Zluri Review 2025

Category: ITSM
Zluri is a SaaS Management Platform (SMP) that also incorporates Identity Governance & Administration (IGA). It helps companies gain visibility into their full SaaS stack (including “shadow IT”), manage licences/subscriptions, automate onboarding/off-boarding, track renewals and usage, optimise cost, and enforce access governance.

Zluri ITSM Plans & Pricing

Custom pricing
Custom
/mo

Zluri Comparison

Expert Review

4.3
Price
4.0
Ease Of Use
4.5
Features
4.0
Support
4.5
Performance
4.5

Pros

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High visibility into SaaS usage, licence waste, and renewals.
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Automation of workflows for onboarding/offboarding.
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Unified view across multiple teams (IT/procurement/finance).

Cons

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Pricing not fully transparent (custom quotes) which can make budgeting harder for smaller SMBs.
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Setup and integration work can be non-trivial, especially in larger environments.
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Some advanced features may require more technical configuration.

Zluri ITSM's Offerings

  1. Zluri does not publish fixed public pricing tiers in full detail.
  2. Some sources say pricing starts around US $4-8 per user per month for the core SaaS management module in smaller organisations.
  3. Others suggest custom quotes: features like number of SaaS apps, integration complexity, user count will drive price.
  4. Example simplified matrix from one review: Starter ~$599/month (100 apps) / Growth ~$999/month (500 apps) / Enterprise – custom (unlimited apps) when billed annually.

Verdict: Budgeting will require contacting Zluri for your organisation’s size/spend. Ensure you estimate ROI (licence savings + productivity) to justify cost.

Customer Support

Customer support is well regarded. On Capterra/Zluri’s own platform users highlighted prompt responses and “phenomenal support” from the customer success team.
Because Zluri covers both SaaS-management and identity governance, support includes both technology and onboarding/training.

Features & Functionality

General Features

Here are the main features tailored for SMBs managing many SaaS tools:

Application Discovery & Shadow IT Detection

  • Connects SSO/HR/Finance/browsers to uncover all SaaS apps in use.
  • Helps you map the full SaaS portfolio (even unsanctioned).

Licence & Spend Optimisation

  • Tracks licence usage, finds under-used licences/duplication.
  • Monitors renewals/contract end-dates and alerts you.
  • Dashboards for spend by tool, team, model.

Onboarding & Offboarding Automation

  • Automates access provisioning when new users join, and revocation when they leave or move roles.
  • Role-based templates for granting access.

Access Governance / Identity & Access Management (IAM)-style Features

  • Access reviews/certification campaigns (e.g., who still has access to which apps).
  • Policy builder for workflows (no-code) to handle approvals, requests.

Vendor/Contract Management

  • Tracks contracts, vendors, renewal terms, helps procurement and finance teams.

Analytics & Reporting

  • Dashboards and reports across IT/finance/procurement, usage, spend, risk.
  • Compliance reports for standards (e.g., SOC 2, ISO) in some cases.

Integrations

  • Integrates with SSO (Okta, Azure AD, Google Workspace etc), HR systems, finance systems.
  • Also via browser agents/desktop agents for usage monitoring.

Key integration types:

  • Identity providers & SSO: Okta, Azure AD, Google Workspace.
  • HRIS/employee systems: Workday, BambooHR etc.
  • Finance/SaaS spend systems: Netsuite, QuickBooks etc.
  • Desktop/browser agents for detecting usage and shadow IT.
  • Many SaaS application APIs: 800+ or 1000+ applications supported.

Note for SMBs: Check that the specific apps your teams use are supported (or if you’ll need custom integration).

