CircleLoop UK Review 2025

Category: VoIP
CircleLoop works specifically in the UK. This application allows international calls. Among CircleLoop's features, you can call inbound and outbound, record calls, forward calls, integrate with analytics, get live feeds of activity, send voicemails, transcribe voicemails, and more.
Company:CircleLoop

CircleLoop UK VoIP Plans & Pricing

Pay As You Go
£5
/mo /user +VAT
14-day FREE trial
Unlimited
£15
/mo /user +VAT
14-day FREE trial
International Numbers
£5
/mo /user +VAT
Additional UK Numbers
£2
/mo /user +VAT

CircleLoop UK Comparison

Expert Review

4.5
Price
5.0
Ease Of Use
5.0
Features
4.5
Support
3.5

Pros

v-pro
Affordable prices
v-pro
Powerful features
v-pro
User-friendly interface
v-pro
Easy deployment

Cons

x-con
Complex call routing rules

CircleLoop UK VoIP's Offerings

CircleLoop’s pricing is very simple. There are no deployment fees, no contracts, and no nasty surprises. This phone system is affordable as prices are low. There are two price plans, in addition to some extra add-ons that are available when users need them. The company offers a free trial for 14 days without the need for a credit card. Look at the following sections for detailed pricing.

Customer Support

CircleLoop help center provides you with assistance when you have a question. By default, the help & support page covers various essential topics, such as Getting Started, Desktop Phones, System & Call Settings, Calls and SMS, Contacts, Integrations, FAQs, and Troubleshooting, Account Administration, and more.

Features & Functionality

General Features

CircleLoop offers powerful features and functionalities. The system supports numerous apps and devices that encompass Windows, Mac, iOS, Android, Web App, Deskphone (Snom/Yealink), ATA devices, SIP phones, and Jabra hardware.

Phone Functionalities

CircleLoop’s business phone system supports calling on international numbers belonging to more than 50 countries, and UK numbers. You can also enjoy various other functions that include customized voicemail, voicemail to text/email, instant number setup, dynamic caller ID, forward calls, call routing, international calling, click to call, and team ringing. In fact, team ringing enables you to set up teams and route inbound calls to the right users. Call routing allows you to control inbound calls by the team, user, or number.

Call Functions

You will enjoy interactive call functions using a CircleLoop. This remarkable business phone system provides you with inbound and outbound calling, live activity feed, call transferring, call redirect, IVR Menus, snooze, call recording, out of hours routing, conference calling, filterable activity feed, email notifications, voicemail transcription, SMS, voicemail, caller ID from the address book, ringtone selection, announce calls, withhold number, welcome greetings, and more.

Admin Features

User management is an admin feature that allows you to manage every user’s account and permissions at the administrator level. Furthermore, you can view invoices and manage subscriptions within CircleLoop’s applications. Besides, if you don’t want inbound calls from nuisance numbers, just block them. Admin level also allows you to choose call recording for specific users.

Integration

Integration is a vital part to enhance the functionality of your business phone system. You don’t need to buy additional third-party apps. Rather, CircleLoop offers integration with various apps that include Firefox extension, Edge extension, FLG, Google, Chrome extension, Capsule CRM, ActiveCampaign, Freshdesk, Developer API, Copper, Drift, Freshsales, FreeAgent, Office 365, Slack, and more.

Analytics
CircleLoop provides you with call analytics at both the admin and user levels. Admin call analytics provides information like average call duration, total call duration, and time to answer at a user, team, and number level. On the other hand, call analytics at the user end deliver powerful, instant call analytics and reporting. Analytics history incorporates all previously used numbers and you can search them easily. In addition, analytics also provides you with CircleLoop number–call analytics and team/menu call analytics.

v-pro
Salesforce integration
v-pro
Google integration
v-pro
Office365 integration
v-pro
Zendesk integration
x-con
Online Backup and Storage
v-pro
Virtual phone numbers
v-pro
International Telephone
v-pro
Android APP Support
v-pro
IOS App Support
x-con
Operator Services
x-con
Internet fax
x-con
Worldwide Service

Ease Of Use:

CircleLoop’s business phone system can easily be set up. The user interface is also very simple. It is completely self-service and you can manage and operate this phone solution without requiring any technical knowledge. Although CircleLoop is an easy-to-use software application, yet you can get assistance using their support section that will allow you to raise a support ticket to get your problem resolved.

Verdict:

CircleLoop is a modern, business communication phone system worked through a powerful application without the need for any hardware. This business phone system is very easy to use and deploy. No technical knowledge is required to understand the apps. The system provides you with an interactive feature at very convenient prices. The valuable features include phone functionalities, such as support of international numbers, UK numbers, call routing, call forwarding, team ringing, and so on. Enjoy an amazing inbound and outbound calling, live activity feed, call recording, voicemail transcription, and a lot more. In addition, some other interesting features include user management, analytics, and integration.
In addition, CircleLoop doesn’t require a hard sell, site visits & installs, silly paperwork & contracts, expensive, horrible phone hardware, a long wait to activate, and a degree in telecoms mumbo-jumbo: SIP, hunt groups, VoIP, and IVRs. CircleLoop is the best match for people in the UK.

User Review

4.3
5
1 Users
(1)
4
2 Users
(2)
3
0 Users
(0)
2
0 Users
(0)
1
0 Users
(0)
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3 Reviews
11-50 employees
Used for: 6-12 months
06 Dec - 2021
We love this system
Having a phone and desktop app, plus the ability to use it for conference calls, is convenient
51-200 employees
Used for: 1-2 years
06 Dec - 2021
Enjoyable experience so far
Having internet-based phone numbers as well as the ability to forward them to your mobile device if you are unable to pick them up at work.
Dislike:
  • There tends to be glitches at times
11-50 employees
Used for: 1-2 years
06 Dec - 2021
Great VoIP System
The app is simple and easy to use, all my staff needs to do is install it, login, and they can make and receive calls easily, and we integrate it with our CRM system so that they will know who is calling before they answer the phone.