ManageEngine offersoffers a lot of features to effectively manage several devices anytime from single desk, plus great features and functions, making it stand out from other contenders in the market.
Here’s a summary of the features: API · Activity Tracking · Alerts / Escalation · Alerts/Notifications · Approval Process Control · Asset Lifecycle Management · Asset Tracking.
Main features include:
Identity and access management:
Active Directory & M365 management | MFA & SSO | Zero Trust | PAM
Manage, govern, and secure digital identities and privileged access.
Enterprise service management:
IT service delivery | Customer support | IT asset management
Design, automate, deliver, and manage IT and business services.
Unified endpoint management and security:
Desktops | Laptops | Servers | Mobile devices | Browsers
Manage and secure desktops, servers, laptops, mobile devices, and web browsers.
IT operations management:
Network monitoring | Server monitoring | Applications management
Monitor and manage your network, servers, and applications.
Security information and event management:
Log management | Security auditing | Threat detection and response | UEBA
Secure your network from cyberattacks and ensure compliance.
Advanced IT analytics:
IT operational analytics | Predictive analytics | Augmented analytics
Visualize IT data and gain actionable insights into IT operations.
ServiceDesk Plus offers powerful native integrations with industry-leading apps from ManageEngine to give you a 360-degree view and control of your IT operations, it offers convenient integrations that connect your ITSM with your organization’s business processes.
ManageEngine can be integrated with: QuickBooks, QuickBooks Online, Zoho Integrations (CRM/Books/Invoice), Zoho Creator Integration, Zoho Reports/ME Analytics Plus Integration, MDM Integration Op Manager Integration, PMP Pro Integration, Desktop Central, Salesforce Integration, ADMP Integration., Telephony Integration, Maps Integration.