About QuickBooks

Category: Online Invoicing
QuickBooks is among the most popular accounting and invoicing software products for small to mid-sized businesses. It allows for custom invoice creation and several other features to make getting paid easy.

Company: Intuit

Intuit is a global technology platform that helps customers and communities overcome their most important financial challenges. Serving millions of customers worldwide with TurboTax, QuickBooks, Mint, Credit Karma and Mailchimp.


In-Depth Analysis

0 Overall
Price 4.5
Ease Of Use 4.5
Features 4.5
Support 4.5


  • Robust and secure cloud-based invoicing
  • Customizable and recurring invoices
  • Billable hours tracking
  • No contract


  • Lack of 24/7 customer phone support (except for Advanced)
  • Payroll costs extra

QuickBooks Comparisons

Plans & Pricing

QuickBooks offers customers a 30-day free trial to try out everything in the software. 

Should you enjoy QuickBooks during the trial, you can upgrade to one of three plans. Each one charges $4 per employee per month on top of the base subscription price.

Simple Start
30-day FREE trial
60-day money-back guarantee
30-day FREE trial
60-day money-back guarantee
30-day FREE trial
60-day money-back guarantee

Simple Start

Simple Start costs $12.50/mo for three months, then $25/mo after. With this plan, you can invoice and accept payments, track income and expenses, organize receipts, track sales tax, and create reports. Simple Start doesn’t allow multiple users, unfortunately.


Plus has all the Simple Start features, along with some new advanced stuff. These include automated approvals and reminders, invoice and expense batching, management reports, and more. Advanced users get 24/7 premium support access and on-demand online training. You can add up to 5 users with the Plus plan. Plus costs $40 for three months, then $80/mo after.


comes with all the Plus features, but it adds a host of its own. These include automated approvals and reminders, invoice and expense batching, management reports, and more. Plus, Advanced users have 24/7 access to premium support and on-demand online training. You can add up to 25 users with custom roles under the Advanced plan. This plan costs $90 for three months, then $180/mo after.

Ease of Use

QuickBooks makes invoice creation super easy. Plus, you can duplicate invoices if you do regular work for a certain client or customer.

Intuit offers an extensive library of video tutorials to guide you in setting up your account and using QuickBooks. Plus, you can find additional online help through third-party tutorials (like YouTube walkthroughs) because Quickbooks is so popular.

You can even pay QuickBooks $50 to set up your account for you.

Customer Support

QuickBooks offers online chat and phone customer support 6 am – 6 pm PST during the week, and 6 am – 3 pm on Saturdays. Advanced plan users can access 24/7 support. Customer support is fairly responsive, although a few online have complained about reaching them.

Additional customer support:
QuickBooks’ blog is full of helpful information.

Community Forum
If QuickBooks’ resources can’t answer your question, you can ask it in the community forums.

Phone Support
Phone Support
Available 6AM - 6PM PST Mon-Fri, and 6AM - 3PM on Sat
Live Online Chat
Live Online Chat
Available 24/7
Available with quick response times
Video Tutorials
Video Tutorials
Walkthroughs available on YouTube and QuickBooks website
Large FAQ library available
Features & Functionality
General Features
Invoice Customization

Everything in your business can be branded — even your invoices. Putting your logo, brand colors, and other stuff on your invoice makes you stick out that much more in the customer’s mind. Not to mention that it’s satisfying to make your invoice really represent your company.

QuickBooks makes it easy to do that. You can personalize an invoice template with your logo and colors, then send it to your customers or clients in minutes.

Recurring Invoices

Many types of businesses sell ongoing services. For example, a freelance writer might work on a monthly retainer for a client.

These businesses have to send out a similar invoice every month for the same amount, most of the time. It’s easy to forget, though, which is where QuickBooks’ recurring invoices come in handy. You handle the specifics, then QuickBooks makes sure the invoice goes out at your preferred date, every time.

Customer Quoting, Invoicing, and Payment Tracking

QuickBooks has a suite of quoting and invoicing features that make it easy to provide customers quotes, send custom invoices, and keep track of payments. You can set up recurring invoices, send payment reminders, track the status of specific client/customer payments.

