Connecteam Scheduling Tool Review (2025)
Connecteam scheduling Plans & Pricing
Connecteam Comparison
Expert Review
Pros
Cons
Connecteam scheduling's Offerings
Because Connecteam offers a wider variety of features and functions than similar platforms, it’s great that they separated specific features into three different hubs. The Operations Hub is the best choice if you need the Connecteam app as scheduling software, so I’ll focus on that in this review.
The Operations Hub under the Connecteam app has four different pricing options, one of which is free for life.
The Basic Plan:
This scheduling software’s most affordable paid plan offers fewer features than the Small Business plan. However, it’s available for up to 30 users for the same fixed price, which starts at $29 per month if paid annually or $35 per month if paid monthly.
The Advanced Plan:
Made for users and businesses that need to improve their productivity. It includes all the features from the basic plan with an addition of open shift approval, more schedules, and advanced scheduling filters, to name a few. The Connecteam cost for the Advanced Plan starts at $49 per month for up to 30 users if billed annually and $59 per month if paid monthly.
The Expert Plan:
Dedicated to advanced users with more requirements. Its price is fixed for up to 30 users and offers more features than the Advanced plan, one of which is the incredibly helpful automatic shift assignment feature. The price for the Expert Plan starts at $99 per month when billed annually and $119/mo when billed monthly.
Lastly, users can opt for the Enterprise Plan:
This calendar scheduler plan unlocks all features and has a custom price based on the user’s needs and requirements.
Customer Support
Unlike a few other scheduling tools on the market, Connecteam has made it simple and effective to find information and help at any given moment. Instead of focusing on 1:1 help through online chat features, they’ve built a community of users and experts who can answer any type of question, usually within a short timeframe.
Aside from the active and very helpful community, the Connecteam website’s FAQ section and resources tab contain a wide variety of information. These include guides, e-books, templates, and so much more that can help you find a solution to almost any problem.
You can email Connecteam regarding specific issues. It’s not the fastest way to solve a problem, but it’s highly efficient, and customer support usually responds within 24 hours.
Features & Functionality
Scheduling features
The Connecteam scheduling tool offers a wide variety of features and functionalities across three main hubs. However, I’ll focus on the most useful ones from the Operations Hub, which is made specifically for Connecteam as scheduling software.
The features you can look forward to with an Operations Hub plan include:
- Real-time clock-in and clock-out
- Mobile admin capabilities
- Task management
- Push notification reminders
- Exportable timesheet
- Employee schedules
- Repeating shifts
- Push notification customization
- Live schedule link
- Forms and checklists
- Automatic shift assignment
- Schedule limitations
- Live tracking
- Payroll integration
- Auto scheduling
- Customizable templates
- Integrated communication tools
- Shift management
- Shift swapping and open shift management
- Employee availability management
- Compliance and audit trails
Mobile Admin Capabilities
The mobile admin feature is a great addition to the Connecteam scheduling software as it allows users to perform admin actions no matter where they are. Most scheduling tool options that include mobile access to their meeting scheduler don’t include admin capabilities, which are essential if a single user is expected to take all administrative actions for numerous locations.
Employee Schedules
Employee schedules are the essence of the Connecteam scheduling software. Depending on the plan option, users can access one or more schedules and easily create employee schedules for one or more locations. These are simple and easy to use and essential for organizing business most efficiently and productively.
The great thing is that the schedules are flexible, and employees can claim open slots that are most convenient to them. You can also allow open slot claims, keeping control of the schedule and number of shifts each employee has within the payroll period.
Repeating Shifts
Repeating shifts is a great feature to have, especially when the same shifts need to be made every week or month. Although this feature isn’t usable in every situation, it can save a significant amount of time when creating the same shifts repeatedly. Once a shift schedule is made, the user can repeat the same shifts after a specified time has passed. This feature is available in every plan except the Basic plan.
Push Notification Customization
Having the ability to customize and even send out push notifications to select people is a great way to send out notifications about plans or schedule changes. These notifications can be fully customized to fit a larger group of people as well as employees working on a specific production line or project.
Custom push notifications provide a personalized experience and better employee satisfaction.
Live Schedule Links
Live schedule links are an important feature of this meeting scheduler, especially for businesses that need to schedule appointments with their clients. Once users create their schedules with working hours and available slots, they can share them with clients who need to book an appointment. This is a common feature in healthcare, hospitality, and consultant businesses.
