About Clickup

Category: Project Management
With ClickUp management tools, you can customize workflows, assign teams, and visualize projects to completion. Communicate effectively with document sharing, comments, and notifications. There are dozens of project templates and integrations for all types of businesses to get the job done.

Company: Clickup

ClickUp was founded in 2017 by Zeb Evans and Alex Yurkowski and even though it’s a relatively new player in the project management space, it has built a robust product. It combines a wide range of features in a way that allows its customers to replace multiple tools. ClickUp can be used by small, medium, and large businesses alike.

In-Depth Analysis

0 Price
0 Ease Of Use
0 Features
0 Help And Support

Pros

  • Over a dozen project views
  • Built-in document editor that can be used to collaborate in real-time
  • Dedicated chat interface to aid team collaboration
  • Workload and time log tracking

Cons

  • Can be difficult to master because of how expansive the platform is
  • When using the Everything view, it can be difficult to understand who owns what.
Plans & Pricing

The Platform starts with a free plan which allows you to get a feel for how it does project management. Free users are limited to 100MB of file storage but the paid plans focus more on features as opposed to usage limits. There are three public pricing plans and a custom enterprise plan.

 ClickUp has reasonable pricing for all three plans and the Unlimited plan has flexible pricing based on the size of your team. With that being said, there are usage limits to some key features on the lower plans such as how many times a view can be used.

Free Forever
$0
/mo
FREE forever
Best for personal use
Unlimited
$5
/mo
30-day money-back guarantee
Best for small teams
Business
$12
/mo
30-day money-back guarantee
Best for mid-sized teams
Business Plus
$19
/mo
30-day money-back guarantee
Best for multiple teams
Enterprise
Custom Pricing
30-day money-back guarantee
Best for many large teams

Unlimited

The unlimited plan is $5/month/user and gets rid of the storage limits, introduces guest users, allows you to create teams/groups, provides more project views, and increases the limits for automations to 1,000 a month.

Business

The Business plan is $12/month/user and continues to build on the Unlimited plan. It provides access to Google SSO, more options for automation, the ability to share boards publicly, deeper resource management (like teammate workload), time tracking, and more.

Business Plus

The Business Plus plan is $19/month/user and further adds advanced functionality. This includes subtasks tied to multiple lists, creating custom user roles, and priority support. The emphasis is on customizing ClickUp to meet your specific needs.

Ease of Use

ClickUp has done a decent job of making the platform accessible for most people but, it’s incredibly expansive. This can prove problematic when you’re trying to find certain features like a specific view. It seems to have erred on the side of making sure users have everything they could need as opposed to stripping some features for ease of use.
The end result is needing dedicated training and onboarding support to use most of the features in ClickUp effectively. If you’re just there for the task list or organizing projects then that can be done fairly easily. If you want all that ClickUp has to offer then be prepared to put in the necessary work to master

Customer Support

ClickUp has an award-winning support team that’s knowledgeable in the software and is also responsive. You can reach them 24/7 via multiple channels such as live chat and email but they don’t offer phone support.

Additional support includes:

Forum

It supports a forum that’s mainly used to keep track of feature requests.

Blog

It has a blog that covers all things productivity, tools you can use, company and product announcements, video content, and more.

24/7 Help & Support
24/7 Help & Support
Round-the-clock support is offered via live chat and email.
Live Online Chat
Live Online Chat
Live chat is available for all free and paid customers.
Email
Email
Email support is also available for all free and paid customers.
Video Tutorials
Video Tutorials
Bite-sized videos to help users with specific tasks on platform
FAQ
FAQ
Multiple FAQs around the website and a detailed knowledgebase.
Features & Functionality
General Features

ClickUp can be considered the new kid on the block but that hasn’t affected the feature set available. It has personal task lists, individual task commenting, subtasks, task prioritization, email notifications, forms, and almost everything else you’d expect.

