Torii Review 2025
Torii ITSM Plans & Pricing
Torii Comparison
Expert Review
Pros
Cons
Torii ITSM's Offerings
- Basic: From $2.50–$2.75 per employee/month (billed annually)
- Professional & Enterprise: Custom quotes based on app count, users, and automation needs
All plans include SaaS discovery, spend tracking, licence insights, and workflow automation. API access and compliance features appear in higher tiers.
Customer Support
Torii receives consistent praise for responsive, hands-on support. Users mention fast onboarding help and proactive communication. The team often implements user feedback into feature updates, which adds long-term value for smaller teams that need flexibility.
Features & Functionality
General Features
1. Application Discovery & Shadow IT Detection
Torii automatically uncovers all SaaS apps, including unsanctioned ones, by connecting to SSO, browser extensions, and finance tools. This ensures full visibility for IT and finance teams.
2. Licence & Spend Optimization
Tracks licence utilization and spend by team or app. Generates alerts for renewals and identifies redundant tools, helping SMBs cut unnecessary software costs.
3. Onboarding & Offboarding Automation
No-code workflows automate access provisioning and deprovisioning, reducing manual errors and ensuring compliance when employees join or leave.
4. Access Governance & Compliance
Role-based templates and periodic access reviews support least-privilege policies and readiness for SOC 2 or GDPR audits.
5. Contract & Renewal Management
Centralizes vendor details, contract terms, and renewal dates, allowing SMBs to manage negotiations proactively.
6. Integrations
Connects to over 800 SaaS tools plus identity (Okta, Azure AD, Google Workspace), HR (BambooHR, Workday), and finance systems (QuickBooks, NetSuite).
Integrations
- SSO & Identity: Okta, Azure AD, Google Workspace
- HR: BambooHR, Workday
- Finance: QuickBooks, NetSuite
- Browser agent: Shadow IT tracking
- Custom APIs: For advanced workflow automation
Performance:
Torii performs well even in complex SaaS environments. Its discovery engine identifies unmanaged and hidden apps within minutes, and automation runs reliably for provisioning and licence clean-up. Reporting is fast and detailed, though advanced analytics may require higher tiers.
Ease Of Use:
User reviews indicate the interface is intuitive and well-designed. On Capterra the ease-of-use rating is 4.8/5 for Torii.
Reviewers remark that initial deployment and discovering applications is straightforward.
For SMBs, this means lower friction in adoption and less heavy lifting from IT to get started.
Verdict: Strong ease-of-use for most SMBs. Some advanced workflows may still require planning or IT involvement.
Uniqueness:
- Discovery-first engine: Detects shadow IT faster than most competitors.
- No-code automation: Build SaaS workflows without scripts.
- Affordable entry pricing: SMB-friendly starting at ~$2.50/user/month.
- Unlimited integrations (in higher tiers): Connects easily with your existing tech stack.
- Unified governance: Combines spend, access, and compliance management in one tool.
Verdict:
Torii is a top-tier SaaS management solution for small and mid-sized companies juggling dozens of cloud apps. It’s easy to use, affordable to start, and scalable as your SaaS stack grows. If you’re struggling with software visibility, licence waste, or manual onboarding, Torii delivers automation and clarity without enterprise-level complexity.
FAQ
What is Torii used for?
Torii helps businesses discover all SaaS apps in use, manage spending, automate user onboarding/offboarding, and enforce access governance policies.
How does Torii detect shadow IT?
It connects to SSO, HR, finance systems, and uses browser agents to uncover all active SaaS apps, including those purchased outside IT oversight.
Does Torii automate onboarding and offboarding?
Yes, it includes a no-code workflow builder for provisioning, access removal, and approval routing, helping HR and IT automate employee transitions.
Can Torii reduce SaaS costs?
Yes. It flags underused licences, duplicate apps, and upcoming renewals, enabling data-driven budget optimization.
What integrations does Torii support?
Torii integrates with hundreds of tools including Okta, Google Workspace, Azure AD, QuickBooks, BambooHR, and more.
Is Torii good for small businesses?
Absolutely. It’s affordable, easy to use, and ideal for SMBs managing 20–200 SaaS applications.
How much does Torii cost?
The Basic plan starts at $2.50–$2.75 per user/month (annual billing). Professional and Enterprise tiers offer additional automation and governance features.
What compliance features are included?
Torii supports access reviews, audit logs, and data governance aligned with SOC 2 and GDPR best practices.
How long does setup take?
Basic discovery can be completed within hours. Full workflow automation may take a few days depending on app volume and policies.
What are the best Torii alternatives?
Popular alternatives include Zluri, Sonary Booster, BetterCloud, and CoreView, each with different strengths in automation or compliance depth.
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