About Square
Expert Review
Pros
Cons
Plans And Pricing:
Square Payroll offers two simple options for paying your employees and contractors.
For $35 per month plus $5 per employee paid, you can manage payroll for both employees and contractors. Alternatively, you can pay contractors only for $5 per month per person paid.
Square Payroll also integrates with other Square products at varying prices.
Customer Support
Square customer support is available Monday through Friday, 6 AM to 6 PM PT. There is also a limited onscreen chatbot and contact form on the website.
Chatbot
The Square chatbot is helpful but limited to general platform questions.
Email Support
While there is no email support available, I was able to send an inquiry regarding multistate payments through a contact submission form. I received a reply within 6 hours but it was a generic response.
Live Phone Conversation
My phone consultation with the Square support team was pleasant and helpful. My call was answered on the 5th ring with no holding time.
Online Resources
The website has a Resources page with searchable support topics, COVID-19 information, and Company Blog.
Square also has a dedicated YouTube Channel.
Overall Experience
My overall experience with their support was positive though limited to business hours. The Square staff was helpful and didn’t attempt upsells during any contact.
Features & Functionality
Payroll Features
Square Payroll includes automatic quarterly and annual tax filings, timecard, tips, and commissions integration, and flat pricing for payroll services and live support.
Mobile App
The Square Payroll app lets employers manage and process payroll away from their computers. The Square Payroll app is currently available on iPhones and Android devices. Employees and contractors can download the Square Team app to manage their personal payroll accounts.
Square Integrations
With Square Payroll, you can add other tools from the Square family for seamless integration with Square POS, Team Management, and more. It also integrates with 3rd party tools.
Automation Features
HR Features
Square offers benefits for teams of any size, including healthcare and retirement benefits that automatically sync with your payroll. There is also a pay-as-you-go workers’ compensation insurance that automatically syncs with your payroll.
Click the video for a tour of Square Payroll’s main features:
Tax Features
Integrations
Ease Of Use:
The Square Payroll page is easy to navigate and has embedded explainer videos throughout.
Sign-Up
The sign-up process is simple at takes less than 10 minutes. The following business information is required to create an account:
●Business Tax ID/EIN – This will be verified by Square
●Business Banking Information – This will be verified by Square
●Business Mailing Address
To run Payroll, employee/contractor address, SSN, and banking information is also needed. *Only address and SSN are needed if payment will be via paper check.
Click the video for a quick tour of the dashboard and sign-up process:
Run Payroll
In this video, we take a closer look at the payroll run process:
Verdict:
Square Payroll is an excellent choice for small businesses looking for an affordable payroll solution.
It has a straightforward pricing model, allows free migration from other platforms, and easily integrates with both internal and 3rd party apps depending on your business needs.
Click the video to see my closing thoughts:
User Review
Write a Review- -Easy to use.
- - iOS & Android apps
- Not so robust customer service. Better history options can be added
- The one thing that I found problematic was that it is not easy to understand at first,and can be confusing to use at first
- It is alittle pricey for my liking
