About RemotePC

Category: Remote Desktop
Cloud-hosted RemotePC is a feature-rich, simple, secure, and effective remote desktop solution. Working remotely is possible with this software tool and any time and anywhere, you can access your Windows, Linux, or Mac computer. Also, RemotePC allows remote data transfer, file management, and printing.

Company: IDrive Inc.

Secure, fast, and simple online backup and file-sharing for Windows, Mac, iOS, Android, and Servers. Headquartered in Los Angeles County, IDrive Inc. is a privately held company specializing in cloud storage, online backup, remote access, compliance and related technologies serving the consumer, small business and enterprise markets.

In-Depth Analysis

0 Overall
Price 5.0
Ease Of Use 4.5
Features 5.0
Support 4.5

Pros

  • Appropriate for innumerable connections
  • Use a versatile web app
  • Remote printing and rebooting

Cons

  • Mobile app needs enhancements
  • Network connection gets slow

RemotePC Comparisons

VS
VS
VS
Plans & Pricing

RemotePC offers four price plans for users and one price plan for technicians. You can save 50% for the first year on each price plan. Below are the details for each price plan.

Consumer
$29.62
/yr
Paid Annually
SOHO
$59.62
/yr
Paid Annually
Team
$224.62
/yr
Paid Annually
7-day FREE trial
Enterprise
$449.62
/yr
Paid Annually
7-day FREE trial
Helpdesk
$49.95
/yr
Paid Annually
7-day FREE trial

Consumer

The Consumer price plan starts at $29.62 for the first year and $59.25 for two years. This price plan is for one (1) user who can access two (2) computers.

SOHO

SOHO price plan starts at $52.12 for the first year and $104.25 for two years. There are unlimited user licenses. However, they can access up to 10 computers.

Team

The Team price plan offers $187.12 for the first year and $374.25 for two years. You will buy unlimited user licenses but access up to 50 computers. This plan also offers a 7-day free trial without requiring a credit card.

Enterprise

Enterprise price plan starts at $374.62 for the first year and $749.25 for two years. This price plan offers unlimited user licenses but access to up to 100 computers. This plan also offers a 7-day free trial without requiring a credit card.

Remote Support (Help desk)

The Helpdesk price plan is specifically for technicians. This plan starts at $49.95 for the first year after a 90% discount. There can be unlimited technicians or computers. This plan also offers a 7-day free trial without requiring a credit card.

Ease of Use

The interface of RemotePC is easy to use and you will face no trouble navigating in both desktop and web applications. You can easily transfer files among local and remote PCs.

Customer Support

You can reach the company via email, 24/7 live chat, phone, or using the support form (see the screenshot below). If you contact through the phone, RemotePC provides you with department extensions. For example, dial 1 for technical support, dial 2 for sales, and dial 3 for billing inquiries. The company also offers video tutorials, FAQs, and a blog section. More importantly, RemotePC’s helpdesk solution offers remote support with real-time screen replication. The Helpdesk doesn’t require installing software applications. Rather, it is web-based. With report support, technicians can provide uninterrupted support to their customers. They can remotely analyze and resolve customers’ queries.

24/7 Help & Support
24/7 Help & Support
There is 24/7 support available to all users.
Phone Support
Phone Support
1-818-275-5909 -Business Days: 6:00 AM to 6:00 PM PST
Live Online Chat
Live Online Chat
There is a live chat
Email
Email
There is an option for all users to email the support team.
Video Tutorials
Video Tutorials
There are a number of videos available on YouTube.
FAQ
FAQ
The FAQ covers basic and advanced software-related issues.
Features & Functionality
General Features

Robust Security

Remote sessions are secured through AES-256 encryption/TLS v1.2. Moreover, you can add an extra security layer, which is known as a personal key: a unique password set for each PC. You can also set two-step verification for your RemotePC account.

Cross-Platform Compatibility

RemotePC allows you to access your remote PC from any devices that include Linux machines, Windows systems, Mac, Android devices, iPad, or iPhone.

Attended Access

Attended access provides you with the ability to access your partner’s computer from anywhere. To this end, you must have a session code that will be sent to you by your partner (see the screenshot below).

File Transfer

Files and folders can be transferred effortlessly among your computers, even from the mapped drives.

Multi-to-Multi Monitor

This feature allows you to view multiple monitors of your remote computer on a single screen simultaneously. You can also view each monitor on disparate screens (see the screenshot below).

Access Through Web Browser

You don’t need to install any software on your PC. Instead, just connect to your remote PC via your web browser.

Features
  • Analytics/Reporting
  • Device Enrollment
  • Device Management
  • File Sharing
  • Image Editor
  • Remote Wipe
  • Screen Capture
  • Screen Record
  • Scrolling Capture
  • Text Extraction
  • Video Capture
Administration

Remote Printing

You can print your images and documents that are located on your remote PCs. It will feel like you are sitting in front of your computer.

Features
  • Diagnostics
  • File Sharing
  • Integrations
  • Remote Printing
  • Remote Reboot
  • Session Recording
  • Session Transfer
  • Unattended Access
  • Usage Information
Platform
Features
  • Applications Management
  • Cross-Platform Access
  • Mobile Device Access
  • Remote Device Control
Communication
Features
  • Screen Annotations
  • Text Chat
  • Video Conference Call
  • VoIP
Software Types
Features
  • Browser Application
  • Cloud-Based
  • Desktop Application
  • Mobile
Verdict

RemotePC is one of the top-rated remote desktop software available in the IT market today. This remote desktop tool is highly secure, affordable, and scalable. It uses top-notch cloud technology to deliver industry-leading remote access via an intuitive web app, native desktop, and mobile applications. You can access your remote PCs 24/7 and enjoy the freedom to work from any place. The product incorporates collaboration features such as voice chat. RemotePC is the best for consumers, SMBs, and enterprises.

Fakhar Imam
Author: Fakhar Imam
Fakhar Imam is a Cybersecurity and Academic Writer with a higher education degree in the Master of Sciences in Information Technology (MSc-IT). He is also experienced with writing VPN reviews, blogs, and articles. Moreover, he has written dissertations, whitepapers, e-books, and a lot more about cybersecurity and IT. Fakhar believes in providing a masterpiece of work on time.
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