If you are a small business and look for an affordable VoIP phone system with interactive features, bOnline is the best choice for you. The product offers the most interesting calling features and functionality with transparent prices.
The Basics
The basic features of the bOnline phone system incorporate HD quality calls, voicemail, call security, music on hold, internal calling, and inclusive calls. The voicemail message is left by the caller when the person in question is absent or is busy with another conversation. It is just like an answering machine. The voicemail message is stored on the server of bOnline and it is completely secured.
bOnline’s call infrastructure is secure. Threat actors cannot easily intercept the data. Encryption plays a crucial role in creating a secure calling environment.
If your VoIP conversation drops sporadically or is garbled, the VoIP really doesn’t serve your purpose. This is the reason bOnline ensures HD quality phone calls that enhance call experience using a combination of handsets optimized and wideband audio codecs to reduce the background noise.
Call Handling
Call handling offers many interesting calling features that encompass call waiting, call screening, call queues, call menus, hunt groups, call forwarding, call flows, time of day routing, call forwarding busy, call forwarding always, call hold & resume, call forwarding selective, call notify, do not disturb, and simultaneous ringing.
bOnline’s hunt group can distribute calls from a single phone number to a group of numbers in the organization. In simple words, when a caller rings your corporate phone number, the hunt group will route the call to a group of members so that they can answer the call.
Call Management
Manage your calls easily with powerful calling features, including call recording, call logs, busy lamp monitoring, voicemail transcription, call monitoring, call analytics, alternative caller ID, speed dial, and missed call alerts.
The busy lamp monitoring feature allows you to observe the line status whereby you will be able to know that whether the line is active or not. This feature also enables you to quickly dial a monitored phone simply by pressing the associated line key. Moreover, call analytics is also a great feature that utilizes Artificial Intelligence (AI) to capture data from inbound phone calls, such as call tracking data – caller’s name and phone number.
Integration
Generally, integration is the IT practice of connecting data, applications, APIs, and devices across your organization to make your corporate IT more productive, efficient, and agile. Integration save cost and help you meet your organizations’ cybersecurity skills gap.
In some cases, you might be using other third-party tools with your VoIP phone system. bOnline can help you to integrate other apps like CRM, Gmail, and Office 365.
