About Zenefits

Category: Payroll Services
Zenefits is a comprehensive HR, payroll, and benefits solution known for its extensive list of features and solid pricing. Payroll is a paid add-on, but it’s relatively inexpensive, making Zenefits an excellent platform for small to mid-sized businesses.

Company: TriNet

TriNet offers HR solutions tailored to the needs of small and medium-sized businesses (SMBs). With TriNet, SMBs can benefit from human capital expertise, benefits, risk mitigation, compliance, payroll, and real-time technology. With TriNet, SMBs can focus on what matters most-growing their businesses.

In-Depth Analysis

0 Overall
Price 4.0
Ease Of Use 4.5
Features 5.0
Support 4.5


  • Free trial for 14 days
  • Great reporting capabilities
  • Automatic tax compliance
  • Many types of integrations


  • Payroll is an add-on for the Zenefits platform
  • Not all tasks viable through a mobile app

Zenefits Comparisons

Plans & Pricing

You have a choice of a number of different Zenefits HR plans. These all tend to be well-priced and mainly tailored towards smaller businesses. Each plan has a lot of features, which makes the prices even better. As you can only get access to the payroll side of things as an add-on from your main Zenefits account, this is something you also have to factor into your decision-making.

Zenefits payroll will cost you $6 each month per employee, with a five-employee minimum. There is a 14-day free trial available if you want to test out the offering before committing to it. You could alternatively avail of an offer whereby you have a small number of employees and you buy an annual HR plan, you will get payroll added on for free for 12 months. Here are the main Zenefits HR plans:

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14-day FREE trial
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14-day FREE trial
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14-day FREE trial
14-day FREE trial


The beginner plan for Zenefits will cost you $8 monthly per worker (when paid annually). All of the main HR features are offered, such as onboarding, recording employee info, charts, management of documents, and reporting. There will also be scheduling and time management tools on offer.


This plan will get $14 per employee each month and it is the most used plan at Zenefits. You get all of the features from the Essentials plan, as well as different types of features for compensation management. You also get access to performance management tools such as one-on-one meetings and performance reviews.


This plan will cost you $21 each month per worker and offers a number of features that boost employee engagement. This includes the likes of well-being assessments, surveys, and an announcements hub.


The Enterprise plan will be an ideal fit for big businesses that need a more customized approach when it comes to HR. They can request a quote from Zenefits.

Ease of Use

The overall Zenefits offering seems to be nicely designed, with the interface being easy to use. There is a lot of functionality across the board and a straightforward navigation system in place. If this is the first time you have used such a platform, there may be a bit of a learning curve. However, there are plenty of support resources to help you get up to speed.

Customer Support

You can contact the Zenefits support agents in a few different ways. This includes live chat, email, or phone. There is also a range of social media accounts that Zenefits agents will be active on.

Phone Support
Phone Support
Support team available on weekdays between 6am-5pm PST.
Live Online Chat
Live Online Chat
Available 24/7 for all customers for instant communication.
Email address availabfor on-site.
There is a collection of FAQs on Zenefits’s website
Features & Functionality
General Features

As well as the general features that you will come across with most payroll specialists, Zenefits also offers a range of other interesting features:

Automatic payroll taxes

One of the biggest headaches for business owners is tax compliance. There can be very complicated rules in place when you have numerous employees. Failure to be compliant can lead to penalties and fines. With Zenefits payroll, you will no longer have to worry about these issues thanks to the calculations that are done automatically, along with the filing of relevant taxes. This covers local, state, and federal taxation.

Access forever to your account

One of the issues for employees and businesses is that when a person leaves a company, they will later look to get access to certain tax documents. Thankfully, Zenefits offers workers lifetime access, which means that they will always be able to access important information, even if they are no longer working for the same employer.

Support for garnishment

One of the complexities that can be a part of payroll is garnishments of wages. Zenefits allows you to bypass a lot of related issues as it will calculate everything automatically for you. Any amounts that need to be set aside for these garnishments will also be done automatically.

Extensive analytics and reporting

As payroll can be a heft cost for many different businesses, it is important that you can get access to valuable reports in order to analyze this business segment. You can get countless useful reports through your Zenefits account.

  • 401(k) Tracking
  • Benefits Management
  • Check Printing
  • Direct Deposit
  • Multi-Country
  • Multi-State
  • Payroll Outsourcing
  • Payroll Reporting
  • Self Service Portal
  • Tax Compliance
  • Vacation/Leave Tracking
  • W-2/1099 Preparation
  • Wage Garnishment
Attendance Tracking
  • Calendar Management
  • Employee Scheduling
  • FMLA Tracking
  • Overtime Calculation
  • Reporting/Analytics
  • Self Service Portal
  • Time Tracking
Supported Devices
  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
Pricing Model
  • Monthly Payment
  • One-Time Payment
  • Annual Subscription

Zenefits manages to deliver on a wide range of key small business functions, including HR, payroll, and benefits all in a single location. This means that you can have a lot of key functions kept under the same system. While the payroll aspect is an add-on, it ticks most boxes and you can get this service for free for the first year. This offering is a good fit for those small businesses that have at least five employees.

Andrew O'Malley
Author: Andrew O'Malley
Andrew is a freelance writer who has been crafting valuable pieces of content relating to personal finance for more than five years. Previously, he studied Economics and Finance at university and he has professional qualifications relating to financial advice.

Zenefits User Reviews

Hunter R
Business Supplies and Equipment, 11-50 employees
Used for: Less than 6 months
24 Jan - 2021

Easy to use, great for beginners

For benefits, payroll, and time-off management, it is easy to manage everything in one place.

Jennifer B
Events Services, 11-50 employees
Used for: 6-12 months
18 Feb - 2021

High standard payroll software

This is an excellent solution for any employee because of the level of integration and ease of use on the user end. The day-to-day HR needs of our employees are met with a stress-free onboarding process, and an easy-to-manage portal. Prior to using Ze

Cole S
Warehousing, 11-50 employees
Used for: 1-2 years
17 Feb - 2021

Quick implementation!

With Zenefits, you can execute Employee Operations, Benefits management, and Compliance work with ease Overall it is a great platform!!


Payroll integration with outside providers

Joshua R
02-10 employees
Used for: 1-2 years
28 Mar - 2021

We love Zenefits!

we found it was the easiest payroll software to use & implement. I recommend Zenefits to anyone!


slow response on support requests

Jacob B
Food & Beverages, 51-200 employees
Used for: 1-2 years
27 Feb - 2021

A simple software!

Employee onboarding is easy with Zenefits, there is a beautiful user interface, and payroll is straightforward. We have added benefit administration services during the years, and the process is fairly straightforward.


-reporting features
-tax filing