Web.com Review 2025

Category: Hosting
Web.com is an old player in the website hosting space that has evolved over the years by adding additional services for small and medium businesses. It’s worth checking out if you don’t have advanced needs.

Web.com Hosting Plans & Pricing

Basic
$2.95
/mo
open-button
Plus
$4.95
/mo
open-button
Premium
$6.95
/mo
open-button

Web.com Comparison

Expert Review

3.8
Price
3.5
Ease Of Use
4.0
Features
3.5
Support
4.0

Pros

v-pro
Provides a free year of domain registration
v-pro
Additional services from professionals
v-pro
Free marketing consultation
v-pro
High quality and responsive customer support

Cons

x-con
The price balloons after the first payment term
x-con
Difficult to use hosting interface

Web.com Hosting's Offerings

Web.com offers three core hosting plans. Each one builds on the last by offering more advanced features and upping the usage limits. Each plan has a starting price and a separate renewal price.

Customer Support

Customer support is available via multiple channels. It has phone support, live chat, video tutorials, and knowledgebase articles. From one of these channels, you will likely get answers. Unfortunately, the knowledgebase provides poor walkthroughs so it’s often necessary to reach out to a live support rep.

Additional customer support:

Features & Functionality

General Features

Web.com has the standard features you’d expect from a web hosting service like high availability, FTP accounts, and easy installation of common hosting scripts. It also has additional features to power your online brand.

Professional services

It has a cadre of services that customers can take advantage of to make the most of their hosting. These include design, hosting setup, SEO, and additional optimization add-ons. These services can be mixed and matched depending on the needs of the customer and support is available throughout the entire process.

Email inboxes

Instead of struggling to find a way to set up the hosting records for an email account using another service and troubleshooting any errors on your own, Web.com takes care of it in-house. Simply choose the address attached to your domain, publish it, and start receiving emails immediately. The largest plan supports up to 1,000 email inboxes.

Website builder

It has a simple drag-and-drop website builder with multiple professional-quality templates. This will allow you to make a good-looking website without prior technical experience. It also supports payment collection via credit cards and PayPal and adding up to 500 products to an eCommerce storefront.

Reliability

Web.com doesn’t have an uptime guarantee but real-world usage reports peg it at 99.9% uptime. It has multiple data centers in different places around the world so if one goes down, the other ones will share the load and you likely won’t notice any downtime during that process. The service has been hardened against traditional DDoS attacks so large spikes in traffic shouldn’t be much of an issue for a site hosted on Web.com

Control panel

Web.com has two control panels for hosting customers. The first is a total account management interface called WHM. This is where you edit account settings, add more hosting, control the website, edit certain settings, etc. It also gives you access to cPanel. CPanel allows you to do many of the same things but also makes it a bit easier to install common scripts like WordPress. Depending on your level of experience, both of them can be complicated but there are many tutorials to help you get acquainted with them.

v-pro
Website Builder
v-pro
Shared Hosting
v-pro
Cloud hosting
v-pro
Reseller Hosting
v-pro
Dedicated Hosting
v-pro
VPS Hosting
v-pro
WordPress Hosting
v-pro
Linux Servers
v-pro
Windows servers
v-pro
Unmetered SSD storage
v-pro
Unlimited Transfers
v-pro
Email Access
v-pro
Control Panel
v-pro
Free SSL Certificate
x-con
Free Backups
v-pro
1-Click App Installs
v-pro
Free Domain Registration
v-pro
PCI Compliance
v-pro
GIT
v-pro
SSH Access
x-con
Site Statistics
x-con
Log Files

Advanced Features

Premium features for secure and optimized hosting.

v-pro
File Manager
v-pro
Custom Cron Jobs
v-pro
Raw Access Logs
v-pro
Script Library
v-pro
Customizable Error Pages

Email

Integrated email solutions for seamless communication.

v-pro
Autoresponder
x-con
Cron Jobs
v-pro
Spam Filters
x-con
Unlimited Mailboxes

Access

Easily manage access and permissions across your site.

v-pro
Hypertext Access
x-con
Unlimited FTP Accounts
v-pro
Anonymous FTP

Marketing Tools

Promote your site effectively with integrated tools.

x-con
Advertising credits
v-pro
Mailing lists
v-pro
Search engine Submission

Ease Of Use:

Web.com isn’t the easiest hosting platform to use. Yes, it’s easy to sign up and perform simple tasks but both WHM and cPanel are complex web hosting interfaces. This is because the average hosting has many options. For example, you’re able to install SSL certificates, create email boxes, manage DNS, and much more. Each additional feature brings more complexity. With that being said, many of the tools aren’t relevant to the majority of users after they’ve installed their website builder of choice the necessary ones can be learned in a short amount of time.

Verdict:

Web.com is an old player in the website hosting space that has evolved into a platform that has multiple tools for small and medium businesses. It offers a website builder, domain registration, SSL certificates, and much more. It attempts to provide simplicity for the majority of users and accomplishes that to an extent with its website builder. The web hosting interface itself is can be difficult to use for beginners.

The pricing plans are inexpensive for the first term then often double afterward. On a positive note, Web.com offers a large number of email accounts, unlimited data transfer, and hundreds of GB of storage on every plan. If you’re looking for a basic web hosting solution that has solid uptime then Web.com may be worth looking into.

User Review

4.2
5
2 Users
(2)
4
2 Users
(2)
3
1 Users
(1)
2
0 Users
(0)
1
0 Users
(0)
Write a review
Leave a review, help others get it right the first time.
logoWrite a Review
5 Reviews
1-10 employees
Used for: 6-12 months
01 Sep - 2022
Affordable, easy to use and simple
We use web.com for our medium sized clients with limited budgets.
Like:
  • It is easy to use and navigate within the system
Dislike:
  • Not so robust and flexible, however very professional.
51-200 employees
Used for: 1-2 years
01 May - 2021
Great for ecommerce!
I ended up settling on web.com because of its great ecommerce capabilities. It has lived up it to its promises and more. Very pleased so far!
Like:
  • 1. do-it-yourself website builder 2. One-click installer for some of the most popular tools 3. Used the Essential Plan which is a very good deal in my opinion
Dislike:
  • My only major complaint throughout using web.com so far is that the price goes up considerably after the first payment.
11-50 employees
Used for: 6-12 months
25 Apr - 2021
Web Host Review Web.com
I was able to use web.com and transfer my domain with such ease. My site has never looked better!
Like:
  • Very affordable, especially that first year.
Dislike:
  • somewhat confusing billing period.
1-10 employees
Used for: 6-12 months
12 Apr - 2021
You can count on web.com!
Overall, good selection of themes and templates for website design. Uptime is exceptional as well!
Like:
  • Amazing customer support team that helped me with every inquiry.
1-10 employees
Used for: 2+ years
05 Feb - 2021
Web.com Hosting
I thoroughly like using web.com for all my hosting needs. The pricing and management systems seem to be the only downfalls
Dislike:
  • Domain renewal can be expensive