Deluxe Review 2026
Deluxe Payroll Services Plans & Pricing
Deluxe Comparison
Expert Review
Pros
Cons
Deluxe Payroll Services's Offerings
Deluxe has two payroll packages that both start at $45/mo. They also provide a free service of setup your new payroll system and conduct the data transfer for your previous payroll provider.
Some pricing can also be difficult to understand because the company doesn’t quote add-on pricing directly on its website. You have to get a quote to offer benefits administration, for example.
Customer Support
Deluxe customer support is divided into their many product categories on the site. Finding the correct number to call can be tricky, and there are no listed hours, email address, or chatbot. The Get Started button for Payroll redirects to a contact submission form.
Chatbot
Deluxe does not currently have a customer support chatbot on its site.
Email Support
There is no direct email option for customer support. After submitting my information on the website, I received a follow-up phone call from their support team in addition to my call placed to them.
Live Phone Conversation
Despite the somewhat arduous task of reaching customer service through other channels, the online conversation was pleasant and helpful. My call was answered on the 4th ring, and the representative was knowledgeable.
Online Resources
Deluxe has a blog, case studies, small business resources, and FAQs under its Resources tab.
Deluxe also has a dedicated YouTube Channel with searchable tutorials.
Overall Experience
My experience with their live support was positive, but Deluxe is lacking in their other channels.
Features & Functionality
Payroll Features
Free Setup
Setting up a new payroll system can be a hassle, but Deluxe takes care of the entire setup process for you at no additional cost. They will transfer all relevant data and ensure your payroll is reconciled, making it an effortless transition.
Extensive Reporting Capabilities
Deluxe offers over 200 customizable reports to provide valuable insights into every aspect of your payroll. Although it may be pricier than its competitors, it’s worth it for the level of customization it offers to cater to your specific business needs.
Pay Grid Customization
The Deluxe pay grid is entirely customizable, giving you complete control over the most crucial metrics for your business.
Automation Features
Automate repetitive payroll tasks to save time.
HR Features
Integrated HR tools for comprehensive employee management.
Tax Features
Compliance
Tax compliance can be a complicated issue for businesses, and Deluxe understands that. That’s why they offer a tax penalty guarantee of 100%, providing you with peace of mind that you won’t face any tax penalties or fines.
Integrations
Deluxe collaborates with various business software companies, allowing you to integrate your Deluxe account with the most popular tools. This includes point-of-sale solutions like RMS Touch, Aloha, and Par, as well as major accounting software services.
Ease Of Use:
The Deluxe home page is very busy and the header can be distracting. Click the video link for a walk-through of the site.
Sign-Up
The sign-up process is simple at takes less than 10 minutes. The following business information is required to create an account:
●Business Tax ID/EIN – This will be verified by Deluxe
●Business Banking Information – This will be verified by Deluxe
●Business Mailing Address
To run Payroll, employee/contractor address, SSN, and banking information is also needed. *Only address and SSN are needed if payment will be via paper check.
Run Payroll
In this video, we take a closer look at the payroll run process:
Verdict:
Deluxe Payroll is best for small to medium-sized businesses that are looking for easy-to-use payroll software with basic features. It does lack some advanced features such as mobile access, customized reporting, and automatic reminders. The software is easy to use. However, the lack of features may not make it the best option for larger businesses.
Click the video to see my closing thoughts:
User Review
Write a Review- -easy-to-use
- -quick and simple setup
- -customer service could be improved
- - easy to use
- -customer service is lacking