Zenefits Review 2025

Category: HR
Zenefits provides a comprehensive set of HR solutions for small and medium-sized businesses. It aims to level the playing field for smaller businesses in the US market. It achieves this by providing intuitive and innovative HR software and services.
Company:TriNet

Zenefits HR Plans & Pricing

Essentials
$8
/mo /user
Paid Annually
Growth
$14
/mo /user
Paid Annually
Zen
$21
/mo /user
Paid Annually

Zenefits Comparison

Expert Review

4.0
Price
4.5
Ease Of Use
4.0
Features
4.0
Support
3.5

Pros

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All-in-one software
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Cost-effective pricing plans
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Built-in compliance

Cons

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No 24/7 customer support

Zenefits HR's Offerings

Zenefits has three main plans available. Each will have its own set of features and the pricing plans will also differ. You can also get your hands on a two-week free demo. Here is a look at those plans that are available for you to choose from:

Customer Support

Zenefits has a number of different teams you can contact in order to address any questions or concerns that you might have. The sales team will be able to advise you on what plan will be the optimal fit for your business. The general support team will be on hand for customers who want to ask a question about some aspect of their HR software. It also has a press and partners department for relevant requests.

Zenefits also has an office in North Carolina, Arizona, and California. If you want to reach the support team, there is a live chat function available on the website. This is in addition to email and phone support. The knowledge center is filled with useful articles that can help answer a lot of common questions. Generally, the customer care team will be reachable between 7am and 4pm PST.

Features & Functionality

General Features

The Zenefits HR offering has a lot of different features and functions that attract people to the offering. These allow users to have an efficient and effective system, suiting the needs of their business. Here is a look at some of the core features on offer:

All-in-one

The Zenefits HR software allows you to bring all aspects of the HR process under one umbrella. The entire process from start to finish will be easily accessible. This goes for finding and hiring new employees, implementing onboarding, as well as regular monitoring and interacting with workers. With the vast range of integrations, there is seamless automation and congruency across the board with your HR department.

Built-In Compliance

One of the biggest headaches that can cause business owners is staying up to date with the latest compliance standards. Rules and regulations can change on a regular basis and it can be sometimes hard to keep track of these alterations. The Zenefits offering has built-in compliance. This means that your HR systems will be automatically changed in accordance with regulatory changes. You also have access to HR advisors if you need advice.

Advanced Features

Depending on what Zenefits plan you go for, there are a lot of different advanced features that will be available to you. These can help you see boosts in productivity and potentially bigger profits. The ability to automate your HR processes can save you a lot of time, energy, and money. Utilizing advanced features means that you can focus on whatever aspect of the HR process that you need to improve in a clear and focused manner.

Integrations & Add-Ons

if paid annually offers a wide range of integrations and add-ons to its client base. You can get a full year of free payroll when you buy the Zen or Growth package if paid annually. You can also get access to advisory services from the team of payroll and HR experts if paid annually for $8 per month per employee. There is also the ability to use your own benefits broker to manage all benefits, which will cost $5 monthly per employee.

In terms of integrations, Zenefits has a long list of different options. This covers everything from productivity apps, time tracking, applicant tracking systems, accounting employee engagement, and performance management integrations. Some of the most popular integrations include Salesforce, Slack, Hive, and Zapier.

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360 Degree Feedback
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Applicant Tracking
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Benefits Management
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Compensation Management
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Employee Database
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Employee Profiles
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Onboarding
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Payroll Management
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Performance Management
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Recruitment Management
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Self Service Portal
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Time & Attendance Management
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Time Off Management

Attendance Tracking

Monitor and manage employee attendance accurately.

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Calendar Management
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Employee Scheduling
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FMLA Tracking
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Overtime Calculation
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Reporting/Analytics
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Self Service Portal
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Time Tracking

Applicant Tracking

Track and manage applicants efficiently during hiring.

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Assessments
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Background Screening
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Candidate Tracking
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Interview Scheduling
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Job Posting
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Onboarding
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Resume Search
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Self Service Portal
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Workflow Management

Taxes

Simplify payroll and tax management for employees.

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Auto Tax Payment
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Tax Calculation
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Tax Filing

Training

Provide engaging and effective training solutions.

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In-Person
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Live Online
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Webinars
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Documentation

Pricing Model

Flexible pricing options to suit diverse HR needs.

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Monthly Payment
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One-Time Payment
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Annual Subscription

Deployment

Implement HR tools across various environments with ease.

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Android
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Mac
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Chromebook
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Cloud, SaaS, Web-Based
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Ipad
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iPhone
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Linux
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On-Premise - Linux
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On-Premise - Windows
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Windows

Ease Of Use:

Zenefits has an all-in-one software offering for its HR clients. This covers all aspects of the HR experience, so you will not have to worry about navigating between different types of software. The integrations are also seamless. All of the pricing plans allow you to access the Zenefits app, which can be used on all major mobile phone operating systems. As soon as you see the dashboard of the Zenefits software, you will see that it is intuitive to use and all forms of clutter are eliminated.

Verdict:

Zenefits is an offering that has a focus predominantly on HR. This is different from many competitors that try to stretch themselves across a large range of different business solutions. There are only a handful of account options, which simplifies the process. You still have a few add-ons that can prove to be useful. The all-in-one software is very simple to use, not requiring much training at all to get up and running. All in all, Zenefits is a good choice for a lot of small and medium-sized businesses that are looking for a low-cost, simple, but effective solution for their HR needs.

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