About QuickBooks

Category: Bookkeeping
QuickBooks streamlines bookkeeping for small businesses with plenty of features and a user-friendly interface. It offers several plans for a wide variety of business sizes and needs.

Company: Intuit

Intuit is a global technology platform that helps customers and communities overcome their most important financial challenges. Serving millions of customers worldwide with TurboTax, QuickBooks, Mint, Credit Karma and Mailchimp.

 

In-Depth Analysis

0 Overall
Price 4.5
Ease Of Use 4.5
Features 4.5
Support 4.5

Pros

  • Customizable and intuitive dashboard and reports
  • Bank and credit card linking/synchronization
  • Tons of integrations
  • No contract

Cons

  • 24/7 customer phone support is only for advanced customers
  • Learning curve

QuickBooks Comparisons

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Plans & Pricing

QuickBooks offers new users a 30-day free trial, during which you have free reign over all the features. You can then subscribe to one of three plans. Each one charges $4 per employee per month on top of the base subscription price.

Simple Start
$12.50
/mo
30-day FREE trial, 60-day money-back guarantee
Plus
$40
/mo
30-day FREE trial, 60-day money-back guarantee
Advanced
$90
/mo
30-day FREE trial, 60-day money-back guarantee
Desktop Pro Plus
$199.99
/yr
30-day FREE trial, 60-day money-back guarantee

Simple Start

QuickBooks’ entry-level plan is Simple Start, costing $12.50 per month for three months, then $25 per month after. This plan lets you create and send invoices, accept payments, track income and expenses, organize receipts, track sales tax, manage cash flows, and generate reports. Simple Start doesn’t allow multiple users.

Plus

The most popular QuickBooks plan is Plus, which costs $40 for three months, then $80 per month after. It includes all features from Simple Start and adds inventory management and profitability tracking. Plus lets you add up to five users and give them all basic permissions with Plus.

Advanced

At the top is Advanced, which comes with all Simple Start and Plus features, but adds plenty of its own. These additions include business analytics/insights, approvals and reminders, management reports, automated workflows, the ability to restore company data, and more.

Advanced users have 24/7 premium support access and can make use of on-demand online training.

Advanced lets you add up to 25 users with custom roles. This plan costs $90 for three months, then $180 per month after. QuickBooks is pricier than a lot of the competition, but its features certainly justify it. You also save some cash with the free trial and intro pricing.

Ease of Use

QuickBooks’ interface can take beginners some time to get acquainted with since there’s a lot in the software. Still, the interface is pretty intuitive once you familiarize yourself.

Intuit provides plenty of video tutorials to guide you in setting up and using your account. Given the popularity of QuickBooks, you can find more help through third-party tutorials online, too.

Alternatively, you can pay QuickBooks $50 one time to set up your account for you.

Customer Support

QuickBooks offers online chat and phone customer support 6 am – 6 pm PST during the week, and 6 am – 3 pm on Saturdays. Advanced plan users can access 24/7 support. Customer support is generally responsive, although a few online have complained about reaching them and getting their questions resolved.

Additional customer support:
Blog
QuickBooks’ blog covers QuickBooks features, news, and plenty of small business topics.

Community Forum
If QuickBooks’ resources can’t answer your question, you can ask it in the community forums.

24/7 Help & Support
24/7 Help & Support
Live chat help available 24/7
Phone Support
Phone Support
Available 6am - 6pm PST during the week, and 6am - 3pm on Sat
Live Online Chat
Live Online Chat
Online chat support is available 24/7 for your questions
Email
Email
Send an email and QuickBooks responds ASAP
Video Tutorials
Video Tutorials
Available on the QuickBooks website and YouTube channel
FAQ
FAQ
QuickBooks has plenty of FAQs on its site
Features & Functionality
General Features
Income and Expense Tracking

A foundational aspect of bookkeeping is, well, tracking your income and expenses. Fortunately, QuickBooks makes this super easy. You can categorize transactions with the click of a button, add transactions manually, sort and filter through your transactions, and more. It keeps all of this in one intuitive dashboard, making for easy bookkeeping.

Receipt Storage and Organization

When you’re out and about shopping for your business, you need a way to save the receipts for documentation purposes.

QuickBooks makes it easy to snap a photo of a receipt for any transaction and attach it to said transaction for future reference.

Customer Quoting, Invoicing, and Payment Tracking

QuickBooks offers plenty of quoting and invoicing features that make it easy to provide customers quotes, send custom invoices, and track payments. You can also arrange recurring invoices and send reminders.

QuickBooks lets you account for discounts, shipping, and taxes, too making your bookkeeping simple. Of course, much of this invoicing data flows directly into your books, too.

Business Insights and Reporting

A key aspect of bookkeeping is evaluating your numbers via reports.

QuickBooks lets you generate succinct balance sheets, P&L statements, and other types of statements and reports with a button click or two. You can also export reports with ease if needed.

