About Docebo

Category: LMS
Docebo is an enterprise-grade LMS powered by AI. Employers can use the platform's learning management system (LMS) for customer, partner, member, and compliance training. Clearly defining what students need to do and making navigation easy facilitates a smooth learning experience.

Company: Docebo

Docebo is a company that provides cloud-based enterprise learning solutions. The platform offers a learning management system (LMS) which employers may use for customer, partner, member, and compliance training. It enables a smooth learning experience by clarifying what students need to do and making it easy to navigate through the course. It also offers plenty of navigations that clients can customize. Docebo LMS is best suited for medium to large companies. You can use it to design and create courses for every department in your organization.

In-Depth Analysis

0 Overall
Price 4.0
Ease Of Use 4.0
Features 4.0
Support 4.0


  • It offers a neat user experience
  • It has a flexible pricing model
  • Provides an automated learning management capability
  • It is learner-centered; it puts the learner experience at the forefront of anything built and designed


  • Custom reporting functions are minimal
  • The size of the videos is tiny, which is not as per the standardized size.
  • It's evolving quickly, without perfecting the existing products
  • Docebo is a good Learning Management Software

Docebo Comparisons

Plans & Pricing

Docebo LMS offers a free trial to its learners, and the prices are only available on quotation. The platform exists to ensure that the outcome achieved by the users is directly proportional to the amount paid. The plans available are starter, advanced, and enterprise plans, and they are scalable to support your growing needs as your business expands.

The plans are tailored to meet your organization’s current needs to ensure you are paying for the features you are using. They put into consideration of the following elements when selecting the plans appropriate for their users:

  • Number of users
  • The type of plan the organization wants, whether starter, advanced, or enterprise.
  • The courses they are interested
FREE trial
FREE trial
FREE trial


The advanced plan can accept a total number of 300 users in one month. In a circumstance where you need to increase the number of users, you must contact your vendor to increase the limit.

Here are what the plan includes:

  • A chance to increase your limit in case of growth
  • Enough Storage and courses
  • Available in 40 languages
  • The module allows you to integrate, learn and transfer data


For the Enterprise plan, it allows you have access to many features. You have an option to customize the platform to accommodate the numbers of users you want to benefit from it. All the benefits from the advanced level are also here with an addition of the following:

  • An unlimited number of active users are allowed
  • Specified management of customers’ success
  • It has an advanced Single Sign-in option

The module service will enable you to learn, integrate, have a coach, and access Docebo Salesforce.

Ease of Use

With the adoption of digitization, keeping track of login details across dozens of accounts can be challenging. Passwords are necessary for protection, and with Docebo, they have adopted Single- Sign-on, in that you can use one username and password across all the courses undertaken.

Customer Support

There are more than two levels of help desk support for their system, via email and the website. The response time stands at two and a half hours after receiving notification, from Monday through Friday.

24/7 Help & Support
24/7 Help & Support
There is 24/7 support available to all users.
Phone Support
Phone Support
Phone support available to all users, regardless of package.
Live Online Chat
Live Online Chat
There is a live chat
There is an option for all users to email the support team.
Video Tutorials
Video Tutorials
There are a number of videos available on YouTube.
The FAQ covers basic and advanced software-related issues.
Blog available on the website.
Features & Functionality
General Features

Docebo LMS helps people in the eLearning industry, their employees, customers, and business partners. It helps them achieve career progression in various fields. Docebo has multiple features that facilitate the success of the platform.

Some of these features include:

Assessment tools

 It has the assessment tools essential in tracking progress and ensuring that training ends at a satisfactory point. The option available are multiple-choice, short answers, essays, and accurate/false assessments.

Data migration

Another feature is data migration. Information stored in the LMS is a goldmine, and in case of data loss, it can be a massive loss for the organization. For Docebo, it allows you to transfer the data and progress. If you decide to choose a different LMS, you don’t have to start from scratch since you migrated the previous data.


Docebo LMS allows you to learn irrespective of your physical location. It is available in over 40 languages which is an advantage since it considers many diverse citizens.


Docebo LMS is easy to use and understand likewise to other e-commerce such as Amazon. Using vendors like Shopify or PayPal can make training courses simple. It can help you manage different plans for different groups of learners.

Customers can preview, browse, and purchase training materials or even course catalogs from your LMS.

Other features include:

  • Certifications
  • Responsive design
  • Calendar configurability
  • Gamification
  • Learning Management
  • eCommerce Management
  • Learner Portal
  • Mobile App
  • SCORM Compliance
  • Course & Skill Tracking
  • Content Creation & Management
  • Gamification
  • Asynchronous Learning
  • Synchronous Learning
  • Customization
  • User management & Authentication
  • Reporting/Analytics
  • Assignments
  • Test Builder
  • Survey Builder
  • Question Banks
Course Creation and Management
  • Course Builder
  • Course Catalog
  • Course Categories
  • Course Library
  • Learning Paths
Integrations and Add-ons

Since Docebo LMS is business-oriented, it integrates with various systems in use every day. Among the integrations are:

  • Zoom video conferencing
  • Ask Nicely, used to engage users with learning.
  • net. Used to create automated payment workflows.

Cisco Webex is one of the integrations used by Docebo. It enables the instructor to run the course training and programs using its corporate platform. The learners can set up the learning sessions and finish the virtual lessons directly in the Docebo LMS.

  • Calendars
  • 3rd-Party Integrations
  • Video Conferencing
  • Single Sign-On (SSO)
  • eCommerce
  • Cloud-Based
  • Android
  • IOS
  • Mac
  • Windows

With the increase in internet usage, several LMS has come to place. Several businesses are looking to embrace LMS. However, getting the best LMS that suits your company is more challenging. Some may be very complex hence hard to understand. Docebo is appropriate for medium to large enterprises as it provides training to employees, customers, and partners.
Before concluding whether Docebo is good for you, they offer a 14- day trial that enables you to take a tour and determine if it fits your needs.

Edison Karisa
Author: Edison Karisa
Edison Karisa, on the surface, is a top-notch content writer with 9+ years’ experience handling vital software reviews and guides to provide solution for the audience. He considers himself a “content doctor” who produces healthy and lasting results for all businesses. He is an MBA (major in finance) graduate from Chicago State University. He is a full time freelancer.
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