QuickBooks lets you account for discounts, shipping, and taxes, making organization and recordkeeping easy.

Billable Hours Tracking

Work on an hourly basis? QuickBooks has built-in time tracking you can use to automatically track your hours worked and bill clients at the appropriate rate.

QuickBooks invoicing comes with plenty of types of notifications to keep you and your customers/clients on top of things.

On your side, QuickBooks will notify you when your customer or client views your invoice. Using this information, you can plan your invoice follow-ups if they’re taking longer to pay. You’ll also receive an alert in real-time when they pay.

On the client or customer’s side, you can automate late payment reminders to ensure they pay on time and keep your cash flows strong.

  • Customizing your invoice
  • Tracking Invoice Views
  • Customizing invoice payment terms
  • Offer Discounts
  • Estimates
  • Recurring Invoices
  • Multi-Currency
  • Multi-Language
  • Client Portal
  • Send Emails
  • Automated Tax Circulations
  • Invoice Previews
  • Banking Data Synchronization
  • Send receipts to customers
  • Online payments
  • Late Payment Fees
  • Track refunds and credits issues
  • Deposit Payments
  • Track Offline Payments
  • Credit Card Payments
  • Auto Payment
  • Payment reports
Time Tracking
  • Automated bills for tracked hours per project
  • Different Rates for each Project
  • Generate Invoices
  • Timer
  • Tracking against clients and projects
Track Expenses
  • Record Expenses
  • Record Mileage
  • Generate Invoices
  • Recurring Expenses
Supported Devices
  • Windows
  • Android
  • Linux
  • iPhone/iPad
  • Mac
  • Web-Based
Pricing Model
  • Monthly Payment
  • One-Time Payment
  • Annual Subscription

QuickBooks has set the standard for small and mid-sized business accounting software. In particular, the invoicing features are packed with functionality, yet easy to use.

With three available plans and several helpful additions/add-ons, QuickBooks can be customized to fit nearly any small or mid-sized company.

Intuit ensures user-friendliness by offering multiple avenues of customer support, a vast collection of learning resources, and continuous updates. Overall, an investment in Quickbooks can make your business accounting a lot easier.

Bradley Schnitzer
Author: Bradley Schnitzer
Bradley Schnitzer helps businesses gain loyal customers through informative content pieces and persuasive copy. He is passionate about personal finance and helping budding freelancers further their careers.

QuickBooks User Reviews

Harry B
11-50 employees
Used for: 2+ years
15 Jan - 2021

Easy Migration From Desktop to Online Software

We've been using QuickBooks for a long time now, but with the surge of Covid-19 and work from home trend, it became difficult to access. We then decided to migrate to QuickBooks online and it's been a pleasure. Very easy to transfer data and a smooth expe


Portable and accessible

Donell F
51-200 employees
Used for: 1-2 years
17 Feb - 2021

Amazing inventory tool

Although I'm not from finance or accounting, I find QuickBooks to be very helpful inventory wise. We sell physical products at my company, and QuickBooks allows me to track and manage inventory, track sales and orders, manage documentation, general ledger


Inventory truly made easy to keep track of

Spencer H
11-50 employees
Used for: 1-2 years
20 Feb - 2021

Very good solution for bookkeepers

I own a retail business comprising a few branches. I've never done my own bookkeeping, but have been always a part of the loop. I can say from an employer's point of view - this software is amazing. Not only my bookkeeper and accountant never had a compla


- Very intuitive interface and report management.
- Pricing.

Allison C
No employees
Used for: 1-2 years
25 Feb - 2021

More than I could ask for

Perfect for day-to-day funds management. The dashboard is so approachable and easy to customize. I finally enjoy looking at numbers.


Very customizable


There are features I can't access unless I upgrade. I can go without them though.

Harris D
201-1000 employees
Used for: 1-2 years
19 Apr - 2021

Makes daily financial tasks a simple endeavor!

I found the ease of use the best aspect of QuickBooks. It pretty much integrates with any software you already use to manage your business.


The comprehensive menu makes finding what you need straightforward. The bank feed is also a great feature that allows me to update transactions in real-time.