About KORONA POS

Category: POS
KORONA is a cloud-based POS system for retail stores. It’s perfect for ordering, receiving, and counting inventory as well as taking payments from customers. Plus, customers can access free 24/7 support via phone, email, and chat.

Company: Korona POS

Koronia POS launched in 2011 as a cloud-based point of sale for retailers, restaurants, and ticketing companies. This software helps businesses automate operations, gain insights into performance, and scale efficiently.

In-Depth Analysis

0 Overall
Price 4.0
Ease Of Use 5.0
Features 4.5
Support 5.0

Pros

  • Quickest average checkout time in the industry
  • Customer service support is available 24/7
  • Complete inventory management
  • Integrations for loyalty and eCommerce

Cons

  • Software updates can temporarily interfere with system
  • Queries could be more robust
  • Time-intensive data transfer in initial set-up

KORONA POS Comparisons

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Plans & Pricing

With flat rates and no contracts, KORONA is a very appealing option for retailers who may be growing in the near future. It’s perfect for scaling up and it’s highly customizable. Even better, every terminal purchase comes with free training and they’ll ship pre-loaded hardware directly to businesses.

Unlimited Free Trial

Start with a free trial. Import some company data and do a live demo so KORONA staff can demonstrate how the POS system works. Ask any questions about integrations and add-ons during your free trial.

This POS stands out because KORONA allows businesses to choose whichever credit card processor they prefer. They also offer plenty of hardware, such as barcode scanners and receipt printers. Ask about integrating your existing hardware, too.

KORONA Basic
$49
/mo
per terminal
60-day money-back guarantee
KORONA Retail
$59
/mo
per terminal
60-day money-back guarantee
KORONA Ticketing
$99
/mo
per terminal
60-day money-back guarantee

KORONA Basic

$49/mo, per terminal, is the basic plan that KORONA offers. There are no hidden fees or surcharges on top of this flat fee. For every additional terminal, users pay $49 to access basic functionality.

KORONA Retail

For $59/mo, users get advanced inventory management and ABC product analytics. This includes the terminal. The KORONA Retail option is good for businesses that have large, fluctuating inventories.

KORONA Ticketing

For $99/mo, users can use KORONA to handle ticketing and turnstiles. This is the per terminal monthly subscription fee. These add-ons are perfect for ticketed experiences, such as museums or themed attractions

Ease of Use

KORONA is very easy to use. Set-up can take a while, but once the system is up and running, your team should be able to start using it intuitively and immediately. Overall, users report that the interface is easy to learn. Depending on how many integrations and how much inventory you have, your set-up time will vary.

Customer Support

KORONA’s customer support team is available 24/7 for emergency assistance. It’s free to call, email, or chat with someone who can help resolve any problems. Set-up assistance is included in the package and KORONA has a comprehensive database with helpful tutorials about troubleshooting.

Additional Customer Support:
Blog
The KORONA team regularly publishes blogs on topics relevant to SMBs, such as marketing, seasonal tips, and analytics.

24/7 Help & Support
24/7 Help & Support
Available day & night for KORONA service members
Phone Support
Phone Support
Users can call to get support from customer service
Live Online Chat
Live Online Chat
Their chat helps resolve problems with live, virtual assistance
Email
Email
Available for troubleshooting, hardware integrations & other
Video Tutorials
Video Tutorials
Korona offers video tutorials that set-up processes and industry
FAQ
FAQ
There is an extensive, free, online KORONA manual
Features & Functionality
Best For
Features
  • Retail Store
  • Coffee Shop
  • Nightclub
  • Quick Service
  • Bars
  • Restaurants
  • Food Truck
General Features
No Contract

Unique among other retail POS systems, KORONA doesn’t require users to sign a contract for yearly usage. It’s a month-to-month subscription that can be canceled at any time.

Time Clock Integrated Into POS

Employees can easily log in and out via the KORONA POS, which makes payroll super easy. Keeping everything organized in one place can improve customer service and staff satisfaction.