Over a dozen project views

ClickUp provides more views than almost every other project management tool out there. This allows customers to approach work from the angle that’s best suited to their needs. Of course, it has a task list, Kanban board, and Gantt chart views. It also provides mind map views, workload views, a box view that is unique to ClickUp, and so many more.

Document collaboration

The platform comes with a true document creator. The rich text editor allows you to make documents with all the formatting you need and they can be easily shared across the organization and further edited in real-time.

Time tracking

You’re able to track time with an application, estimate time for individual tasks to better allocate resources, and see detailed reports about how time was spent. Taken together, these aspects make it possible to better optimize resource utilization over time.

Spaces

Spaces are designed for individual teams or initiatives which may contain a large number of projects, tasks, subtasks, etc. These can contain a limitless number of individual projects, tasks, etc., and serve as a straightforward way to organize information no matter how large the company is.

Features
  • File sharing
  • Document collaboration
  • User Access and Permissions
  • Mobile app
  • Search
  • Multi-language support
  • Risk Analysis
  • API / Integrations
  • Reporting and Dashboards
  • Customization
  • Storage Included
Communication
Features
  • Integrated Chat
  • Notifications
  • Comments on Tasks
  • Discussion
Productivity
Features
  • Task Creation and Assignment
  • Due Dates
  • Task Prioritization
  • To-Do Lists
  • Calendar
  • Gantt Chart / Project Map
  • Baselining / KPIs
  • Project Budgeting
  • Resource Management
Analytics & Reports

ClickUp has taken the time to make the application as accessible as possible. It has mobile apps for iOS and Android, can be downloaded to Windows, Linux, Mac, and is even available on voice assistants. Of course, it can be accessed via a web browser and is compatible with most, if not all, of the major browsers.

When it comes to integrations, the ClickUp team has built dozens of them and it has also integrated with Zapier which makes it possible to connect with hundreds of third-party applications.  If that’s not enough, there’s an API that can be accessed to build your own integrations.

Features
  • Reporting
  • Forecasting
  • Marketing Analytics
Verdict

ClickUp, though it was only founded in 2017, has grown into one of the most popular and comprehensive project management platforms available. It allows its users to work the way they feel most comfortable by providing multiple views, document collaboration capabilities, an integrated chat application, workload monitoring, time tracking, and a host of other features. The pricing is straightforward and there are no add-ons or hidden fees. What you see is what you get.

Even though ClickUp has a lot going for it, the software isn’t perfect from a usability standpoint. There are so many tools, features, and options that it can be overwhelming for many users in the beginning. You’ll need to dedicate time to learn it and train a team before you can get the most out of it. If this isn’t a deal-breaker then the 24/7 support, a team that listens to feedback requests, and fair pricing make it worth considering for your project management needs.

Daniel Ndukwu
Author: Daniel Ndukwu
Daniel is a small business owner at large helping his peers navigate the challenges they experience on a day to day basis. His philosophy is simple, if it isn’t broken you can still make it better.

Clickup User Reviews

J
Janet C
Product Manager
02-10 employees
Used for: 6-12 months
01 Jul - 2022

Your go-to project management tool

Click Up has so many features. It has many different views, the dashboard is great, very good automation and more. The product is great for new users, easy to use.

Pros

The boards and the roadmap visualization.

S
Sam T
Project Manager
11-50 employees
Used for: Less than 6 months
13 Jul - 2022

Great empowering tool

ClickUp provides us with a lot of ways to see the progress of each employee. Unlike Jira, we can insert all relevant team members in the workspace without any issues.

Pros

It provides multiple opportunities for development of workflow, which is crucial for me.

Cons

The free plan is annoying because I can't customize it so better to take the $5 plan.

A
Amanda M
Marketing Operations
11-50 employees
Used for: 1-2 years
15 Jun - 2022

A great way to organize your projects!

It helps us a lot to organize the work, insert our goals and work all together to reach them. It's very essential for our day-to-day work.

Pros

The boards and the roadmap visualization.

Cons

Nothing that I dislike.