Atera protects all remote sessions with 256-bit encryption and TLS. Besides, passwords and user IDs are encrypted at rest and in flight. Moreover, management events, file transfers, and all connections are logged.
Remote Monitoring and Management (RMM)
With Atera’s remote monitoring and management feature, you can control and monitor hundreds of networks from a single console (see the screenshot below).
Professional Service Automation
Professional Service Automation (PSA) is a powerful feature that is equipped with CRM functionality. With this, you can manage all customer information in a central place. The information includes tickets, SLAs, devices, contracts, contacts, file attachments, and even more
Atera platform allows you to manage computers from practically any device. You can access all of your servers, Macs, Windows, and Windows workstations from any system such as iOS, Mac, Windows, or Android device. In addition, you can also access it from Chromebook or Chrome browser.
The file transfer is simple and secure in both unattended or attended support sessions. The full feature is only available for the Growth price plan (15 GB/month) and Power price plan (50 GB/month). Pro users can only view and search files remotely.
Atera can be integrated with Splashtop. Doing so can allow your customers to establish connectivity from home to their PCs at work within a short amount of time.