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Multi-Currency Support
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Mobile App Access
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Automated Reminders & Notifications
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Tax Compliance
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Purchase Order Tracking
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Advanced Security
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Audit Trail and Compliance Support
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Data Import and Export
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Accounting Software Integration

Reporting

  • Reporting & Dashboards – Persona-specific views (IT sees usage, finance sees cost, procurement sees contracts), custom analytics.
  • Integrations – HRMS, directories, single-sign-on (SSO), desktop/browser agents, CASBs, MDMs.
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Report Designer
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Report Administration
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Natural Language Query
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Dashboards

Performance:

Zluri delivers strong performance in discovery of applications, license tracking, spend dashboards, and workflows. In testing it successfully uncovered shadow SaaS, redundancies, and delivered actionable insights.
Some businesses however note that more complex custom workflows may require consulting.

Ease Of Use:

Users report that Zluri offers a clean interface with intuitive dashboards for IT, finance and procurement roles. One reviewer states: “detailed reporting and an easy-to-use UI.”
The onboarding may require time because of integrations (HRMS, Finance, Directory) but once set up the workflow is smooth.

Uniqueness:

  • Combines SaaS management and identity governance (access, deprovisioning) in one tool.
  • Strong “persona-specific” dashboards for IT, procurement, finance.
  • Good breadth of integrations (HRMS, directory services, browsers/desktop agents) so it connects beyond simple licence tracking.

Verdict: Strong differentiation, especially if you’re managing many SaaS licences + caring about compliance/access governance.

Verdict:

For SMBs that are managing many SaaS tools, have decentralized software buying, face issues with renewals/spend/leakage, or need to improve access governance/compliance, Zluri is a very strong choice. It brings together cost optimisation, licence control, shadow IT discovery and identity governance in one platform.

However, if your environment is simpler (e.g., you have 10–20 tools and one team managing them), or your budget is constrained and transparency in pricing is critical, you may find it has more capability (and cost) than you need.

Recommendations for you:

  • Map your current SaaS portfolio (# of apps, spend, teams, renewals) though a spreadsheet.
  • Estimate the potential savings/create ROI (e.g., licence reclamation, avoidance of auto-renewals, reduced risk).
  • Ask Zluri for a tailored quote including your employee count & app count; ask about minimum contract length, onboarding services, support.
  • Ensure the specific applications you use and your HR/Finance/SSO systems are supported/integrated.
  • Consider implementation time & resources (you may need internal support for setting up workflows).

Zluri FAQ

What is Zluri used for?
Zluri is a SaaS management platform with identity governance features. It helps teams discover all SaaS apps in use, reduce shadow IT, optimize licenses and spend, automate onboarding and offboarding, and run access reviews for compliance.

How does Zluri discover shadow IT?
It connects to your SSO, HRIS, finance tools, and uses browser or desktop agents to surface unmanaged apps, user accounts, and usage patterns.

Does Zluri support onboarding and offboarding automation?
Yes. You can build role-based workflows that grant or revoke app access, assign groups, and capture approvals during joiner, mover, leaver processes.

Can Zluri help reduce SaaS costs?
Yes. It tracks license utilization, flags underused seats, consolidates duplicate tools, and alerts you before renewals so you can negotiate or right-size.

What integrations does Zluri offer?
Typical categories include SSO and directories (Okta, Azure AD, Google Workspace), HRIS, finance tools, and direct integrations with hundreds of SaaS apps for usage and entitlement data.

Is Zluri suitable for small businesses?
If you run many apps across several teams, Zluri can save time and cost. Very small stacks with limited tools may not need a full SMP.

How is Zluri priced?
Pricing is quote-based and depends on employee count, app count, and modules required. Expect tiered plans with add-ons for governance or advanced automation.

What compliance and security features does Zluri support?
Common needs include access certifications, least-privilege controls, auditable workflows, and reporting that helps with frameworks like SOC 2 or ISO standards.

How long does implementation take?
Timelines vary. Connecting core systems is usually quick, while building workflows and reviews can take longer depending on the number of apps and policies.

What are good Zluri alternatives to compare?
Consider other SaaS management or identity governance tools. Compare discovery depth, automation flexibility, integrations, analytics, and total cost of ownership.

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