Customized Access and Shift Reporting

It’s easy to set access controls for every employee so that only the right people have access. Plus, KORONA allows you to pull shift reports that reveal transactional data.

One-Tap Product Analysis

This POS allows users to generate a “report card” on a product in the inventory. With a single click, you can see a well-organized report about how it’s performing.

Multi-Location Management

With KORONA, owners can set up promotions or discounts between several locations (or just a single store). It’s also easy to manage royalties so that franchisees can pay the franchisor.

This POS offers many different reports and analysis options, including product performance, profits, sell-through rate, return rates, and time-based comparisons.

Features
  • Inventory Management
  • Loyalty Program
  • Mobile Compatibility
  • Online Ordering
  • Reporting
  • Split Checks
  • Manage Tips
  • Staff Scheduling
  • Offline Payments
  • Customer Profiles
  • Multidevice Payments
  • Gift Card Support
  • Accounting Integration
  • Tableside Ordering
  • Floor Plan Management
  • Customer-Facing Display
  • Self-Service Kiosk
Hardware & Software
Hardware Requirements

KORONA is compatible with both Mac and PC devices. This includes desktop computers, mobile devices and tablets, and customer-facing displays. To get started, users will need at least one terminal, a POS device, a cash register with a drawer, and a scanner and receipt printer. Customers can lease hardware, or ask for payment plans if they don’t wish to purchase it outright. The KORONA team is willing to try to integrate your existing hardware with their software first.

Integrations & Add-Ons

KORONA can easily integrate with QuickBooks for streamlined accounting. For existing loyalty programs, users can integrate KORONA with bLoyal and Bottlecapps. It’s also a great POS for integrating with eCommerce and web store offerings through an open API, to help owners get a handle on the overall sales data for their business. The company is constantly working to incorporate integration requests from customers, so it’s likely you’ll be able to get the integration you need.

Features
  • iOS
  • Android
  • Cloud-Based
  • On-place Installation
  • Windows
  • Mac
Pricing Options
Features
  • Free Trial
  • Freemium
  • Monthly Subscription
  • Annual Subscription
  • One-Time License
Verdict

KORONA is a powerful POS system for handling all aspects of retail. It offers straightforward packages and transparent pricing, so owners never have to worry about paying for things they don’t need. Users will never be locked into a contract, either. Brick-and-mortar stores will appreciate the robust inventory analysis and sales reporting tools. Museums and theme parks can access turnstile and ticketing add-ons to streamline their retail operations.

David Tile
Author: David Tile

KORONA POS User Reviews

G
Gordon C
51-200 employees
Used for: 1-2 years
16 Feb - 2021

High-end solution with a great support team

Korona has made it possible for me and my staff to properly manage our 4 different shop locations. It's reasonable and easy to use. Their customer service exceeded all of our expectations and truly been upstanding.

Pros

More transparent reporting on sales and highly customizable.

Cons

Struggled with a few integrations, but those have since been resolved.

H
Henry R
02-10 employees
Used for: 6-12 months
05 Jan - 2021

Highly recommend to all!

The reporting function is simple to navigate and configure. I believe that many types of businesses across multiple industries could utilize this service and reap many benefits. I've already recommended it to multiple partners of mine.

Cons

Some features can be confusing at first such as the tagging option.

G
Gareth B
11-50 employees
Used for: 6-12 months
16 Feb - 2021

Nice POS system

Software was good and features designed

Cons

Quite expensive in my opinion

T
Tina P
11-50 employees
Used for: 6-12 months
14 Apr - 2021

Great Program!

I wanted an all in one system and Korona did just that for me!

Pros

Being able to import my products thru a template

Cons

Difficulties withthe tag option but now it is something we use through out all our locations

R
Rachel A
02-10 employees
Used for: 6-12 months
27 Mar - 2021

Korona was an easy transition

A straightforward point of sale (POS) system that is expanding and I look forward to all it has to offer

Pros

Amazing customer phone suppprt. Our account rep(s) are always attending to our needs at any hour and are reassuring consistently.

Cons

Updates often times remove functionality and it can be a problem for us