Apple, Epson, HP, Socket, and Star, it also has no hardware limitations.

All it takes for you to get started is an iPad, or a laptop, and a receipt printer. You can purchase your hardware independently, or you can get amazing bundles with everything a business needs from Tillpoint.

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iOS
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Android
v-pro
Cloud-Based
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On-place Installation
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Windows
v-pro
Mac

Performance:

I found Tillpoint’s POS software to be both efficient and flexible, making it a strong fit for retail and hospitality businesses. The Point of Sale system processes transactions quickly, which is crucial during peak hours. Its cloud-based POS system ensures real-time data access, allowing for seamless multi-location management and remote business oversight.

One of the standout features is its inventory tracking. I was able to monitor stock levels, track individual items, and receive automated low-stock alerts—helpful for preventing stockouts and overstocking. The built-in customer relationship management (CRM) tools also proved useful for maintaining detailed customer profiles, enabling personalized service and targeted marketing efforts.

Another advantage is the modular design. Businesses can customize the system to fit their specific needs, whether for retail management, e-commerce integration, or selling online. I also liked the integrated payment solutions, which support multiple methods, including credit cards and mobile payments, making checkout more convenient for customers.

That said, the system comes with a learning curve. With so many features, it took some time to fully navigate and make the most of everything available. However, the customer support team was responsive and provided useful guidance during the onboarding process.

Overall, Tillpoint’s Point of Sale software combines sales analytics, CRM, and inventory tracking in a way that supports both efficiency and scalability. Its depth of features makes it a valuable tool for streamlining business operations while maintaining flexibility as a company grows.

Ease Of Use:

When I tested Tillpoint’s POS software, I found it to be impressively user-friendly despite its extensive features. The Point of Sale system is designed for intuitive navigation, making it easy to manage operations without a steep learning curve. Even those new to POS systems can quickly adapt to its layout.

The interface feels natural, allowing for efficient inventory tracking, customer relationship management (CRM), and sales analytics without unnecessary complexity. The system’s fluid design supports smooth transactions and business operations, which is essential for retail management and multi-location management.

Tillpoint’s commitment to usability is evident, as recognized by its Great User Experience 2018 Award. The cloud-based POS system ensures accessibility across devices, and the well-thought-out design allows businesses to focus on selling online, handling e-commerce integration, and managing their daily workflows without frustration.

intuitive interface

Uniqueness:

One of the features that stood out for me in Tillpoint’s POS software is its unique modular design. This Point of Sale system allows businesses to customize their setup by adding or removing modules as needed. Whether focusing on retail management, inventory tracking, or e-commerce integration, this flexibility ensures the system adapts as operations evolve.

The cloud-based POS system further enhances scalability by providing real-time access to business data from anywhere. This is especially useful for multi-location management, as it enables remote oversight and informed decision-making on the go. Whether managing sales, tracking inventory, or analyzing customer data through CRM tools, having all key information accessible in real time makes a significant difference in operational efficiency.

Verdict:

Tillpoint is a comprehensive, award-winning EPOS system designed for small and medium-sized businesses. Its intuitive interface and extensive feature set have garnered positive reviews from users, highlighting its effectiveness in streamlining operations.
CAPTERRA

The platform’s modular design allows for seamless management of various business aspects, including sales, inventory, and customer relationships, all within a single system. This integration reduces the need for multiple software solutions, enhancing efficiency and data accuracy.

While Tillpoint offers a robust suite of tools, it’s important to consider your specific business needs and budget. Some users have noted that certain features may be more advanced than necessary for smaller operations, potentially adding complexity. Additionally, pricing starts at $29 per month for the Starter plan, which includes a software license for one terminal and up to three users.

In summary, if you’re seeking an elegant, intuitive, and powerful EPOS system capable of scaling with your business, Tillpoint presents a compelling option. Its all-in-one approach and user-friendly design make it a strong contender in the POS software market.

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