About Freshbooks

Category: Project Management
Freshbooks is the premiere project management software for small businesses. Easily invite team members, open important files without security issues, and track project profitability from one platform.

Company: 2ndSite

2ndSite Inc., operating as FreshBooks, develops accounting software. It offers online solutions for finance, accounting, payment, and billing, with time tracking and invoicing services that help users to manage their businesses.

In-Depth Analysis

0 Overall
Price 4.5
Ease Of Use 5.0
Features 3.5
Support 5.0


  • Delightful user experience
  • Team collaborative tools
  • Simple product and service records
  • Estimate and retainer functionality


  • Some dashboard deficits
  • Limited invoice customization
  • No quarterly tax estimates

Freshbooks Comparisons

Plans & Pricing

There are four packages you can choose from. Each pack differs in its available features, but each offers distinguishable content and services. The packages included are:

30-day FREE trial
30-day FREE trial
30-day FREE trial
30-day FREE trial

Lite Package

This package costs $15.00 monthly and includes 5 billable clients. This package best services a self-employed pro that is on the go. You can access unlimited and customized invoices as well as unlimited tracking and estimates.

Plus Package

This package costs $30.00 monthly and includes 50 billable clients. This package best services small businesses with big goals. You can access unlimited proposals, scheduled late fees, and client retainers.

Premium Package

This package costs $55.00 monthly and includes 500 billable clients. This package best services growing businesses with dynamic teams. You can access advanced payments and team member services.

Select Package

This package contains custom pricing that includes over 500 billable clients. This package best services thriving businesses that need custom service. You access a personal account manager and customized training for you and your team.

Ease of Use

Overall, FreshBooks is the most simple, intuitive, and attractive software for displaying all of the necessary applications for your accounting. You can easily access this software through any mobile device or desktop, which makes its usability easy and reliable.

There is no steep learning curve when learning this software. It is easy to learn and if you are stuck on a particular problem you can reach out to support and receive a quick response.

Customer Support

FreshBooks is award-winning Toronto-based customer service. Help and support are always available and free to use. There is a phone that is operational between 8 am and 8 pm Monday through Friday and email and live chat support that is fast and helpful.

The support area of the platform offers assistant with your invoices, payments, expenses, and dashboard. You can use live chatting and email to ask any questions and receive a response in a timely manner.

Phone Support
Phone Support
Available from 8 am to 8 pm, Monday through Friday
Live Online Chat
Live Online Chat
There is a live chat
There is an option for all users to email the support team.
Features & Functionality
General Features

FreshBooks is an innovative service that customizes all of your invoices while appearing professional. You can easily send an estimate to help you with jobs and trust that your information is securely stored. There are also essential project features that keep your team on track through accurate budgets.

FreshBooks protects your personal information with industry-standard SSL and encryption so your business is always safe and secure. FreshBooks also incorporates simple setup tools that help you customize your invoices and explore the dashboard.

The dashboard is user friendly with its navigation links to your clients, invoices, expenses, time tracking, projects, estimates, reports, and accounting. You can easily add additional businesses, contact support, create items, and service records.

You can also set up two connections within your FreshBooks operations. FreshBooks quickly connects you to the two websites where you can import your account transactions.

  • File sharing
  • Document collaboration
  • User Access and Permissions
  • Mobile app
  • Search
  • Multi-language support
  • Risk Analysis
  • API / Integrations
  • Reporting and Dashboards
  • Customization
  • Storage Included
  • Integrated Chat
  • Notifications
  • Comments on Tasks
  • Discussion
  • Task Creation and Assignment
  • Due Dates
  • Task Prioritization
  • To-Do Lists
  • Calendar
  • Gantt Chart / Project Map
  • Baselining / KPIs
  • Project Budgeting
  • Resource Management
Analytics & Reports

The powerful report applications provide insights about your business that improve its ability to solve and recognize problems. The reports in Freshbooks put all of your data together to present you with a picture of your business’ finances, both generic and specific. Reports are useful and available in your Freshbooks software.

Freshbooks have many integration applications that help make your business run easily without any interruptions. Some integration includes Shopify, Squarespace, Zoom, GSuite, and DropBox.

All of these applications have been successfully tested to run smoothly and efficiently within the Freshbooks software. Because of the merging of these software systems with Freshbooks, you can share data successfully and have a steady flow that runs smoothly between systems.

  • Reporting
  • Forecasting
  • Marketing Analytics

Freshbooks is the leading software for accounting for any freelancer or a small business owner. FreshBooks offers exceptional tools you can easily use. You can easily manage your money and expenses through the best invoicing and time-tracking tools available.

Freshbooks also offers exceptional expense-management and client record resources and reporting. You can quickly get in and out of the tool quickly to perform your work duties without any complications.

Freshbooks allows you to maintain your competitive edge with its reliable software that keeps you current on all of your accounts. Sustaining an organized and prosperous business is challenging and it is helpful to have a functioning software system that you use without any complications.

Author: justin

Freshbooks User Reviews

Galit A
office manager and Accounting
Accounting, 11-50 employees
Used for: 2+ years
26 Jan - 2022

The ultimate platform for business

usefull solutions to suit our business needs


Accounting and engineering great softwares