Web.com has the standard features you’d expect from a web hosting service like high availability, FTP accounts, and easy installation of common hosting scripts. It also has additional features to power your online brand.
It has a cadre of services that customers can take advantage of to make the most of their hosting. These include design, hosting setup, SEO, and additional optimization add-ons. These services can be mixed and matched depending on the needs of the customer and support is available throughout the entire process.
Instead of struggling to find a way to set up the hosting records for an email account using another service and troubleshooting any errors on your own, Web.com takes care of it in-house. Simply choose the address attached to your domain, publish it, and start receiving emails immediately. The largest plan supports up to 1,000 email inboxes.
It has a simple drag-and-drop website builder with multiple professional-quality templates. This will allow you to make a good-looking website without prior technical experience. It also supports payment collection via credit cards and PayPal and adding up to 500 products to an eCommerce storefront.
Web.com doesn’t have an uptime guarantee but real-world usage reports peg it at 99.9% uptime. It has multiple data centers in different places around the world so if one goes down, the other ones will share the load and you likely won’t notice any downtime during that process. The service has been hardened against traditional DDoS attacks so large spikes in traffic shouldn’t be much of an issue for a site hosted on Web.com
Web.com has two control panels for hosting customers. The first is a total account management interface called WHM. This is where you edit account settings, add more hosting, control the website, edit certain settings, etc. It also gives you access to cPanel. CPanel allows you to do many of the same things but also makes it a bit easier to install common scripts like WordPress. Depending on your level of experience, both of them can be complicated but there are many tutorials to help you get acquainted with them.