Automatic Shift Assignments
Having the ability to do automatic shift assignments is a great way to improve efficiency and significantly automate daily or weekly tasks. Automating shift assignments won’t only save you time, but it will also reduce or eliminate human-made errors to a minimum.
With automated shift assignments, employees receive a balanced number of shifts each payroll period, ensuring fair compensation without bias toward specific preferences. Scheduling becomes both equitable and efficient, leading to increased employee satisfaction across the board.
Live Tracking
Live GPS tracking is available only in the Small Business, Expert, and Enterprise plans. This feature allows users to track the whereabouts of their employees once they clock in.
This feature is also very helpful regarding safety, especially if users have employees working dangerous jobs. When employees aren’t clocked in, users won’t be able to track their location.
Forms & Checklists
Connecteam’s forms and checklists feature allows for streamlined field reporting and on-the-go task management. You can create and deploy customizable forms for inspections, safety checks, work reports, and more, all with live data collection capabilities. This ensures that critical information is gathered in real-time, enhancing accountability, efficiency, and compliance with internal processes.
Payroll Integration
With payroll integration, Connecteam simplifies the payroll process by directly linking employee timesheets, work hours, and attendance data to payroll systems. This eliminates manual data entry errors, ensures accurate payments, and speeds up payroll processing. The integration reduces administrative burdens and ensures compliance with pay-related regulations, making compensation management seamless and efficient.
Customizable Templates
Connecteam offers customizable templates that simplify repetitive tasks, enabling users to create and deploy schedules, forms, and workflows quickly.
This feature saves significant time by reducing manual input and providing standardized formats for recurring tasks. Templates can be tailored to specific operational needs, ensuring that businesses can adapt their processes quickly without compromising on quality or compliance.
Integrated Communication Tools
Integrated communication tools in Connecteam provide a centralized platform for team collaboration and messaging. Features such as secure chat, company-wide announcements, and updates ensure that all employees stay informed and engaged, no matter their location.
This integrated approach to communication helps reduce misunderstandings, enhances team collaboration, and maintains an open line of communication between staff and management.
Compliance and Audit Trails
Connecteam’s compliance and audit trails feature ensures that all actions within the system are recorded, providing a transparent history of operational tasks and communications. This capability is vital for businesses to maintain accountability, meet regulatory requirements, and quickly resolve any discrepancies or disputes. By creating an automatic record of activities, companies can protect themselves legally and ensure operational integrity.
Add-Ons
To optimize your business operations and boost productivity, the software offers a selection of add-ons. These are:
Platforms
The platform’s capabilities perform on the following operating systems:
Performance:
The Connecteam app is cloud-based, which means its performance depends on your internet connection and speed. Its features don’t require any specific hardware, so basically, any device will be enough to use this calendar scheduler without a hitch.
There’s also a mobile Connecteam app available for Android and iPhone users so as long as you have mobile internet, you’ll be able to manage your schedule and assign shifts no matter where you are.
Even if businesses outgrow the number of users included in each plan, it’s easy to add more slots and get them up to speed.
Ease Of Use:
Connecteam is a scheduling tool that’s pretty simple to use and doesn’t require prior experience in using similar scheduling software. The interface is designed with user experience in mind, and it’s very easy to get used to.
Signing up for an account and choosing a plan is as simple as it gets. Creating an account doesn’t take more than a few minutes, as all it takes is to write down your name, email, and desired password. Once you have the account created, you can choose which plan works best for your requirements.
Using the Connecteam scheduling software is simple on both desktop and mobile phones, and onboarding new users takes a single day.
Verdict:
Connecteam stands out as a versatile, all-in-one platform that simplifies workforce management for businesses of all sizes. While some may consider Connecteam an investment, its wide range of features proves its value. With fixed pricing for up to 30 users and a completely free Small Business plan for teams of up to 10 employees, Connecteam offers options for businesses at various stages of growth.
Setting up and using the Connecteam app is straightforward, whether on the web or mobile, allowing teams to get up and running quickly. With powerful scheduling tools, real-time communication features, and streamlined task management, Connecteam helps business owners focus less on administrative tasks and more on growth. Trusted by thousands of companies worldwide, it’s an invaluable tool for boosting productivity, improving team accountability, and enhancing daily operations. For businesses seeking an efficient way to manage their teams, Connecteam is a robust, dependable choice.
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