RemotePC Review Summary 2023

About RemotePC

Category: Remote Desktop

Cloud-hosted RemotePC is a feature-rich, simple, secure, and effective remote desktop solution. Working remotely is possible with this software tool and any time and anywhere, you can access your Windows, Linux, or Mac computer. Also, RemotePC allows remote data transfer, file management, and printing.

Company: IDrive Inc.

Secure, fast, and simple online backup and file-sharing for Windows, Mac, iOS, Android, and Servers. Headquartered in Los Angeles County, IDrive Inc. is a privately held company specializing in cloud storage, online backup, remote access, compliance and related technologies serving the consumer, small business and enterprise markets.

In-Depth Analysis

Overall

Price 5.0

Ease Of Use 4.5

Features 5.0

Support 4.5

Pros

Appropriate for innumerable connections
Use a versatile web app
Remote printing and rebooting

Cons

Mobile app needs enhancements
Network connection gets slow

RemotePC Comparisons

Plans & Pricing

RemotePC offers four price plans for users and one price plan for technicians. You can save 50% for the first year on each price plan. Below are the details for each price plan.

Consumer

$29.62

/yr

Paid Annually

SOHO

$59.62

/yr

Paid Annually

Team

$224.62

/yr

Paid Annually

7-day FREE trial

Enterprise

$449.62

/yr

Paid Annually

7-day FREE trial

Helpdesk

$49.95

/yr

Paid Annually

7-day FREE trial

Consumer

The Consumer price plan starts at $29.62 for the first year and $59.25 for two years. This price plan is for one (1) user who can access two (2) computers.

SOHO

SOHO price plan starts at $52.12 for the first year and $104.25 for two years. There are unlimited user licenses. However, they can access up to 10 computers.

Team

The Team price plan offers $187.12 for the first year and $374.25 for two years. You will buy unlimited user licenses but access up to 50 computers. This plan also offers a 7-day free trial without requiring a credit card.

Enterprise

Enterprise price plan starts at $374.62 for the first year and $749.25 for two years. This price plan offers unlimited user licenses but access to up to 100 computers. This plan also offers a 7-day free trial without requiring a credit card.

Remote Support (Help desk)

The Helpdesk price plan is specifically for technicians. This plan starts at $49.95 for the first year after a 90% discount. There can be unlimited technicians or computers. This plan also offers a 7-day free trial without requiring a credit card.

Featured prices can be updated and free offers may include additional terms.

Ease of Use

The interface of RemotePC is easy to use and you will face no trouble navigating in both desktop and web applications. You can easily transfer files among local and remote PCs.

Customer Support

You can reach the company via email, 24/7 live chat, phone, or using the support form (see the screenshot below). If you contact through the phone, RemotePC provides you with department extensions. For example, dial 1 for technical support, dial 2 for sales, and dial 3 for billing inquiries. The company also offers video tutorials, FAQs, and a blog section. More importantly, RemotePC’s helpdesk solution offers remote support with real-time screen replication. The Helpdesk doesn’t require installing software applications. Rather, it is web-based. With report support, technicians can provide uninterrupted support to their customers. They can remotely analyze and resolve customers’ queries.

24/7 Help & Support

There is 24/7 support available to all users.

Phone Support

1-818-275-5909 -Business Days: 6:00 AM to 6:00 PM PST

Live Online Chat

There is a live chat

There is an option for all users to email the support team.

Video Tutorials

There are a number of videos available on YouTube.

FAQ

The FAQ covers basic and advanced software-related issues.

Features & Functionality

General Features

Robust Security

Remote sessions are secured through AES-256 encryption/TLS v1.2. Moreover, you can add an extra security layer, which is known as a personal key: a unique password set for each PC. You can also set two-step verification for your RemotePC account.

Cross-Platform Compatibility

RemotePC allows you to access your remote PC from any device that include Linux machines, Windows systems, Mac, Android devices, iPad, or iPhones.

Attended Access

Attended access provides you with the ability to access your partner’s computer from anywhere. To this end, you must have a session code that will be sent to you by your partner (see the screenshot below).

File Transfer

Files and folders can be transferred effortlessly among your computers, even from the mapped drives.

Multi-to-Multi Monitor

This feature allows you to view multiple monitors of your remote computer on a single screen simultaneously. You can also view each monitor on disparate screens (see the screenshot below).

Access Through Web Browser

You don’t need to install any software on your PC. Instead, just connect to your remote PC via your web browser.

Features

Analytics/Reporting
Device Enrollment
Device Management
File Sharing
Image Editor
Remote Wipe

Screen Capture
Screen Record
Scrolling Capture
Text Extraction
Video Capture

Administration

Remote Printing

You can print your images and documents that are located on your remote PCs. It will feel like you are sitting in front of your computer.

Features

Diagnostics
File Sharing
Integrations
Remote Printing
Remote Reboot

Session Recording
Session Transfer
Unattended Access
Usage Information

Platform

Features

Applications Management
Cross-Platform Access

Mobile Device Access
Remote Device Control

Communication

Features

Screen Annotations
Text Chat

Video Conference Call
VoIP

Software Types

Features

Browser Application
Cloud-Based

Desktop Application
Mobile

Verdict

RemotePC is one of the top-rated remote desktop software available in the IT market today. This remote desktop tool is highly secure, affordable, and scalable. It uses top-notch cloud technology to deliver industry-leading remote access via an intuitive web app, native desktop, and mobile applications. You can access your remote PCs 24/7 and enjoy the freedom to work from any place. The product incorporates collaboration features such as voice chat. RemotePC is the best for consumers, SMBs, and enterprises.

Author: Fakhar Imam

Fakhar Imam is a Cybersecurity and Academic Writer with a higher education degree in the Master of Sciences in Information Technology (MSc-IT). He is also experienced with writing VPN reviews, blogs, and articles. Moreover, he has written dissertations, whitepapers, e-books, and a lot more about cybersecurity and IT. Fakhar believes in providing a masterpiece of work on time.