Nexcess Review 2025

Category: Hosting
Nexcess has provided hosting services to small and medium businesses. It has gained expertise and built a solid infrastructure to ensure your website experiences minimal downtime and maximum performance. It’s a managed hosting company optimized for popular CMS and is worth taking a closer look at.
Company:Liquid Web

Nexcess Hosting Plans & Pricing

Starter
$17.50
/mo
Billed Annually
Starter+
$35.83
/mo
Billed Annually
Creator
$72.50
/mo
Billed Annually
Merchant
$136.67
/mo
Billed Annually

Nexcess Comparison

Expert Review

4.1
Price
3.5
Ease Of Use
4.0
Features
4.5
Support
4.5

Pros

v-pro
24/7 support team that’s fast to respond
v-pro
99.99% uptime guarantee
v-pro
Free site migration
v-pro
One-click installation for multiple software tools

Cons

x-con
It’s more expensive than standard shared hosting
x-con
The interface can be difficult for beginners to master

Nexcess Hosting's Offerings

Nexcess has many pricing plans which cater to customers at different stages of development. Each one comes with the core features but different usage limits. The higher plans even have additional tools to take advantage of.

Customer Support

Nexcess prides itself on the quality of support it provides customers. First, there are multiple channels a customer can use to get assistance. This includes phone support, live chat, a knowledgebase, etc. The knowledgebase is decent and the support reps are quick to respond. Not only do they respond quickly, but they’re also knowledgeable about the platform and can help you solve most issues.

Features & Functionality

General Features

Nexcess has a wide range of features designed to help you optimize websites whether they’re hosted on WordPress or Magento. This includes email, advanced user management, and daily backups to name a few.

CDN

The Nexcess Edge CDN increases the speed of your websites by serving content from a location closer to the user. It accomplishes this by taking advantage of nearly 22 distribution locations around the globe. The best part is that the CDN is already integrated into Nexcess products so a simple configuration or activation process is all that’s need to get started. 

Free migration

Moving from one hosting company to another can be daunting because of the migration process. Files get missing, things aren’t configured properly, etc. Nexcess provides a free migration service to its customers and even allows for 1-click installation of many popular software solutions.

Acceleration engine

This tool from Nexcess uses advanced asset caching to give your website an additional boost. It’s referred to as a MicroCache and adds an additional layer on top of your website or application for frequently used assets. The end result is a faster website.

Reliability

As a premium managed hosting provider, Nexcess has a higher standard when it comes to uptime and reliability. It boasts 99.99% uptime on average and even offers a guarantee to its customers. If it falls below the stipulated threshold for fifteen minutes then customers are compensated.

Control panel

Nexcess has a well-developed control panel that allows you to access important information related to your websites and account. It’s unique to the platform which is a departure from other hosts that use cPanel.

You’re able to create multiple environments, view access logs, set up SSL certificates, manage email, configure databases, and much more. For people that have used cPanel before, it may be difficult to grasp initially but once you get used to the interface, it’ll save you a lot of time.

v-pro
Website Builder
x-con
Shared Hosting
v-pro
Cloud hosting
x-con
Reseller Hosting
v-pro
Dedicated Hosting
v-pro
VPS Hosting
v-pro
WordPress Hosting
v-pro
Linux Servers
v-pro
Windows servers
x-con
Unmetered SSD storage
x-con
Unlimited Transfers
v-pro
Email Access
v-pro
Control Panel
v-pro
Free SSL Certificate
v-pro
Free Backups
v-pro
1-Click App Installs
x-con
Free Domain Registration
v-pro
PCI Compliance
v-pro
GIT
v-pro
SSH Access
v-pro
Site Statistics
v-pro
Log Files

Advanced Features

Premium features for secure and optimized hosting.

v-pro
File Manager
v-pro
Custom Cron Jobs
v-pro
Raw Access Logs
v-pro
Script Library
v-pro
Customizable Error Pages

Email

Integrated email solutions for seamless communication.

v-pro
Autoresponder
x-con
Cron Jobs
v-pro
Spam Filters
v-pro
Unlimited Mailboxes

Access

Easily manage access and permissions across your site.

v-pro
Hypertext Access
x-con
Unlimited FTP Accounts
x-con
Anonymous FTP

Ease Of Use:

Nexcess is a managed hosting company and even though they try to take care of many things on your behalf, you still have a lot of control. This can add complexity depending on what you’re trying to do. For example, if you’re setting up a database. Conversely, there are one-click installations of popular software tools like WordPress. All things considered, it’s straightforward once you familiarize yourself with the interface but it has advanced capabilities that add complexity.

Verdict:

Nexcess has over two decades of experience in the web hosting space and it shows in the level of service it offers. As a managed hosting platform, it’s more expensive than a shared hosting company but it provides a much stronger infrastructure. Many of the things you’d have to pay for as an add-on are included as part of the plan with Nexcess. Some of the features you can expect include free site migration, a built-in CDN, advanced caching through the acceleration engine, SSL certificates, domain registration, and much more.

Of course, there are some things that need to be taken into consideration. Nexcess is more expensive than standard shared hosting so it can be out of reach to those who are on a tight budget. It also has a different interface than the standard cPanel which can result in a steeper learning curve for some people. Overall, those are minor issues compared to the value Nexcess provides.

User Review

4.0
5
1 Users
(1)
4
1 Users
(1)
3
1 Users
(1)
2
0 Users
(0)
1
0 Users
(0)
Write a review
Leave a review, help others get it right the first time.
logoWrite a Review
3 Reviews
1-10 employees
Used for: 6-12 months
09 Sep - 2021
Excellent support
Customer support is always available and ready to help. Even in the dead of night. They are always helpful and engaging.
11-50 employees
Used for: 6-12 months
18 Aug - 2021
Next level customer support
Best customer support out there. They are fast to respond and any issues are resolved quickly. Very knowledgeable and friendly.
Dislike:
  • Performances. Their servers was very slow compared to previous providers.
51-200 employees
Used for: 2+ years
18 Aug - 2021
Nexcess is exceptional
Nexcess offers exceptional customer service. Our site has been hosted on their servers for over ten years.
Nexcess Related Article