About NetSuite

Category: Payroll Services
NetSuite SuitePeople Payroll is a complete payroll solution that allows businesses to compute and automate their payroll operations effortlessly. SuitePeople is cloud-based and is ideal for medium to large businesses, which need to automate employee benefits, earnings calculation and payment.

Company: Oracle Corporation

Oracle Corporation is an American multinational technology company headquartered in Austin, Texas. Oracle offers a comprehensive and fully integrated stack of cloud applications and cloud platform services.

In-Depth Analysis

0 Overall
Price 3.0
Ease Of Use 4.5
Features 4.0
Support 4.5


  • Handles batch payrolls efficiently
  • Flexible schedules and options for payments
  • Intuitive dashboard and interface
  • Addresses federal, state and local tax and compliant issues


  • Limited to users in the United States
  • Can be complex for small businesses

NetSuite Comparisons

Plans & Pricing

NetSuite does not market any flat rate/monthly fee for using the NetSuite SuitePeople payroll system. Therefore, you will need to contact NetSuite’s sales team to request a quote for your business, and the price estimate you receive will depend on the different features of your business. This fee is also paid as an annual charge for NetSuite’s license.

The yearly license fee you get to pay to subscribe to NetSuite SuitePeople Payroll comprises the core platform, the number of users you have, and charges for the additional modules. Upon requesting a quote, an assessment will be conducted on your business to determine the options that will suit you. You also get a demo of this payroll module to inform better your decision to commit to the system.

In addition to the yearly license fee, you get to pay a one-time fee for implementation and setup. Subsequently, you can modify your business details as you grow, and the modification will determine if you’ll get a fee change or not.

Ease of Use

NetSuite SuitePeople is a cloud-based payroll add-on available for NetSuite users and is relatively easy to use. Since it does not require bulk file installations and downloads, it can be accessed from devices with an internet connection. Users can easily access the software with any Windows, iOS, or Android device with updated internet browser versions.
Nevertheless, businesses would need help from NetSuite’s technical team to implement and set up the platform. The duration of this implementation will be dependent on your company’s size and your staff’s expertise.

When set up and onboarding has been completed, you can easily customize the platform’s design to suit your preferences. You can sign in and out at your convenience to make necessary updates. Your employees will also need very little orientation to master the use of the platform. There are webinars and innovative learning videos to help them navigate the platform effortlessly.
From the SuitePeople Payroll dashboard, you have immediate access to essential payroll data and analytics. This intuitive dashboard also itemizes your expenses according to location, unit, or department. You’ll find easy-to-read charts and tables bearing relevant data on payment schedules, employee compensation, health insurance, and retirement benefits. And the most impressive feature of this software is that you do not have to sift through a myriad of irrelevant information to access it. NetSuite has ensured that you only get to view crucial indicators from the dashboard.

Furthermore, managers and audit experts have a more detailed dashboard that accesses vital indicators, relevant links, and other payroll information. They also get to have insight into employees’ net pay variances at a single glance. This information can further be used for prompt decision and memo creation purposes.
Since most of the payroll procedures on this platform are automated, it saves employees the stress of reconciling manual payroll processes with automated ones.

Customer Support

While you may not be able to access price-related information on NetSuite’s website until you request a quote, they boast comprehensive customer support.

Additional support includes:


Product demo, which you get to watch upon contacting the sales team.


NetSuite webinars that provide loads of interactive and informative sessions to help businesses advance their processes.

Social Media]

Social media platforms like Facebook, Instagram, Twitter, and a dedicated YouTube platform for detailed videos.

24/7 Help & Support
24/7 Help & Support
24/7 support via several different channels
Phone Support
Phone Support
Phone support that directly dials the NetSuite customer support
Live Online Chat
Live Online Chat
Live chat with a NetSuite support agent.
Send an email to use the live chat function to resolve any issues
Video Tutorials
Video Tutorials
Available to assist users navigate the software & its features
Provides insights and answers for business owners
Features & Functionality
General Features

Efficient Payroll Completion

Completing payroll operations manually can be unreasonable for medium to large businesses with more than 20 employees. Manually keeping up with each employee’s payroll, compliance and benefits can take a toll on your payroll personnel. Manual payroll completion can also incur the consequences of erroneous payment and compliance operations on your business.

NetSuite SuitePeople Payroll makes your entire payroll highly efficient and less costly. Since the platform is mainly automated and relatively easy to use, you’ll spend less time completing these processes while achieving error-free payroll outcomes.

