About WorkZone

Category: Project Management
WorkZone's project management software is a well-balanced and highly-awarded platform that simplifies workflow and communications. They believe that the right features are better than more, so they suggest tools to meet your goals. It's the perfect project management solution for teams.

Company: WorkZone

Workzone is a project management tool businesses, agencies, and marketers use to see projects through in multiple industries. It was founded in 2000 and has helped its users complete over 2.6 million tasks.

In-Depth Analysis

0 Overall
Price 3.0
Ease Of Use 4.5
Features 4.0
Support 4.5

Pros

  • Easy to get set up
  • Solid core feature set to manage projects
  • Time tracking that can be integrated with billing/invoicing software
  • Employee workload tracking and optimization

Cons

  • The application looks dated in some areas
  • It’s more expensive than many comparable project management tools

WorkZone Comparisons

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Plans & Pricing

WorkZone has three core pricing plans and each one is divided based on the features customers have access to. There are usage limits but they’re not the defining factor for each plan.

WorkZone is pricier than competitors with a similar feature set and it’s recommended that customers have at least five people using the software. That means the cheapest plan is around $200 and they’re all billed annually.

Team
$24
/mo /user
Professional
$34
/mo /user
Enterprise
$43
/mo /user

Team

The Team plan is $24/user/month and introduces the core features needed for effective project management. Customers get project templates, Gantt charts, file sharing, time tracking, reporting, 100GB of storage, unlimited onboarding training, and more.

Professional

The Professional plan builds on the Team plan and is $34/month/user. It has 150GB storage, custom forms to get project information in a standardized way, and access to the API for custom integrations or workflows.

Enterprise

The Enterprise plan comes in at $43/month/user. It provides custom reporting, custom fields, dependencies that can extend between projects, single sign-on, groups for workspaces, 200GB storage, and more.

Ease of Use

WorkZone has a straightforward user interface that has little to no learning curve for most users. You just log in, create a task (or project), and get to work. Many people will appreciate this inherent simplicity which is in stark contrast to some of the larger project management software companies out there.
Even though the most used features are simple to handle, the advanced features can be difficult to master. That’s where the help videos come into play. There are also times when the user interface looks dated which can be attributed to the fact that it’s been around since 2002 and has grown more slowly than some of the other hyper-growth project management tools.

Customer Support

Over the years, WorkZone has built a support system that works for it and its customers. You can contact them on multiple channels such as the phone during business hours or via email. It also provides a knowledgebase that covers most aspects of the platform. The support reps are knowledgeable and are able to solve most issues you may have.

Phone Support
Phone Support
Available for customers between 8 AM to 6 PM Monday to Friday
Email
Email
Email support is also available for all customers.
Features & Functionality
General Features

WorkZone has been on the market for nearly 20 years. In that time, it has built a stable application with the core features you’d expect such as task management, assigning tasks, templates for projects, and a group calendar. It also has a few more powerful features that you won’t find in every project management platform.

Workload reporting

You can plan the hours of work someone has been assigned and WorkZone will add those up and alert you based on who’s overburdened and under burdened. With these insights, you’ll be able to catch deadlines that may be missed due to an unreasonable workload and better spread out work across an entire team.

Time tracking

The time tracking tools allow you to set up a budgeted allocation of time, track it using simple tools, then compare the planned versus actual time used. You can then take the reports to optimize processes or turn them into invoices to bill clients for work done.

Approval workflows

Build out automated approval processes that allow you to send tasks for approval, get feedback, record the approval trail, and even notify people when they’re overdue for approval. This helps you keep your company running like a well-oiled machine.

Features
  • File sharing
  • Document collaboration
  • User Access and Permissions
  • Mobile app
  • Search
  • Multi-language support
  • Risk Analysis
  • API / Integrations
  • Reporting and Dashboards
  • Customization
  • Storage Included
Communication
Features
  • Integrated Chat
  • Notifications
  • Comments on Tasks
  • Discussion
Productivity
Features
  • Task Creation and Assignment
  • Due Dates
  • Task Prioritization
  • To-Do Lists
  • Calendar
  • Gantt Chart / Project Map
  • Baselining / KPIs
  • Project Budgeting
  • Resource Management
Analytics & Reports

WorkZone has a mobile application for iOS and Android and a web-based application. Most of the action happens via the web browser. It’s where you can access all of the features and set up some of the advanced workflows and customizations. Like similar project management tools, the application is compatible across almost every popular web browser.

The application also has a collection of direct integrations with third-party applications. These extend the software’s functionality and make it easier for you to get meaningful work done. With that said, its integration ecosystem is limited compared to other project management tools, but it’s extensible via a Zapier integration.

Features
  • Reporting
  • Forecasting
  • Marketing Analytics
Verdict

WorkZone has been around for nearly 20 years and, in that time, it has built a stable project management software solution used by thousands of customers around the world. It seems to be focused on allowing customers to focus on the core of project management without the clutter. This is reflected in its strict adherence to certain features within its application. These include limited project views, time tracking, workload tracking, approval workflows and automation, Gantt charts, and customization tools.

This approach, while effective for many, can feel like WorkZone isn’t innovating as fast as its competitors. This is only enforced by the UI looking dated in some areas. With that being said, if you want software that’s good at what it does, robust support options, and simple automation then WorkZone may be worth taking a closer look at.

Daniel Ndukwu
Author: Daniel Ndukwu
Daniel is a small business owner at large helping his peers navigate the challenges they experience on a day to day basis. His philosophy is simple, if it isn’t broken you can still make it better.

WorkZone User Reviews

L
Lena G
11-50 employees
Used for: 6-12 months
04 Jan - 2022

With Workzone its easy

Using Workzone makes it easy to manage tasks and import a checklist of information for a project. Communication with coworkers and the ability to upload photos and documents to a project are also valuable.

R
Riley M
11-50 employees
Used for: 1-2 years
04 Jan - 2022

Nice Software!

Allow teammates to be notified when their tasks are complete

Cons

Templates are difficult to create and manage