Freshservice Inventory Management Review For 2025
Freshservice Inventory Management Plans & Pricing
Freshservice Comparison
Expert Review
Pros
Cons
Freshservice Inventory Management's Offerings
Fresh Service offers four different plans with multiple features for each. Instead of being fixed, the plans range according to the target number of customers. On the Fresh Service website, the price is automatically calculated when you enter the number of customers. Thus, you are sure to get maximum value, instead of having to pay for excess customers you simply don’t have yet.
There is also a 21-day free trial period where you can try out all the primary features without having to provide your credit card details.
Just as well, you have special add-on packages that help to increase the functionality of Freshservice.
Add-ons:
Orchestration transaction pack: This add-on costs $250 dollars, and allows 1000 transactions per pack. It can be used alongside all of the regular plans.
Assets Pack: This pack costs $75 per month for 500 assets. You can also get unlimited assets for $1500 monthly. It is available for growth, enterprise, and pro plans.
Project Management: Costing $15 per user, per month, enables you to invite members of your team in project collaborations. With this, the users can access the project management module on Freshservice. It is available for enterprise and pro plans.
Virtual Agent Suggestion Pack: This add-on is available on the enterprise plan, and allows 500 suggestions per pack. It costs $250 per month.
SaaS Management: This add-on is available on the pro and enterprise plans, and costs $1 per month, per employee.
Customer Support
Freshservice boasts a great customer service system that is devoted to helping businesses grow by adapting to all forms of logistical, technical, and inventory obstacles. They also have a knowledge base, and a special blog post section with interesting content on billing systems, customer reach, and business reporting.
Features & Functionality
General Features
Customer Support
There is the top-quality customer support that comes with the subscription plan, charged with catering to all of the technical needs of users. The response is swift, and problem resolution is sure.
Intuitive Predictive Insights
The AI will help you predict tasks and projects that are to be completed ahead of schedule or that are overdue. This way, you can make operational predictions to boost business efficiency.
Centralized Dashboard
With one subscription plan, there is no need for any server, ongoing maintenance, or software update. Everything is done on the dashboard, which is a self-sufficient console of its own.
Project Analytics
With Freshservice’s built-in analytics tool, you have data-driven intelligence at all times. This way, you have accurate business analytics at all times, which will help you to make the right decisions for your business every time.
Freshservice helps you to track your inventory, with special features allowing you to filter all products by the manufacturer. In addition, you can view deployed and failed items, as well as other categories of items.
Just as well, the project management tools will help you to gain insight into your IT initiative. You can also give your ServiceDesk team a comprehensive lowdown of when and how you want to execute your projects, by extending your PPM.
The Freshservice Inventory Management Software can be accessed from the dashboard on the website after you successfully buy a subscription plan directly equivalent to your business size. You can access it by using browsers such as Chrome, Safari, Opera, Firefox, and Edge.
Advanced Inventory Features
Freshservice also offers advanced inventory management features to streamline the supply chain processes and boost productivity. These are below:
Order Tracking
Reporting/Analytics
The inventory management software also offers a host of reporting and analytics features to empower businesses with actionable insights, optimize inventory levels, identify trends, and reduce carrying costs. Freshservice supports data-driven decision-making for improved operational efficiency and profitability with these features:
Customizable Reports
Integrations & Add-ons
There are integrations with Slack, MS Teams, Zoom, GSuite, Rescue, FreshBooks Cloud Accounting, JIRA, Harvest, Dropbox, SCCM, Bomgar, Amazon Web Services, Pager Duty, CloudWatch, and Quickbooks. In addition, there is API integration capability for conversions, ticketing, locations, products and more.
Ease Of Use:
Using the Fresh Service Inventory Management Dashboard is pretty easy. For starters, you can subscribe to the 21-day free trial without financial commitment. In addition, the analytics tool is quite easy to use (single view) and has everything you require. The dashboard is quite comprehensive and possesses all of the features you need to optimize your business.
Verdict:
With Freshservice, you get much more than billing and inventory management. You also get valuable insights. To this effect, their concise financial reporting tool will help to provide your business with expert analysis and key information at a glance. With Freshservice, your business data is basically at your fingertips. Just as well, the advanced ticketing system will help you to take problem resolution to a whole new level. You can easily assign new tickets to customer accounts and link call logs to the tickets. This will optimize escalation processes, and subsequently, problem resolution. Project Analytics is the special tool that has been embedded in their cloud-based software that is fast, flexible, and accurate. In addition, Freshservice has a self-service portal that allows users to raise tickets for subsequent escalation for speedy problem resolution
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