NetSuite’s pricing isn’t transparent because there are various features and other variables that affect your price. That said, it offers three main plans that have their own core functionalities. No matter which plan you buy, you get access to a wide array of accounting and bookkeeping tools.
NetSuite offers 14-day free trials and free product tours to assist in your purchase decision as well.
Limited starts NetSuite’s core plans at $999 per month plus $99/user per month. In addition to all the accounting and bookkeeping features, Limited packs in customer service management, vendor management, marketing automation, and more. NetSuite designed this plan with businesses of 10 or fewer employees in mind.
If your business has between 11 and 1,000 employees, you can step up to Mid-Market for $2,499 per month plus $99/user per month. It comes with all of Limited’s features, but you can manage multiple legal entities within one account.
That means you can use NetSuite across multiple businesses if you have more than one.
Larger businesses — those with over 1,000 employees — can upgrade to Netsuite Enterprise. It’s the same as the Mid-Market plan but built to support even more NetSuite users.
NetSuite does its best to make its platform intuitive. It’s not the simplest out there, though, thanks to all the features available.
In fact, an entire industry of NetSuite consultants has sprung up to help businesses set up and navigate NetSuite.
Still, NetSuite has training and plenty of support resources to make things easier.
NetSuite offers numerous ways to receive product help. You can reach them by phone, live chat, email, or use some of the many available self-help resources.
Customer support availability differs between plans. All customers get 24/7 support for critical issues, but only those with higher-level plans can get support for non-critical issues 24/7.
Additional customer support:
Blog
NetSuite’s blog covers all sorts of topics, from general business stuff to NetSuite how-tos to use cases for the software and more.
Forums
Users can access the community forum to ask questions and learn tricks for using NetSuite.
Instead of creating a static GL you have to adapt your business to, NetSuite made it the other way around. You can customize the general ledger to fit your unique and ever-changing business needs. Thanks to mapping capabilities, you can make it so entering one transaction in one ledger updates everything appropriately in other ledgers.
NetSuite’s GL also cuts down on manual journal entry work by adding customer GL impact lines that flow through to other books. This reduces time spent on account recs, closes, and more.
NetSuite’s A/R solution automates and streamlines many aspects of the collections process, saving you time while improving your cash flows. It automatically posts transactions associated with orders to the correct accounts in your ledgers and even calculates the proper sales tax. Plus, you can offer customers self-service access to various pieces of order information.
You can create recurring invoices, too, in case you have regular clients/customers.
Tax compliance is a pain in one locality alone. When you’re doing business in multiple states and even countries, however, it becomes impossible to keep everything straight without the right software.
NetSuite fills this need quite nicely. It automates tax calculations for over 50 countries in all the correct currencies. It gets everything right, from supranational organizations like the EU down to foreign localities. You’ll save untold hours on working out your taxes and fixing errors, thanks to NetSuite.
Most small business software solutions don’t delve much into fixed assets. However, since NetSuite serves businesses of all sizes, it has a solid fixed asset management interface built-in.
In NetSuite, you can manage the entire lifecycle of each of your fixed assets. It supports all standard depreciation methods but also lets you customize your own if needed. Plus, you can integrate fixed assets with the general ledger to automatically post any depreciation or asset retirement transactions.
NetSuite has an entire suite of analytics features for all of its modules called SuiteAnalytics. However, let’s focus specifically on NetSuite’s financial reporting capabilities.
NetSuite offers tons of out-of-the-box reports, but of course, you can create your own as well. All reports are flexible, letting you customize them to see whatever types of transactions you’d like over whatever time period you prefer. You can tailor each report to various presentation formats depending on who needs to see them.
As you’d expect, NetSuite helps ensure all of these reports maintain compliance with all relevant accounting standards.
Beyond financial reporting, NetSuite also lets you see reports that give you operational and statistical views of your business.
NetSuite’s known for its strong offerings in accounting, supply chain, marketing, customer support, and more — as well as the ability to add these modules as needed to create a plan that’s right for your business.
In particular, NetSuite’s accounting and bookkeeping capabilities are immense. It’s packed in a wealth of features for every portion of your bookkeeping, from AR to fixed assets to reporting and more.
