Wix.com Review 2025

Category: Web Design Software
Wix is an innovative website-building platform that allows users to easily and quickly create attractive and powerful websites using drag-and-drop tools and a wide variety of customizable templates. With Wix, you can create stunning websites without any technical or design experience.
Company:Wix.com

Wix.com Web Design Software Plans & Pricing

Free
$0
/mo
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Combo
$16
/mo
14-Day Money-Back Guarantee
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Unlimited
$22
/mo
14-Day Money-Back Guarantee
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Pro
$27
/mo
14-Day Money-Back Guarantee
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Wix.com Comparison

Expert Review

4.7
Price
5.0
Ease Of Use
5.0
Features
5.0
Support
4.5
Performance
4.0

Pros

v-pro
Very easy to use
v-pro
eCommerce functions for any size business
v-pro
Hundreds of professionally designed templates

Cons

x-con
Ads on Free version
x-con
Third-party apps and services may not be available
x-con
No real-time collaboration

Wix.com Web Design Software's Offerings

Wix offers 1 free plan, 4 Premium Plans, 3 Business Premium Plans, and an Enterprise plan.

The free plan gives you access to a fully capable website builder and hosting and the ability to use a custom domain. The Combo plan gives you access to an online store, additional storage, and more website features. The Unlimited plan offers even more features, such as unlimited bandwidth and 10GB of storage. The Pro plan includes professional web design services, advanced SEO tools, a custom website logo, and more. The VIP plan adds VIP support and priority response.

The enterprise plan is tailored to businesses that need comprehensive website tools and features. Prices range from free for the basic plan to $500/month for the enterprise plan.

The table below highlights the prices and features of the Free and Premium website plans.

All Premium Plans come with a 14-day money-back guarantee.

Customer Support

Wix offers multiple customer support options, including live chat with Wix experts, a detailed knowledge base, and a support forum. They also have a YouTube Channel with helpful video tutorials.

The following video highlights some of their learning resources:

Chat Support

Wix has a floating AI chatbot function on each page for easy access. After asking the AI several questions, I was prompted to schedule a call-back with a customer service agent.

Wix-Chatbot

Phone Support

After requesting a call-back through the chatbot, I received a call in less than 2 minutes. The agent was helpful and quickly answered my collaboration questions.

Community

Wix has a dedicated forum where users can ask questions, share insights, and post about new updates.

Wix-Community-Forum

Features & Functionality

Design Features

Wix is a powerful and user-friendly tool that offers a range of features and functionalities to help designers create and prototype user experiences. It is widely used and supported in the design industry and is regularly updated with new features and improvements. It has all the eCommerce, Social, Content Management, and Marketing tools one needs in one place.

v-pro
Pre-Built Templates
v-pro
Mockup Templates
v-pro
Customization Ability
v-pro
Customized Branding
v-pro
Drag and Drop Editor
x-con
Collaborative Editing

Content Features

Easily manage and update website content.

v-pro
Media Management
v-pro
Content/Media Library
v-pro
Content Management System
v-pro
Scheduling Tool
v-pro
User Management
v-pro
Rich Text Editor

Marketing Features

Drive traffic and engagement with built-in marketing tools.

v-pro
E-Commerce
v-pro
Hosting
v-pro
Domain Name
v-pro
Marketing Tools
v-pro
SEO Tools
v-pro
Site Analytics

Integrations & Addons

Expand functionality with seamless integrations.

v-pro
Plug-ins/Widgets
v-pro
Email Integration
x-con
WordPress Integration
v-pro
Marketing Integration
v-pro
Social Media Integration

Coding Features

Customize websites with advanced coding options.

x-con
CSS
v-pro
HTML
x-con
JavaScript
x-con
Syntax Highlighting

Performance:

Lag

Performance on the Wix site and Editor were excellent. I used the builder on multiple wifi networks and did not experience lag at any point. For a live demo, see Drag & Drop Editor video below.

Collaboration

Adding a collaborator was simple via the admin dashboard. I did, however, hit a slight snag attempting to use the collaboration feature in real-time. The Editor would only allow one user on the page at a time. Click the video for details:

Ease Of Use:

Initial Sign-Up

Initial sign-up and setup are easy with just a few clicks. I was working within the Free version of the Editor within minutes. Check out this video to see the signup process:

Wix-Chatbot

Templates & Themes

The Wix Library includes over 800 designer templates in multiple use categories. Click the video for a quick walk-through of its template library:

Drag & Drop Editor

The drag-and-drop editor in Wix might be the most intuitive I’ve ever used. It has a simple interface and responds instantly to edits. For a live demo, click the video:

Code Editing

Wix is primarily a design tool, but it does allow for code editing. Upon enabling Dev Mode, the user is shown a split code-preview interface for easy editing. Click the video to see it live:

Verdict:

Wix offers hundreds of professionally designed templates, Wix Code for website customization, advanced design tools, eCommerce features, SEO tools, and 24/7 support from Wix experts. Additionally, it provides domain registration and web hosting services. It is truly a one-stop shop for any small business or user who needs a professional website. To date, Wix is my favorite builder.

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