About Zoho Projects

Category: Project Management
Zoho Projects is the Project Management software that assists in planning projects, tracking work efficiently, and collaborating with team members from everywhere. The built-in Gantt charts can produce your project plan and track your task schedule.

Company: Zoho

Zoho Corporation is an Indian multinational technology company that makes web-based business tools. Their online office suite contains processing, spreadsheets, presentations, databases, note-taking, wikis, web conferencing, CRM, project management, invoicing, and other applications.

In-Depth Analysis

0 Overall
Price 5.0
Ease Of Use 4.0
Features 3.5
Support 4.0

Pros

  • Simple to use application
  • Built-in time tracking with integrations for direct invoicing
  • The ability to set up project budgeting
  • Robust help documents that cover every aspect of the application

Cons

  • Many features have been removed to encourage subscriptions to Zoho’s other projects
  • The interface is bland when compared to similar products

Zoho Projects Comparisons

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Plans & Pricing

Zoho Projects does a decent job of keeping its pricing clear for the end-user. There are two paid plans and a free plan. The paid plans come with a ten-day free trial and there’s a combination of usage limits and access to features that separate the plans.

Zoho Projects is cheaper than most project management tools out there with prices starting at just $5/m. With that being said, it is stricter with its usage limits than comparable software–for example, the guest/client users aren’t free. 

Free
$0
/mo
Up to 3 users
Premium
$5
Enterprise
$10
/mo /user

Free

The free plan serves as an introduction to the software to let you know if Zoho Projects is right for you. It supports up to three users, has storage space for files up to 10MB, a mobile application, document sharing, task management, and other basic project management features.

Premium

Premium is $5/month/user and builds on the Free plan. It allows customers to add clients, support for unlimited projects, project templates, Gantt charts, advanced task management, time tracking, etc. This is where customers see the true power of Zoho Projects.

Enterprise

The enterprise plan is $10/month/user and gives customers higher usage limits and more flexibility with the features. It introduces the custom project and task fields, baselining, a custom domain, individual team organization (instead of everyone being on the same team), deeper integration capabilities, and much more.

Ease of Use

Zoho Projects should be a familiar experience for those who’ve used project management tools in the past. It has a simple onboarding process and allows you to get into the core of the application with little fuss. Setting up projects and tasks should be straightforward for most people and require little to no training. The interface is plain when compared to apps like Asana or ClickUp. The company has chosen a color palette that can make elements blend in instead of standing out. It can take some getting used to if you’re coming from more vibrant applications. With that being said, it doesn’t have a marked impact on its usability.

Customer Support

As a company that’s been in operation for well over 20 years, Zoho has established robust help and support channels. The emphasis is on using the knowledge base, and to be fair, it has done a great job of covering most issues you may encounter. If that’s not enough then you can reach out to support via multiple channels.

Phone Support
Phone Support
Phone support is available for customers between 9 AM to 5 PM
Live Online Chat
Live Online Chat
Live chat is also available for customers.
Email
Email
Email support is available
Video Tutorials
Video Tutorials
Multiple video tutorials to help users utilize the platform
FAQ
FAQ
It offers a FAQ and a robust knowledgebase.
Features & Functionality
General Features

Zoho Projects has all the features you need but, at the same time, it doesn’t have all the tools you need. To understand this, it’s necessary to understand Zoho as a company. It is a collection of dozens of software products that would, usually, have overlapping features with Zoho Projects. Instead of that, those features are removed and kept in the original product. An example of this is Zoho Forms and Zoho Docs. With that being said, the core project management tools like task management, projects, project views, commenting, etc. are intact. It also has more advanced features.

Time tracking

A time tracking function is integrated directly into Zoho Projects that allows users to capture the time they spend on their work. The timers can be started automatically when certain conditions are met, can be paused, and managers can even reject entries.

Automation

Modern project management is nothing without automation. Zoho Projects makes this possible with what it calls blueprints. You can set up workflows, assign tasks to different people at each stage, and let it continue to run in the background.

Collaboration tools

There are multiple collaboration tools combined to give users a holistic overview of activity within their accounts. Activity feeds, dedicated chat areas, forums to post queries about specific topics, and even pages to build a company wiki are all available for customers to take advantage of.

Features
  • File sharing
  • Document collaboration
  • User Access and Permissions
  • Mobile app
  • Search
  • Multi-language support
  • Risk Analysis
  • API / Integrations
  • Reporting and Dashboards
  • Customization
  • Storage Included
Communication
Features
  • Integrated Chat
  • Notifications
  • Comments on Tasks
  • Discussion
Productivity
Features
  • Task Creation and Assignment
  • Due Dates
  • Task Prioritization
  • To-Do Lists
  • Calendar
  • Gantt Chart / Project Map
  • Baselining / KPIs
  • Project Budgeting
  • Resource Management
Analytics & Reports

Zoho Projects is accessible via mobile apps and a web browser. The emphasis is on accessing it through a browser because all of the features are available there. It doesn’t have a desktop application at this time but most users are happy to access it via the web interface.

It has direct integrations with other products in the Zoho suite of tools. There are also a few dozen direct integrations with third-party tools such as Google Drive, Dropbox, and GitLab. The Zapier integration extends its ecosystem to over 1,000 third-party applications.

Features
  • Reporting
  • Forecasting
  • Marketing Analytics
Verdict

Zoho Projects is a solid player in the project management space that does exactly what you need it to do and a little more. Don’t expect to be on the cutting edge of innovation but also expect to have software that works well and allows your team to be more productive. It provides time tracking, multiple project views, collaboration tools, and resource management right out of the gate. It also has advanced features that you can play around with.

One of the major drawbacks of Zoho Projects is the fact that certain features such as forms and document collaboration have been removed (or were never included) so you have to get a subscription to another product in Zoho’s ecosystem. If the core project management tool is what you’re after then the solid features, responsive support, and inexpensive price tag make this worth taking a closer look at.

Daniel Ndukwu
Author: Daniel Ndukwu
Daniel is a small business owner at large helping his peers navigate the challenges they experience on a day to day basis. His philosophy is simple, if it isn’t broken you can still make it better.

Zoho Projects User Reviews

B
Barbara M
11-50 employees
Used for: 6-12 months
06 Jan - 2022

Intuitive Software

The Zoho Projects interface is friendly and easy to use, and it has a rich feature set. Mobile apps are also available for iOS and Android. The cost is also quite affordable, so it won't break the bank. GANTT charts and reports are included as well. Additionally, you'll find an intuitive calendar. Zoho Docs and Zoho Sheet are also integrated.

Cons

The mobile app could be improved for quality

P
Paulina R
02-10 employees
Used for: 1-2 years
06 Jan - 2022

Zoho Projects is great

Platforms like this allow you to manage every project and every task in an amazing way, with a user-friendly interface and a unique experience, you can integrate with other products which is truly fantastic, and with this platform you can manage your projects, get organized, and increase productivity and efficiency.