Batch Payroll Processing

NetSuite SuitePeople Payroll is ideal for companies that run batch payroll processes. It automates the batch calculations of employee earnings, taxes, and the business’s contribution towards each employee’s benefits. You can also categorize and find your employees according to their locations, portfolios, and benefits. One impressive feature of this batch payroll processing is that you know how a payroll batch directly affects your financials as soon as it is completed.

Managers can also reverse or make changes to payroll information without the need to reenter previous data.

Premium Customer Support

NetSuite SuitePeople Payroll’s customer support team is licensed by APA, the American Payroll Association, and is always prompt to provide expert help to the software users. They also ensure that you never lag behind payroll-compliant laws and procedures during your use of the software.

Employee Self-Service

This platform makes it effortless for your employees to update their personal and tax-related information in real-time. The employee self-service feature of this platform gives employees access to know their colleagues within the organization for networking and collaboration. Employees also have access to their expense reports and up to five of their previous paychecks. They can also request time-offs and make changes to their bank details.

Flexible Payment Schedules and Options

On this platform, you have the liberty to choose the payment schedule that is best for your business. Invariably, you can decide to make your payments hourly, daily, weekly, bi-weekly, monthly, or annually. You can also make payments at times other than your initially proposed cycle.

The flexibility of this platform also allows you to include or exclude items like compensations, commissions, and work bonuses in paychecks.

Support for Multi-State Employees

If you have your employees based in different states, NetSuite SuitePeople ensures no additional strain on your payroll team due to geographical differences.

In addition to accessing each employee’s payroll, compliance, and work data in real-time, you can access a wide range of payment options for each state. You can pay your employees via direct bank deposits in more than ten banks. You can also pay them via checks, and the platform ensures that the checks can be printed locally – according to the jurisdiction prevalent in each client’s location.

Integrations and Add-Ons

Oracle NetSuite does not only cover your payroll needs. They run a host of other management tools with several application experts in a system known as SuiteCloud Connect. This system integrates with leading enterprise software systems to ensure the unification of your business processes.

And as you can guess, it means that you can easily streamline your entire workflow in one place via numerous integrations. From the SuitePeople Payroll, you can easily access your financial management, logistics, planning and budgeting, procurement, and product management platforms.

Consequently, you won’t need to import and export your business/employee data from one platform to another with this platform. The integrations ensure that relevant data is updated on each platform in real-time.

  • 401(k) Tracking
  • Benefits Management
  • Check Printing
  • Direct Deposit
  • Multi-Country
  • Multi-State
  • Payroll Outsourcing
  • Payroll Reporting
  • Self Service Portal
  • Tax Compliance
  • Vacation/Leave Tracking
  • W-2/1099 Preparation
  • Wage Garnishment
Attendance Tracking
  • Calendar Management
  • Employee Scheduling
  • FMLA Tracking
  • Overtime Calculation
  • Reporting/Analytics
  • Self Service Portal
  • Time Tracking
Supported Devices
  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
Pricing Model
  • Monthly Payment
  • One-Time Payment
  • Annual Subscription

If you are looking for a payroll platform that can handle your bulk payroll processes with minimal error, then NetSuite SuitePeople Payroll is an excellent place to start. Its intuitive interface and flexible features are there to ensure that you can rightly tailor its use to suit your business. This platform allows you to eliminate erroneous payroll, benefits, and tax calculations effortlessly. And although the pricing is not clearly stated, it will be worth your commitment because it would save you the costs that could be incurred by erroneous payroll completion.

Murad Jaffery
Author: Murad Jaffery
Murad Jaffery is a chartered accountant specializing in the field of accounting and finance. He has been writing on these areas for nearly a decade, and is also an accounting tutor. He holds master’s degrees in accountancy and English literature. Murad enjoys traveling and reading.

NetSuite User Reviews

Andrew M
11-50 employees
Used for: 1-2 years
13 Oct - 2021

Netsuite Payroll

The best feature of Netsuite is its ability to adapt most of our customized requests. We can create any report or save search immediately after the data is integrated into the software thanks to the uncomplicated way to do this.

Nicole B
51-200 employees
Used for: 1-2 years
13 Oct - 2021

great software

NetSuite is extremely customizable and allows us to purchase the service we want for our business. It is also wise we do not need to have any programming knowledge to modify, instead of employing an external implementation group or someone in the group to deal with a coding encounter. Also, we could automate several closed tasks, which might be impossible with intent.