connecteam HR software Review For 2025
Connecteam HR Plans & Pricing
Connecteam Comparison
Expert Review
Pros
Cons
Connecteam HR's Offerings
I found the Connecteam pricing plans easily on the website. The HR platform offers tailored plans for diverse business needs across operations, communications, and HR & skills
Operations Hub
The Operations Hub offers several plans tailored to different business needs. The Small Business Plan is free for up to 10 users, including basic features like Time Clock and Job Scheduling. The Operations Basic Plan costs $29/month for 30 users (plus $0.50/user) and adds payroll integration and form customization. The Advanced Plan at $49/month (plus $1.50/user) includes smart groups, admin permissions, and auto clock-out. The Expert Plan at $99/month (plus $3/user) offers live GPS tracking and multi-branch management.
Communications Hub
The Communications Hub starts with a free Small Business Plan for up to 10 users, offering essential communication tools like Chat and Surveys. The Basic Plan costs $29/month for 30 users (plus $0.50/user), adding features like private/team chats and knowledge base creation. The Advanced Plan at $49/month (plus $1.50/user) includes smart groups, read receipts, and live polls. The Expert Plan at $99/month (plus $3/user) offers expanded storage and multi-branch management.
HR & Skills Hub
The HR & Skills Hub offers a free Small Business Plan for up to 10 users, including basic HR tools like Courses and Quizzes. The Basic Plan costs $29/month for 30 users (plus $0.50/user) and adds features like course tracking and report exports. The Advanced Plan at $49/month (plus $1.50/user) includes advanced settings, unlimited courses, and documents. The Expert Plan at $99/month (plus $3/user) offers onboarding customization and multi-branch management.
Summary
- Small Business Plan (Free): Ideal for small teams, offering essential time tracking, communication, and task management features at no cost.
- Basic Plan: $29/month for 30 users, adds GPS tracking and detailed reporting for businesses needing more functionality.
- Advanced Plan: $49/month for 30 users, designed for larger teams with full customization and compliance tools.
- Expert Plan: $99/month for 30 users, includes advanced features like multi-branch management and live GPS tracking, perfect for large-scale operations.
Customer Support
Connecteam offers a well-rounded customer support system that caters to users’ varying preferences for assistance. From my experience testing the platform, here’s a breakdown of their key support features:
Email Support
I tested Connecteam’s email support and found the response times to be impressively quick. Their team provided detailed and actionable answers, making it an excellent option for non-urgent or more complex inquiries.
Chat Support
The in-app chat support is a standout feature. When I used it, I received real-time assistance from a knowledgeable representative. This immediate support ensures you’re never stuck when managing tasks on the go.
Phone Support
For those who prefer verbal communication, Connecteam offers phone support, where I found the team to be courteous and solution-oriented. This is ideal for resolving intricate issues quickly.
FAQs and Knowledge Base
The FAQs section and the comprehensive knowledge base were invaluable during my testing. They cover a wide range of topics, providing step-by-step guides and tips to resolve most common issues independently.
Community Support
Connecteam also fosters a community of users who share best practices and advice. This peer-driven support adds a collaborative dimension, complementing the direct assistance options.
Overall, Connecteam’s multifaceted approach ensures users feel supported at every stage. They also have a great YouTube channel which I found really useful:
Features & Functionality
General Features
I was really impressed by the level of the features offered by Connecteam and was able to test out several of them.
Here are some of the top features:
- Employee Feedback Tools
- Employee Scheduling and Management
- Customization for HR Needs
- Task Management
- Employee Recognition & Rewards
- Knowledge Base
- HR Forms and Data Collection
- Time Tracking and Digital Timesheets
- Communication and Compliance Tools
- Flexible Overtime Settings
- Help Desk
- Quizzes
- Events Management
Employee Feedback Tools
Connecteam’s employee feedback tools are thoughtfully designed to promote open communication and provide actionable insights for organizations. Here’s a closer look at their features:
- Customizable Surveys: I tested Connecteam’s survey tool and found it highly adaptable. Businesses can create surveys with multiple question types, such as multiple-choice and open-ended questions, tailoring them to specific needs. The option for anonymous submissions encourages employees to share honest feedback, fostering transparency.
