About Fiverr

Category: Graphic Design
Fiverr is an online marketplace that facilitates transactions involving digital services such as website design, copyediting, transcription, logo design, graphic design, and other products. It is a vibrant marketplace for a wide range of freelance services.

Company: Fiverr

Fiverr provides a medium where buyers interested in digital marketing, business, graphics and design, video programming, and financial services can meet with various freelancers who meet the requirements for skills, budget, and other parameters. One of their primary concerns is providing affordable services for persons to grow their businesses. The Fiverr Pro program began in 2017 and is a high-tier marketplace involving some of the most experienced and skilled freelancers in the business. The Pro marketplace has four categories: Logo Design, Blog Writing, Animated Videos, and Social Media Marketing.

In-Depth Analysis

0 Overall
Price 4.5
Ease Of Use 4.5
Features 3.5
Support 3.5

Pros

  • Intuitive interface makes it easy to find sellers
  • Lots of options for filtering your search
  • A wide array of services is available with sellers of different skill levels
  • Fast average turnaround time

Cons

  • Many fake reviews
  • Customer support service isn’t always reliable

Fiverr Comparisons

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Plans & Pricing

Fiverr offers only one pricing option, which is a free plan. Buyers can register for free on Fiverr, and they don’t need to pay any additional fees to use the service apart from what they pay the freelancer. However, Fiverr charges an additional fee of 1% on payments below $20 and 5% on payments above that.

Hire a Freelancer
Custom
Request a Quote
Ease of Use

Fiverr simplifies the process of finding and hiring a freelancer for your project. Although it offers a massive pool of talents, which can feel a little overwhelming, there is a search functionality that helps to simplify the process of finding the services you need. There is also the option of searching by category and filtering by price, duration of work, language, location, age, and other factors.

Customer Support

Fiverr support is not the most responsive you’ll find around, but it is still decent. There is email support, and users can also submit complaints through the help center.

Additional customer support:
Community Forum
Fiverr has a community forum available. It can be accessed via its website.

Blog
Fiverr has a helpful and insightful blog full of articles and guides.

Phone Support
Phone Support
You can reach Fiverr's support team via phone
Email
Email
Fiverr has an email support system
Video Tutorials
Video Tutorials
There are video tutorials for both sellers and buyers
FAQ
FAQ
FAQ section available on Fiverr's site
Features & Functionality
General Features

Portfolio & Experience

Fiverr is a robust platform for hiring freelancers for various digital services. Some top-rated services that users search for on this platform include logo design, transcription, video editing, and WordPress customization. Fiverr is a large marketplace for hiring visual designers, especially for logos, brochures, business cards, album covers, among other deliverables.

Design Process

Fiverr refers to clients as buyers and to freelancers that deliver digital services required as sellers. There are two main methods of finding someone (a seller) to handle your design projects (or gig) on Fiverr. You can either select a pre-existing gig or post a custom request to receive bids.

Choosing a pre-existing gig

Fiverr gigs (created by sellers) are grouped into eight umbrella categories and are several subcategories (as many as 400). To find a professional graphics designer for your infographics, for instance, you simply check the “graphic design” category and look under the infographic” subcategory to find gigs related to this niche. You can also do this to hire a freelancer from any other subcategory. An alternative is to search directly, then filter search results by seller skill level, time frame, price, and other conditions. Fiverr also provides tools like questionnaires which helps to narrow down search results in popular categories and gives more personalized results.

Posting a request

The second option for finding graphic designers on Fiverr is to create and post a custom request. Registered buyers can create a request on the account menu. You will be required to describe the services you are looking for and select the appropriate category. The request will be reviewed and approved by Fiverr staff, after which sellers can send in their bids. You can look through the profiles of the freelancers that send in their gig and choose the best option for you.

Features
  • API
  • Templates
  • Image Database
  • Collaboration Tools
  • Content Import/Export
  • Content Management
  • Edits Vector & Raster Graphics
  • Touch Interface Support
  • Pro-Level Typography
  • Print Management
  • Publishing / Sharing
  • Multi-Channel Marketing
  • Multi-Language
  • Multiple Format Support
  • Social Promotion
  • Third Party Integrations
  • Engagement Analytics
Advanced Features
Features
  • Animation
  • Document Storage
  • Access Controls/Permissions
  • Freelancer Screening & Profiles
  • Search/Filter
Editing Features
Features
  • Photo Editing
  • Video Editing
  • Offline Editing
  • Rich Text Editor
  • WYSIWYG Editor
  • Drag & Drop
Verdict

Generally, Fiverr is a good platform for finding professional freelancers. It is particularly great for those looking for an affordable solution with a fast delivery time. There are numerous freelancers on this platform and Fiverr makes it easy to find the services you need through the robust search and filter options. Of course, there are some unreliable sellers on the platform. However, Fiverr is designed in a way that makes it easy to identify them. There is also a refund system in place to recover payments in case of disputes.

Max Hoffheins
Author: Max Hoffheins

Fiverr User Reviews

T
Tim B
11-50 employees
Used for: 6-12 months
01 Jun - 2021

Fiverr Review

Overall, Fiverr is a good platform for anyone needing to hire a designer for any purpose. Versatile freelancer selection and can choose based on experiences and pricing.

Pros

The designer I hired was great. He was very responsive, reliable, and professional. I personally found the reviews and work samples very helpful in hiring a freelancer.

Cons

The customer support is lacking in my opinion.

J
Josephina L
02-10 employees
Used for: 1-2 years
01 Apr - 2021

Fiverr is impressive!

Working with Fiverr has been a complete pleasure. I have worked with many professionals to help get my business off the ground and it has been successful to say the least. The freelancers are dedicated!

Pros

I truly recommend this site and it's sellers. Very well thought out platform to help businesses find resources.

S
Sofia D
02-10 employees
Used for: 1-2 years
19 Apr - 2021

Definitely try Fiverr

I enjoy working on Fiverr. I've worked with such great designers. They have produced amazing branding for my business. Business cards, website graphics, stationary, you name it, they designed it for me personally with every single one of my visions in mind.

Pros

Easy to use, straightforward, filters to find the best collab.

Cons

Some bugs on the site

D
Daryl P
No employees
Used for: 2+ years
03 Jun - 2021

Great results, five stars!

Fiverr has a talented pool of professionals across all the services. I've been using their services for over 2 years now and all of my needs have been not only met, but surpassed.

Pros

Large platform with many options, many choices to sift through so that you find the best fit for you.