About Splashtop

Category: Remote Desktop
Splashtop provides remote desktop solutions for individuals, teams, enterprises, and educational institutions. The company offers the best features, including remote printing, session recording, robust security, a multi-to-multi monitor, and even a lot more.

Company: Splashtop

Splashtop Inc. provides remote access and computer support software and services for enterprises, universities, research institutes, government agencies, small businesses, MSPs, IT departments, and individuals. With its cloud-based, secure, and easily managed remote access approach, Splashtop is increasingly replacing legacy approaches such as virtual private networks (VPNs), while earning a 93 Net Promoter Score (NPS), a measure of customer satisfaction. Worldwide, Splashtop products are used by more than 30 million users, including 85% of Fortune 500 companies.

In-Depth Analysis

0 Overall
Price 4.5
Ease Of Use 4.5
Features 5.0
Support 5.0

Pros

  • Unbeatable Price
  • Robust security
  • Remote print and reboot
  • Sessions recording

Cons

  • Email notifications need more customization
  • Whiteboard feature is available only on Android or iPad

Splashtop Comparisons

VS
VS
VS
Plans & Pricing

Splashtop is available for individuals, teams, and large companies. Therefore, the price plans are also different for each category. We will shed a light on the price plan for all categories.

Business Access Solo
$8.25
/mo/user
Business Access Pro
$8.25
/mo/user
Billed Annually
Business Access Pro Volume Licenses
$6.19
/mo/user
SOS
$17
/mo
Remote Support for MSPs
$47
/mo
Education
$29.99
/yr/teacher
Billed Annually
Enterprise
Custom

Business Access Solo

This plan starts at $8.25 per month per user. An individual user can access only 2 computers. Only annual billing of $60 is allowed. Monthly billing is not available.

Business Access Pro

Business Access Pro starts at $8.25 per month per user. Billed annually at $99USD. There are no monthly payments.

Business Access Pro Volume Licenses

This plan begins with $6.19/month/user. Below are the details of discounts on annual payment:

  • 4-9 users: save 20% – US$6.60/month/user
  • 10+ users: save 25% – US$6.19/month/user

Splashtop Remote Support for MSPs

Splashtop Remote Support is the best for unattended remote access at any time. Your monthly subscription starts at $47 per month. You can bill monthly for 25 computers. If you pay annually, you would save 15%. The annual bill will be $479 for 25 computers.

Splashtop SOS

Splashtop SOS includes four price plans that are described below.

SOS

SOS plan starts at $17/month. Billed at$199/concurrent technician/year.

SOS+

Monthly billing starts at $19/month. Billed at $219/concurrent technician/year.

SOS Unlimited

Pay $34 monthly and annually a $399/concurrent technician/year.

Splashtop Enterprise

This plan incorporates SSO/SAML integration, unattended access for android, and features for remote management. You need to contact the company for this price plan

Splashtop Education

Splashtop Education software solution offers three price plans:

Mirroring360 PRO

With this plan, you can mirror device screens to your computer and share Windows PC screen through a web link with up to 40 student’s devices. You will pay $29.99/teacher/year.

Classroom Cloud

This plan starts at $29.99/teacher/year for up to 3 students’ devices. For up to 40 students’ devices, you will pay $99.99/teacher/year.

Ease of Use

Splashtop can easily be deployed by creating your own deployment streamer. This streamer automatically binds to your account. This software provides you a well-organized interface with access to many features. If you are a teacher, IT professional, and telecommuters, then Splashtop would be the best fit for you.

Splashtop Enterprise offers a Single-Sign-On (SSO) feature that provides enhanced security and ease of use. With logging, this tool automatically logs chats, file transfers, and sessions for self-auditing. You can also schedule remote access to control on-site Mac and Windows computers from any device.

Customer Support

Splashtop customer service is outstanding. You can select your product and the customer care team provides answers to your questions. You can also open a support ticket. For more details, read up on the following sections.

Additional customer support:

Blog

The resources sections on the website offer blogs, case studies, demo videos, events, and webinars.

24/7 Help & Support
24/7 Help & Support
The company provides 24/7 help & support.
Phone Support
Phone Support
Phone support is available.
Live Online Chat
Live Online Chat
There is a live chat
Email
Email
Email sales@splashtop.com for additional support.
Video Tutorials
Video Tutorials
There are a number of videos available on YouTube.
FAQ
FAQ
The FAQ covers basic and advanced software-related issues.
Features & Functionality
General Features

Splashtop offers the best features and functionalities to cater to your business needs. Look at the following sections to know about this product’s remarkable features.

Robust Security (Splashtop Business Access)

Splashtop offers robust security through 256-bit AES encryption, TLS, multiple second-level password options, Two-Factor Authentication (2FA), and device authentication.

Regulatory Compliance (Splashtop Business Access)

Splashtop Remote Support and Remote Access solutions comply with industry standards and government regulations, including HIPAA, CCPA, GDPR, and SOC 2.

Multi-to-Multi Monitor (Splashtop Business Access Pro)

This feature allows you to view multiple screens from your multi-monitor systems at the same time, including multi-to-multi and multi-to-one.

Share My Desktop (Splashtop SOS)

You can share a Windows desktop in view-only mode. This can be done through a simple web link that is compatible with any web browser. You don’t need to download any plug-in or app.  

Features
  • Analytics/Reporting
  • Device Enrollment
  • Device Management
  • File Sharing
  • Image Editor
  • Remote Wipe
  • Screen Capture
  • Screen Record
  • Scrolling Capture
  • Text Extraction
  • Video Capture
Administration

Integration with PSA (Splashtop SOS)

Splashtop SOS program allows you to integrate with leading PSA ticketing and ITSM solutions, including Jira, Spiceworks Help Desk, Zendesk, Freshdesk, ServiceNow, Autotask PSA, and Freshservice.

Session Recording (Splashtop Business Access Pro)

You can record remote access sessions.

Remote Print (Splashtop Business Access)

You can instantly print a file from your remote computer to your local computer.

Unattended Access (Splashtop Business Access)

Splashtop provides unattended access to your Windows, Linux, Mac, Android, iOS, and Chromebook.

Features
  • Diagnostics
  • File Sharing
  • Integrations
  • Remote Printing
  • Remote Reboot
  • Session Recording
  • Session Transfer
  • Unattended Access
  • Usage Information
Platform
Features
  • Applications Management
  • Cross-Platform Access
  • Mobile Device Access
  • Remote Device Control
Communication
Features
  • Screen Annotations
  • Text Chat
  • Video Conference Call
  • VoIP
Software Types
Features
  • Browser Application
  • Cloud-Based
  • Desktop Application
  • Mobile
Verdict

Splashtop provides customers the most reliable remote access infrastructure and responsible technical support. Splashtop Business Access offers high performance, file transfer, user management, robust security, remote wake, multi-to-multi monitor, remote print, and group view. Splashtop Business Access Pro provides you with remote reboot, session recording, and two users into one computer. The company also offers unattended access remote support and remote access for MSPs. Therefore, Splashtop can be your first and best bet.

Fakhar Imam
Author: Fakhar Imam
Fakhar Imam is a Cybersecurity and Academic Writer with a higher education degree in the Master of Sciences in Information Technology (MSc-IT). He is also experienced with writing VPN reviews, blogs, and articles. Moreover, he has written dissertations, whitepapers, e-books, and a lot more about cybersecurity and IT. Fakhar believes in providing a masterpiece of work on time.
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