- Live Polls: The live poll feature allows for real-time feedback collection. During my testing, I found this particularly useful for gauging opinions during meetings or events, enabling quick decision-making.
- Communication and Engagement Tools: Connecteam’s in-app chat and company newsfeed complement the feedback tools by providing additional channels for updates and dialogue. Automatic reminders also ensure participation rates stay high, even in larger teams.
- Data-Driven Insights: These tools empower businesses to assess employee satisfaction, identify improvement areas, and implement strategies to enhance engagement and productivity. From my experience, Connecteam’s feedback features are comprehensive and easy to use, making them a valuable asset for organizations focused on employee well-being.
Employee Scheduling and Management
Connecteam streamlines HR processes with its comprehensive employee scheduling feature. Easily set up work plans, assign tasks, and manage pay rates, including overtime. The platform’s built-in chat facilitates smooth handling of time-off requests and shift changes, and you can create and assign unlimited shifts across different locations.
Customization for HR Needs
Connecteam is built with flexibility in mind, allowing businesses to tailor the platform to meet their unique HR requirements. During my testing, I found the customizable interface particularly user-friendly. The sidebar menu can be modified to suit your organizational needs—you can rename features, hide unused options, and even adjust language settings. This ensures that the platform aligns seamlessly with your team’s preferences and workflows, creating a personalized experience that simplifies adoption across all levels of your organization.
Employee Recognition & Rewards
Connecteam’s Employee Recognition & Rewards feature is a standout tool for fostering a positive workplace culture. Managers can easily highlight team and individual achievements, boosting motivation and engagement. During my evaluation, I appreciated how simple it was to deliver virtual rewards and celebrate milestones publicly through the platform’s intuitive interface. By encouraging peer-to-peer recognition and celebrating accomplishments, Connecteam helps reinforce a sense of value and alignment with company goals. This feature is an excellent way to keep morale high while fostering collaboration and a motivated team environment. It’s a small investment of time that yields significant returns in employee satisfaction and productivity.
Knowledge Base
Connecteam’s Knowledge Base centralizes essential documents, company policies, and training materials in one accessible location. Employees can easily retrieve updated resources on demand, reducing confusion and enhancing productivity. This feature ensures that your team stays informed and aligned, making it easier to onboard new hires and maintain consistent processes across the organization.
HR Forms and Data Collection
Connecteam streamlines essential HR tasks with its integrated forms feature, making it effortless to manage employee onboarding, assessments, and job-related activities. During my testing, I found the form creation process to be straightforward and customizable. Whether you need to collect new hire information, evaluate employee performance, or manage job-specific details, the platform’s forms enhance data collection and analysis. This efficiency reduces manual work while ensuring that critical information is accessible in one centralized location, making HR operations more organized and effective.
Time Tracking and Digital Timesheets
Connecteam’s time-tracking tools are designed to replace outdated paper systems with a sleek digital alternative. While playing around with the feature, I noted how easy it was to track employee work hours and overtime accurately. The system enables real-time monitoring, allowing managers to review weekly hours quickly and make necessary adjustments. With automated timesheet calculations and a clean, user-friendly interface, this feature reduces errors and simplifies payroll management. For businesses looking to optimize their time management processes, Connecteam’s time-tracking tools are both reliable and highly efficient.
Communication and Compliance Tools
Keep your team informed and aligned with customizable shift notifications and clear team chat descriptions. Connecteam also offers automatic reminders for document renewals, supporting timely compliance.
Flexible Overtime Settings
Adapt overtime pay rates for different employees with Connecteam’s flexible overtime options, ensuring fair and adaptable compensation practices. Connecteam’s HR features are designed to simplify and enhance workforce management, making it an ideal solution for efficient and effective HR operations.
