Sonary

About Wrike

Category: Project Management

Wrike provides industry-leading project management tools to help teams visualize their progress, collaborate instantly, customize their workflow, and scale for future growth. It's trusted by over 200,000 organizations worldwide for the control and visibility they get on their tasks and projects.

Company: Wrike Inc.

Wrike is a project management app founded in 2006 and is headquartered in Fort Lauderdale, Florida. Wrike is a cloud-based, enterprise-ready, collaborative work management platform that enables contextual collaboration and enterprise-ready cross-functional management at scale. Wrike provides a single digital workplace for all departments and teams within an organization.

In-Depth Analysis

Overall

Price 5.0

Ease Of Use 4.0

Features 4.0

Support 4.5

Pros

Offers top-tier support for all users, but especially enterprise businesses and applications.
Easy to integrate other tools with Wrike
Very easy to use, even with the customizable dashboards

Cons

Pricing could be better for smaller businesses
The timer is task-based, not account-based, and it can be tricky for some to find

Wrike Comparisons

Plans & Pricing

There are three plans available for Wrike users, one of which is totally free. Plans are designed for different team sizes and different needs, and each is capped with a seat number. Paid plans are billed annually but priced per user per month.

All in all, Wrike’s pricing and available features are pretty similar compared to other project management apps. All paid plans offer a 14-day free trial, but there is no moneyback guarantee. Smaller businesses can find more affordable project management apps, like Teamwork Projects or Zoho Projects.

Free

/mo

14-day FREE trial

Get Started

Professional

$9.80

/mo /user

14-day FREE trial

Get Started

Business

$24.80

/mo /user

14-day FREE trial

Get Started

Enterprise

Request a Quote

14-day FREE trial

Get Started

Free package

The free package includes board view, task management, file sharing, real-time activity stream, spreadsheet view, basic integrations, iPhone and Android apps, cloud storage integrations, and 2GB of space.

Professional package

This package is designed for 5-15 users and costs $9.80 per user per month. It includes all of the free features plus task and sub-task management, dynamic timeline management with Gantt charts, advanced integrations, shareable dashboards, unlimited collaborators, 5 GB space, and 15 GB video uploads per month.

Business package

The Business package is designed for 5-200 users and costs $24.80 per user per month. It includes all professional features along with custom fields and workflows, shared real-time reports with scheduled notifications, report templates, graphical analytics, resource management, request forms, time tracking, user groups and permissions, Salesforce integration, branded workspace, 50 GB of storage, and 15 GB video uploads per month.

Enterprise package

The top-tier package is Enterprise, which adds even more advanced features such as audit reports, password policies, directory integration, network access, and more, in addition to 100GB of storage space. This package price is customized, and therefore you will need to contact Wrike directly to receive a price quote. You can also purchase different add-on features. This includes consulting and training from an expert on how to optimize Wrike to achieve your goals. The price for this depends on your needs, and companies need to contact Wrike to get a customized quote. There are also two other available add-ons namely Proofing and Approval of all digital images and documents. This costs $9.80 per user per month, and two-way sync with GitHub and Jira. This is currently free for a limited time.

Team Packages

Wrike also offers two different team packages, The first is for Marketers and the second for Professional Services.

The Wrike for Marketers package includes Wrike Proof, Wrike Publish, Wrike’s extension for Adobe Creative Cloud, as well as all features of the Business or Enterprise plan.

Wrike for Professional services, includes Wrike Resource along with all features of the Business or Enterprise plan.

Both of these packages require you to contact Wrike for a price quote.

Featured prices can be updated and free offers may include additional terms.

Ease of Use

Wrike is ultimately very easy to use, featuring a clean interface and bold lettering, along with logical menu design. Team leaders and project workers alike will be able to find their tasks, modify things as necessary, and turn in reports all from a few main screens. The customizable dashboards are also easy to learn to use without being overwhelming.

Customer Support

Wrike provides 24/7 support across multiple channels and its service department has already won several awards. There are extra packages for added fees for dedicated support or deployment assistance – these are often included in the custom pricing for Enterprise and similar plans.

24/7 Help & Support

There is 24/7 support available to all users.

Phone Support

Included for all users 24/7

Live Online Chat

Live chat is available for all users.

All members get access to email support.

Features & Functionality

General Features

Wrike offers all paid plan members tools to organize, track, and report on various projects, as well as to streamline requests from both internal members and external clients or customers.

Customizable Dashboards

Wrike offers dashboards that can be tailored to unique projects or team members’ needs. Dashboards can include widgets for real-time updates, graphs, and interactive reports. Real-time notifications can be added to any dashboard so nothing is missed by team leaders or key project workers.

Report Templates

All users will be able to create reports using Wrike’s report wizard: a template-generator that allows you to build reports unique to your business or project’s needs. These can also be edited after creation, and there’s no limit to the number of report templates you can create.

Features

File sharing
Document collaboration
User Access and Permissions
Mobile app
Search
Multi-language support

Risk Analysis
API / Integrations
Reporting and Dashboards
Customization
Storage Included

Communication

Features

Integrated Chat
Notifications

Comments on Tasks
Discussion

Productivity

Features

Task Creation and Assignment
Due Dates
Task Prioritization
To-Do Lists
Calendar

Gantt Chart / Project Map
Baselining / KPIs
Project Budgeting
Resource Management

Analytics & Reports

Wrike offers both the desktop interface and a mobile app for iOS and Android devices. Both screens are well-designed and optimized for desktop or mobile use, respectively. Users can work offline on their phone, then automatically update those hours the next time to connect to the Internet. The included Time Tracker is project/task-based instead of account-based.

Wrike is also available for most major browsers, including Chrome, Firefox, Safari, and Explorer.

Wrike Business users and above will gain Salesforce integration, although Wrike also has an open API. This allows dedicated teams to connect any tool or third-party platform they want to Wrike if they so choose.

Features

Reporting
Forecasting

Marketing Analytics

Verdict

Wrike is a solid project management app that mid-sized and larger businesses will likely find extremely valuable, especially given its open API. It offers one of the best customizable dashboards systems you can find, plus excellent widgets and effective charts, task silos, and more. It’s also valuable since it doesn’t take long to learn and customer support is always close at hand.

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