Rain POS Review For 2025
Rain POS Plans & Pricing
Rain Comparison
Expert Review
Pros
Cons
Rain POS's Offerings
Although their website doesn’t offer any pricing information, it seems that Rain doesn’t charge any upfront fees. One source reports that Rain offers a monthly subscription model for $99 per month, per user (or terminal). It’s unclear whether Rain offers lower or higher-priced subscriptions and whether or not those come with additional features. Inquire with their sales team to get a quote and try the free demo.
POS Software
Rain is a multi-store POS solution. It allows an unlimited number of users as well as offers a variety of marketing tools. These are all included with the service, at no additional cost.
POS Hardware
If replacing your current POS, you may be able to use some of the existing hardware, however, you may be required to replace anything that’s incompatible with Rain. This could be an additional investment.
Customer Support
The Rain POS support team offers assistance Monday to Friday, from 7:00 AM to 6:00 PM Mountain Time (MT). Users can reach out by phone or email for troubleshooting. There is also a large database of FAQs and a community forum so that users can resolve problems on their own.
Additional Customer Support:
Community Forum
Rain offers a community forum where users can post about their experience and get tips from other business owners
Blog
The Rain POS team has a blog with posts focused on helping niche business owners improve their businesses
Features & Functionality
Best For
Tailored solutions for retail stores, coffee shops, nightclubs, quick service, bars, restaurants, and food trucks.
General Features
Unlimited Number of Users
It’s possible to add an unlimited number of users to the Rain POS. It doesn’t come with the initial package, it seems, but it’s good to know that the system supports this feature as an add-on.
Supports Text Message & Email Marketing
With the Rain POS, it’s easy to get to know customers on a deeper level. Owners can capture data with a CRM, and then communicate via text and email from within the system.
Secure Cloud Back-Ups
DSS and PCI security compliant, Rain POS knows how to handle data securely. This cloud-based POS backs up data so owners don’t have to worry about losing inventory or customer data.
Ability to Add Loyalty and Gift Cards
Specialty shops often have close relationships with their customers. That’s why the Rain POS offers loyalty and gift card add-ons. This system’s goal is to simplify life for business owners and connect them with customers.
Repair Tracking
Whether it’s SCUBA gear or a ukulele string replacement, Rain POS has an integrated service and repair tracking feature. From within the POS, staff can see where items are in the repair cycle.
Rain POS offers a variety of reporting options.
Dashboard
Hardware & Software
Hardware Requirements
Rain POS is compatible with Windows devices. The website notes that Mac and Android devices may experience limited functionality. Users likely cannot use specialized devices with Rain. Existing routes and barcode scanners should work fine, as well as other generic receipt printers and card readers. Rain does not provide hardware but can recommend preferred products if necessary.
Integrations & Add-Ons
The Rain POS integrates with QuickBooks, social media, and websites. Keep in mind that Rain comes with its own eCommerce site for owners to customize. For instance, users can integrate Rain with Instagram for easy marketing. Rain can also integrate with a platform like Reverb for listing items.
Pricing Options
Flexible pricing plans to meet different business needs.
Ease Of Use:
This POS is easy to set up and use because it’s so simple. Many users report that it doesn’t have enough robust features or an intuitive eCommerce interface. There are still frequent errors in the dashboard when uploading and updating information. However, it is a very straightforward POS that could be appropriate for specialty stores that don’t need a complicated system.
Verdict:
Rain is a basic POS system that is good for specialty businesses. With integrated marketing capabilities, owners can stay connected with customers via social media, text, and email. Rain can handle repair and service tracking too, so that employees can access repair data right at the POS.
It’s not the most intuitive interface on the market and many users find that Rain’s eCommerce offering is messy and buggy. It’s also highly reliant on Windows operating systems. However, Rain is focused on helping niche business owners. As a result, it could be a better choice than other retail or restaurant POS systems, depending on the needs of the business.
User Review
Write a Review- The data capture feature and automated elements such as email blasts is a plus.
- Lacks the ability to set up different price levels internally
- A few glitches here and there that don't seem to priority for the solution developers.
