Upserve POS Review For 2025
Upserve POS Plans & Pricing
Upserve Comparison
Expert Review
Pros
Cons
Upserve POS's Offerings
If you’ve already had Upserve recommended to you, we would still suggest you try out their free service. You can get a basic feel for the system for free with a simple download.
Upserve charges its customers in a slightly different way than other POS providers. Their base prices are competitive, but then you must also pay a monthly fee for each active terminal. The more comprehensive (and expensive) subscriptions come with lower monthly terminal fees.
This pricing structure (and much of Upserve’s offer) makes it a better deal for medium-large sized full-service restaurants.
Customer Support
Upserve comes with all the support options you’d expect. Free 24/7 support is available to all customers.
Additional customer support:
Community Forum
Upserve has an active community forum and is a community-driven business. They offer an online academy for its users.
Blog
Upserve hosts a blog called “Restaurant Insider” which provides articles and interesting information related to the restaurant industry.
Features & Functionality
Best For
Tailored solutions for retail stores, coffee shops, nightclubs, quick service, bars, restaurants, and food trucks.
General Features
Upserve Live
Upserve Live is the management feature that keeps you up to date with all your restaurant’s reports. Through the iOS app, you can see real-time data for sales and inventory. No matter where you are, you’ll always know what’s going on in your restaurant.
Table Management
Every good restaurant POS system needs a table management feature. Upserve makes table management easy with a simple drag-and-drop interface color-coded so you know what’s going on at every table at any time.
Upserve HQ
This is another management feature that makes Upserve one of the easiest ways to manage and customize your restaurant. Upserve HQ allows you to create new menus and dishes, as well as customizing each worker’s role and access permissions.
Efficient Communication
The Upserve kitchen display and employee management systems make all managerial duties simple. Communication between the front-end and your kitchen staff is fast and clear.
Customization
All the features we’ve discussed so far are highly customizable. Upserve allows you to create the ideal operating procedure, just the way you want it.
Employee Training
Upserve also makes your employees’ jobs easier with their free training. The program was created by former restaurant owners and employees. They created Upserve with that experience in mind.
Integrations & Add-Ons
Upserve offers a wide array of integrations, including:
- 7shifts
- Avero
- BeerSAVER
- Better Chains
- Bevager
- BevSpot
- Chowly
- Compeat
- CTUIT
- Dolce
- GrubHub
- Gusto
- Homebase
- KitchenSync
- Menufy
- NextMe
- Open Dining Network
- OpenTable
- Opticard
- Orca
- PeachWorks
- Plate IQ
- Restaurant 365
- Resy
- RSI
- Shogo
- Swipe It
- The Customer Connection
- Tock
- Venga
- Zuppler
Interface
The Upserve POS interface is intuitive and user-friendly, designed to streamline restaurant operations and enhance the dining experience.
Dashboard
Hardware & Software
Hardware requirements
Upserve works on both iOS and Android devices.
You can also purchase additional hardware from Upserve. The company offers Epson printers, Meraki networking, and their own kitchen display system.
With the Pro Plus plan, you also get the Bluetooth Upserve EMV reader. Lastly, Upserve also offers its own Android tableside ordering device that allows serving staff to accept orders and payments at the table.
Pricing Options
Flexible pricing plans to meet different business needs.
Ease Of Use:
Upserve keeps its promise with an easy-to-use interface that’s easy for staff to train with and use.
Upserve isn’t pretty or complicated; the POS system forgoes on flashiness for the sake of ease of use. The interfaces are very clear and easy to navigate. They’re also easy to customize without rendering the interface too confusing by mistake.
When your restaurant is busy, the system’s ease of use really stands out. It’s among the most mobile and usable solutions for service staff to use.
Verdict:
Upserve isn’t a balanced and generic POS system provider. They are not even close to being your cheapest option, either. But if you’re looking for a POS system that keeps your restaurants running smoothly and keeps you up to date, it’s a great option.
With its easy-to-use interfaces and features, Upserve makes a competitive offer. It also offers good integration and customization choices. If you’re looking for a complete and customizable restaurant POS system, it has everything you need and a bit more. If Upserve can correct the issue of system outages, the POS system could become one of the top competitors.
User Review
Write a Review- Offline mode can be a bit finicky
- Great customer support, never felt like I was left in the dark.
