Wix.com Review 2025
Wix.com Web Design Software Plans & Pricing
Wix.com Comparison
Expert Review
Pros



Cons



Wix.com Web Design Software's Offerings
Wix offers 1 free plan, 4 Premium Plans, 3 Business Premium Plans, and an Enterprise plan.
The free plan gives you access to a fully capable website builder and hosting and the ability to use a custom domain. The Combo plan gives you access to an online store, additional storage, and more website features. The Unlimited plan offers even more features, such as unlimited bandwidth and 10GB of storage. The Pro plan includes professional web design services, advanced SEO tools, a custom website logo, and more. The VIP plan adds VIP support and priority response.
The enterprise plan is tailored to businesses that need comprehensive website tools and features. Prices range from free for the basic plan to $500/month for the enterprise plan.
The table below highlights the prices and features of the Free and Premium website plans.
All Premium Plans come with a 14-day money-back guarantee.
Customer Support
Wix offers multiple customer support options, including live chat with Wix experts, a detailed knowledge base, and a support forum. They also have a YouTube Channel with helpful video tutorials.
The following video highlights some of their learning resources:
Chat Support
Wix has a floating AI chatbot function on each page for easy access. After asking the AI several questions, I was prompted to schedule a call-back with a customer service agent.
Phone Support
After requesting a call-back through the chatbot, I received a call in less than 2 minutes. The agent was helpful and quickly answered my collaboration questions.
Community
Wix has a dedicated forum where users can ask questions, share insights, and post about new updates.
Features & Functionality
Design Features
Wix is a powerful and user-friendly tool that offers a range of features and functionalities to help designers create and prototype user experiences. It is widely used and supported in the design industry and is regularly updated with new features and improvements. It has all the eCommerce, Social, Content Management, and Marketing tools one needs in one place.






Content Features
Easily manage and update website content.






Marketing Features
Drive traffic and engagement with built-in marketing tools.






Integrations & Addons
Expand functionality with seamless integrations.





Coding Features
Customize websites with advanced coding options.




Performance:
Lag
Performance on the Wix site and Editor were excellent. I used the builder on multiple wifi networks and did not experience lag at any point. For a live demo, see Drag & Drop Editor video below.
Collaboration
Adding a collaborator was simple via the admin dashboard. I did, however, hit a slight snag attempting to use the collaboration feature in real-time. The Editor would only allow one user on the page at a time. Click the video for details:
Ease Of Use:
Initial Sign-Up
Initial sign-up and setup are easy with just a few clicks. I was working within the Free version of the Editor within minutes. Check out this video to see the signup process:
Templates & Themes
The Wix Library includes over 800 designer templates in multiple use categories. Click the video for a quick walk-through of its template library:
Drag & Drop Editor
The drag-and-drop editor in Wix might be the most intuitive I’ve ever used. It has a simple interface and responds instantly to edits. For a live demo, click the video:
Code Editing
Wix is primarily a design tool, but it does allow for code editing. Upon enabling Dev Mode, the user is shown a split code-preview interface for easy editing. Click the video to see it live:
Verdict:
Wix offers hundreds of professionally designed templates, Wix Code for website customization, advanced design tools, eCommerce features, SEO tools, and 24/7 support from Wix experts. Additionally, it provides domain registration and web hosting services. It is truly a one-stop shop for any small business or user who needs a professional website. To date, Wix is my favorite builder.