In addition to its robust HR functionalities, Connecteam also boasts a wide array of additional features that cater to various aspects of business management, enhancing overall operational efficiency and employee engagement.
Events Management
The Events Management tool in Connecteam streamlines planning and organizing internal events. Create events, send invitations, track RSVPs, and automate reminders, all in one place. Whether it’s a team-building activity or a training session, this feature simplifies coordination, improves attendance, and fosters employee engagement by ensuring everyone stays in the loop.
Attendance Tracking
Monitor and manage employee attendance accurately.
Applicant Tracking
Track and manage applicants efficiently during hiring.
Training
Provide engaging and effective training solutions.
Pricing Model
Flexible pricing options to suit diverse HR needs.
Deployment
Implement HR tools across various environments with ease.
Performance:
In my evaluation of Connecteam’s performance, I assessed several key metrics to determine its effectiveness as an employee management platform.
System Reliability
Throughout my testing, Connecteam demonstrated high system reliability. The platform consistently performed without noticeable downtime or technical issues, ensuring uninterrupted access to its features.
User Interface Responsiveness
The user interface is intuitive and responsive. Navigating through various modules was seamless, with quick load times and smooth transitions, enhancing the overall user experience.
Feature Integration
Connecteam excels in integrating a wide array of features into a cohesive platform. Modules such as time tracking, scheduling, and communication tools work harmoniously, providing a unified solution for workforce management.
Mobile Application Performance
The mobile app is particularly robust, offering full functionality comparable to the desktop version. During field tests, the app maintained performance levels, allowing employees to manage tasks efficiently while on the move.
Scalability
Connecteam is designed to scale with business growth. The platform accommodates an increasing number of users and data without compromising performance, making it suitable for businesses of varying sizes.
Overall, Connecteam delivers strong performance across these metrics, establishing itself as a reliable and efficient tool for comprehensive employee management.
Ease Of Use:
I found Connecteam HR software to be an exceptionally user-friendly platform, particularly for managing non-desk employees. The intuitive design ensures that there’s virtually no learning curve, allowing both managers and staff to navigate its features effortlessly. When I tested the communication tools, I was impressed by the efficiency of the chat function. It’s conveniently separated from other features, enabling rapid access and facilitating seamless interaction among team members.
Connecteam stands out as a comprehensive all-in-one solution, meticulously developed from the ground up to cater to the unique needs of businesses with deskless workforces.
The mobile app is particularly noteworthy; during my trial, I observed how easily non-desk staff could engage with its functionalities, streamlining management and operational tasks. The platform’s design ensures that employees, regardless of their technical expertise, can utilize it effectively. This inclusivity means that individuals across various roles and backgrounds can adopt the system without hesitation.
The suite of tools offered by Connecteam simplifies company and staff management. Features such as time tracking, scheduling, and task management are integrated seamlessly, providing managers with a centralized platform to oversee operations. Additionally, the platform’s customization options allow businesses to tailor the experience to their specific needs, enhancing both efficiency and user satisfaction.
In summary, my hands-on experience with Connecteam revealed a comprehensive and accessible tool that effectively bridges the gap between management and non-desk employees, fostering improved communication and streamlined operations.
Uniqueness:
Connecteam stands out for its focus on deskless workforce management, offering a mobile-first approach that ensures accessibility and efficiency. Unlike traditional HR platforms, it integrates communication, scheduling, time tracking, and task management in one app. Its intuitive interface, robust mobile capabilities, and customizable features make it uniquely suited to businesses with non-desk employees, streamlining operations effortlessly.
Verdict:
You’ve come to the right place if you seek the finest personnel management software for companies of any size – both small and large enterprises. In addition to helping you with your company, Connecteam can educate you on working smarter and better engaging your employees. This is a must-have for every company owner.
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