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About Square

Category: Payroll Services
Square Payroll is an online payroll service that makes managing payroll easy, secure, and timely. With just a few clicks, you can process employees’ wages, manage taxes, and pay benefits. Square Payroll simply works with your current bank account to transfer payments to your employees securely. You can even store employee documents, like forms W-2s, to help keep everything organized. With easy-to-understand charts and reports, you'll be able to clearly track employee wages and benefits.
Company:Square

Square Comparison

Pay Employees & Contractors
$35
/mo
+$5/mo/employee
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Contractors & Employees
$5
/mo /employee
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Expert Review

0.0
Price
4.5
Ease Of Use
5.0
Features
5.0
Support
4.5

Pros

v-pro
Free migration from former software
v-pro
No base fee for contractor-only plan
v-pro
Integrates with Square products and third-party apps

Cons

x-con
No Free Trial

Plans And Pricing:

Square Payroll offers two simple options for paying your employees and contractors.

For $35 per month plus $5 per employee paid, you can manage payroll for both employees and contractors. Alternatively, you can pay contractors only for $5 per month per person paid.

Square Payroll also integrates with other Square products at varying prices.

Customer Support

Square customer support is available Monday through Friday, 6 AM to 6 PM PT. There is also a limited onscreen chatbot and contact form on the website.

Chatbot

The Square chatbot is helpful but limited to general platform questions.

Square Chatbot

Email Support

While there is no email support available, I was able to send an inquiry regarding multistate payments through a contact submission form. I received a reply within 6 hours but it was a generic response.

Square Email Reply

Live Phone Conversation

My phone consultation with the Square support team was pleasant and helpful. My call was answered on the 5th ring with no holding time.

Online Resources

The website has a Resources page with searchable support topics, COVID-19 information, and Company Blog.

Square also has a dedicated YouTube Channel.

Square YouTube

Overall Experience

My overall experience with their support was positive though limited to business hours. The Square staff was helpful and didn’t attempt upsells during any contact.

Features & Functionality

Payroll Features

Square Payroll includes automatic quarterly and annual tax filings, timecard, tips, and commissions integration, and flat pricing for payroll services and live support.

Mobile App

The Square Payroll app lets employers manage and process payroll away from their computers. The Square Payroll app is currently available on iPhones and Android devices. Employees and contractors can download the Square Team app to manage their personal payroll accounts.

Square Integrations

With Square Payroll, you can add other tools from the Square family for seamless integration with Square POS, Team Management, and more. It also integrates with 3rd party tools.

v-pro
401k Tracking
v-pro
FMLA Tracking
v-pro
Generation of pay stubs and reports
x-con
Multi-Country
v-pro
Multi-State
v-pro
API / Integration Capabilities
v-pro
Mobile App For Employees

Automation Features

v-pro
Calculate and pay employee salaries
v-pro
Compliance with state and federal tax laws
v-pro
Direct Deposit for Employee Paychecks
v-pro
Tracking of employee hours and overtime
v-pro
Update real-time employee information

HR Features

Square offers benefits for teams of any size, including healthcare and retirement benefits that automatically sync with your payroll. There is also a pay-as-you-go workers’ compensation insurance that automatically syncs with your payroll.

Click the video for a tour of Square Payroll’s main features:

v-pro
Employee Attendance Tracking
v-pro
Employee self-service update anytime
v-pro
Vacation/Sick Leave Tracking
v-pro
Benefits Management
v-pro
Employee profile management
v-pro
Organizational Chart

Tax Features

v-pro
Automatic Tax Payment
v-pro
Form 1099-MISC
v-pro
Form 1095-B
v-pro
Form 1094-B
v-pro
Form 1095-C
v-pro
Form 1094-C
v-pro
Form 940 (Annual federal taxes)
v-pro
Form 941 (Quarterly federal taxes)
v-pro
Form 944 (Annual federal taxes)
v-pro
Form 945 (Non-Payroll Payments-e.g. Pension & Annuities)
v-pro
Form W-2 ( Tax filing included)
v-pro
Form W-3
v-pro
Form W-4
v-pro
Tax Compliance

Integrations

v-pro
Time and Attendance Tracking
v-pro
HR & Benefits Systems
v-pro
Accounting Software
v-pro
Direct Deposit
v-pro
Tax filing and compliance

Ease Of Use:

The Square Payroll page is easy to navigate and has embedded explainer videos throughout.

Sign-Up

The sign-up process is simple at takes less than 10 minutes. The following business information is required to create an account:

●Business Tax ID/EIN – This will be verified by Square
●Business Banking Information – This will be verified by Square
●Business Mailing Address

To run Payroll, employee/contractor address, SSN, and banking information is also needed. *Only address and SSN are needed if payment will be via paper check.

Click the video for a quick tour of the dashboard and sign-up process:

Run Payroll

In this video, we take a closer look at the payroll run process:

Verdict:

Square Payroll is an excellent choice for small businesses looking for an affordable payroll solution.

It has a straightforward pricing model, allows free migration from other platforms, and easily integrates with both internal and 3rd party apps depending on your business needs.

Click the video to see my closing thoughts:

User Review

0.0
5
1 Users
(1)
4
3 Users
(3)
3
1 Users
(1)
2
0 Users
(0)
1
0 Users
(0)
Write a review
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iconWrite a Review
5 Reviews
11-50 employees
Used for: Less than 6 months
05 Apr - 2021
Easy enough
Covers all bases of the payroll aspect and does the job. We recently switched, so still need to get used to the software and if it can benefit us
Like:
  • -Easy to use.
  • - iOS & Android apps
Dislike:
  • Not so robust customer service. Better history options can be added
1001+ employees
Used for: 1-2 years
05 Mar - 2021
Good Payroll
Overall, I enjoyed my use of Square but our company grew dramatically and it didn't fit our requirements anymore but overall a great product for beginners and getting started with handling your payroll processes
11-50 employees
Used for: 1-2 years
15 Feb - 2021
It makes my job look too easy
Square payroll is an all-in-one payroll solution that's easy to use, so you don't have to worry about sending receipts, 1099 statements, quarterly reports, or new hire reports.
Dislike:
  • The one thing that I found problematic was that it is not easy to understand at first,and can be confusing to use at first
11-50 employees
Used for: 6-12 months
13 Feb - 2021
Easy Payroll
Square made it easy for me to see how much I made and received my paycheck really quickly. It is equipped with great features and really am appreciating the simplicity of the software
Dislike:
  • It is alittle pricey for my liking
51-200 employees
Used for: 6-12 months
25 Jan - 2021
Simplicity at its finest!
Square Payroll quite literally takes most of the labor and difficulty out of running Payroll. If you are like me and work in administration or HR then this is the right software for you without the tedious entries and way more control of your payroll proc
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