Features
  • General Ledger
  • Manages Accounts Payable/Receivable
  • Income & Expenses Tracking/Management
  • Account Reconciliations
  • Bookkeeping Services Integration
  • Financial Reporting
  • Receipt Scanning
  • Invoicing
  • Dashboards
  • Auditing
  • Inventory Tracking/Management
  • Pay Bills
  • Cloud-based
  • Collections
  • Multi-currency
  • Multi-user Access
  • Manage Vendors/Contacts
  • Manage Purchase Orders
  • Bank and Credit Card Synchronization
  • Payroll Management
  • Convert Quotes to Invoices
  • Mobile App
Tax Preparation
Features
  • Tax Compliance
  • Manage Tax Calculations/Reporting
  • Accountant-prep Friendly/Accessible
Time-Saving Automations
Features
  • Automation of Invoices/Notifications
  • Suggests Transaction Matches
  • Purchase Order Automation
Add-Ons

Don’t want to do your books yourself? Quickbooks offers live virtual bookkeeping for a one-time “cleanup” fee plus an extra $200/month.

During the first month, Quickbooks’ bookkeepers will clean and organize your financial records, bringing your financials up to date. You’ll also receive setup help, and Quickbooks will provide you your updated financial statements.

After that, Quickbooks does everything for you each month. They’ll also close out each month, provide you with financial reports, and offer convenient virtual support.

Quickbooks also offers payroll add-ons for an extra monthly fee. There are three payroll plans:

  • Core: Offers full-service payroll with automated payroll runs and tax calculations, health benefits services, garnishment/deduction management, next-day direct deposit, and reporting. $22.50 per month, then $45 per month, plus $4 per employee per month.
  • Premium: Has all Core features plus same-day direct deposit, worker’s comp. administration, an HR support center, expert setup and review, and on-the-go time tracking. $37.50 per month, then $75 per month, plus $8/employee/month.
  • Advanced: Contains all Core and Premium features plus white glove custom setup, 24/7 support, on-the-go project tracking, Tax Penalty Protection, and a personal HR advisor. $62.50 per month, then $125 per month, plus $10/employee/month.

Quickbooks supports integrations with numerous third-party products as well:

  • Import transactions from PayPal, Square, or your financial institution
  • Track sales and sales tax for Shopify and many other e-commerce platforms
  • Process PoS or mobile card reader payments
  • Automate accounts payable with Bill.com
Features
  • Payment Processing
  • Payroll Processing
  • Project Management
  • Time tracking
  • Third-party Integrations
Supported Devices
Features
  • Windows
  • Android
  • Linux
  • iPhone/iPad
  • Mac
  • Web-based
Pricing Model
Features
  • Monthly Payment
  • One-Time Payment
  • Annual Subscription
Verdict

QuickBooks set the bar for small and mid-sized business accounting solutions. It provides a wide collection of helpful features for bookkeeping and other areas of small business accounting/financial management. With several plans and a bunch of helpful add-ons/integrations, you can customize the software to fit your exact needs.

Bradley Schnitzer
Author: Bradley Schnitzer
Bradley Schnitzer helps businesses gain loyal customers through informative content pieces and persuasive copy. He is passionate about personal finance and helping budding freelancers further their careers.

QuickBooks User Reviews

G
Georgia J
No employees
Used for: 6-12 months
14 Jan - 2021

Effective & Efficient

Wonderful interface. As a freelancer, QuickBooks has greatly helped me in streamlining my bookkeeping process.

Pros

I can access data anywhere anytime.

Cons

A few of the features are complicated to configure.

J
Johnny P
11-50 employees
Used for: 6-12 months
18 Jan - 2021

Well designed

My company is highly pleased with QB so far. Its flexibility goes unmatched. Reports and transaction forms go into great depth, which has been helping me improve processes where needed.

Pros

This software has effortlessly integrated with all the add ons that my business needs.

M
Marc B
11-50 employees
Used for: 1-2 years
15 Feb - 2021

Impressive features, all around amazing solution

It feels very intuitive to find what you need with Quickbooks. I update everything at the end of the day, and it is a pretty fast process of uploading. I just add my recepits and other attachments for transactions. Quickbooks helps categorize, track, and

E
Erica M
02-10 employees
Used for: Less than 6 months
16 Mar - 2021

Quickbooks offers true experts

I no longer approach tax time with anxiety. My books are now heavily accurate and reliable.

Pros

The live bookkeeping add on for quickbooks is remarkable. I can now move forward with my finances with confidence. The professionals with this services were extraordinary. They helped clean up my books and got me completely set up with quickbooks. The ong

Cons

One major issue I've had is it can take a considerable amount of time to generate a report. The customization leaves a lot of room for rebuilding things and having to manually enter information.

F
Franny L
02-10 employees
Used for: 1-2 years
20 Jan - 2021

Love QuickBooks!

This software has changed the financial processes of my company. My bookkeeping is orderly and oriented perfectly for tax time and for expenses, etc.

Pros

Wonderful selection of integrations. The importing and exporting of data is amazingly simple.