About Square

Category: POS
Square is one of the most popular and effective POS systems on the market. The company’s success can be credited to the overall excellent performance they offer. They provide you with a powerful tool excellent for many different business types.

Company: Square

Square Inc., is a San Francisco, California-based financial services and digital payments company. Its first platform was launched in 2010 by Jack Dorsey and Jim McKelvey. Since November 2015, it has been traded on the New York Stock Exchange under the ticker symbol SQ. Millions of companies use Square to take payments, manage staff, and conduct business in-store and online.

In-Depth Analysis

0 Overall
Price 4.5
Ease Of Use 4.5
Features 4.0
Support 4.0


  • No monthly payment
  • Next-business-day transfers
  • Inexpensive long-term option
  • Comprehensive inventory management


  • Not great for all industries
  • Some performance issues

Square Comparisons

Plans & Pricing

Unlike most of its competition, Square doesn’t charge a monthly or annual rate. Instead, they charge a flat rate for their hardware. They also offer some software solutions, some of which are free.

When you use Square, you will be charged a processing fee. Many other systems will charge a monthly rate in addition to their processing fee. Right now Square charges 2.6% plus $0.10 per tap, dip, or swipe.

You have several hardware options you can choose from with Square. Your cost will range from $0 to $799, depending on your needs.

The most inexpensive option Square offers is a free card reader and a system that you can use if you already own an iPad. So, you can essentially get started for free. In some cases, Square can cost much more. The company offers customized pricing packages for businesses that take in more than $250,000 in card sales per year and have an average ticket size of $15 or more.

If you want to find out what your price tag will be, you’ll need to contact Square for a quote. For a comprehensive POS solution, their newest product, Square Register, costs $799.

Payment processing

The payment processing fees are dependent according to the kind of Square hardware or add-ons you use. All payment processing is based on a flat rate per transaction instead of a monthly or annual billing schedule.

This is ideal for low-volume merchants as there are no upfront costs. You only pay when you make money. For higher volume merchants, the costs add quickly. To aid with this, Square provides volume discounts for merchants that process more than $250,000 annually.

Square POS hardware
per transaction
Square Terminal
2.6% +$0.10
per transaction
Square Retail hardware
2.5% + $0.10
per transaction
Square Restaurants hardware
2.6% +$0.10
per transaction
Keyed-in Card payments
3.5% + $0.15
per transaction
Square Register
2.5% +$0.10
per transaction
2.9% +$0.30
per transaction
Same day deposit
per transaction
Ease of Use

Ease of use is another area where Square excels. If your business is in retail, restaurant, or appointment-based services, you will have no trouble figuring out how to efficiently use Square. You just need to choose the right package and get started.

While you can simply use your own iPad, if you have comprehensive inventory management needs or something beyond the ordinary, you will have an easier time using the Square Register.

Customer Support

Square offers phone and email support to all of their customers on weekdays between 6AM and 6PM PCT. They also have a detailed help center, FAQ, and support community available on demand.

Phone Support
Phone Support
Available from 6AM to 6PM PCT on weekdays
Live Online Chat
Live Online Chat
You can find live chat support on the Square website
Available from 6AM to 6PM PCT on weekdays
Video Tutorials
Video Tutorials
Square's website and Youtube Channel offer video tutorials
Square's website offers an FAQ section
Features & Functionality
Best For
  • Retail Store
  • Coffee Shop
  • Nightclub
  • Quick Service
  • Bars
  • Restaurants
  • Food Truck
General Features
Free Mobile Processing

Square is one of the only POS companies that offers a free mobile payment processing feature. It’s not the best in the industry, but given that it’s free, it’s hard to beat their offer. They also process payments quickly and withdrawals will land in your bank account within 2 business days.

Payment Terminal

Square makes all payment types easy. Using the Square Virtual Terminal, you can take card payments from any device with an internet connection. You can even take payments from a desktop through your browser.

What makes Square even better is that you can set up recurring payments or invoices just as easily. You can even use Square Capital to offer financing to your customers. You still get paid upfront and Square assumes the risk of non-payments meant to be made through Square Capital.

Different Packages

Square has separate packages for different industries. It’s not the best for every industry, but each product offers a different set of features for:

  • Retail
  • Restaurants
  • Appointment-based businesses
  • Generic stores
Online Tools

Square offers a plethora of tools for online ordering and eCommerce. If you already have an online presence, Square makes it easy to integrate with many major companies.

With Square, you can seamlessly integrate web store hosting and payment gateways. You can also integrate online ordering for pickup.


Square’s inventory management is easily the most comprehensive of all the major POS systems that don’t charge a monthly fee. When compared against the entire POS industry, it’s more or less on par. Square for Retail is the most customizable of the Square packages, offering:

  • Adjustments to stock levels
  • Bulk inventory import & export
  • Inventory counts
  • Item add-ons
  • Item categories
  • Item pictures & descriptions
  • Online and in-store inventory sync
  • Partial quantities
  • Separate tax rates


  • Inventory Management
  • Loyalty Program
  • Mobile Compatibility
  • Online Ordering
  • Reporting
  • Split Checks
  • Manage Tips
  • Staff Scheduling
  • Offline Payments
  • Customer Profiles
  • Multidevice Payments
  • Gift Card Support
  • Accounting Integration
  • Tableside Ordering
  • Floor Plan Management
  • Customer-Facing Display
  • Self-Service Kiosk
Hardware & Software
Hardware requirements

The simplest hardware option for Square is to have your own iPad and order their free card reader. But Square also offers:

  • A Square stand with a chip reader for $169
  • A Square Register for $799

The latter option offers the most comprehensive POS service. But you can use most of Square’s features with an iPad and mobile devices with internet connections.

Integrations & Add-Ons

Square offers integrations with many apps including:

  • Acuity Scheduling
  • BigCommerce
  • Cuboh
  • Ecwid
  • GoDaddy
  • JotForm
  • Setmore
  • Shippo
  • Wix
  • WooCommerce
  • Wufoo
  • Zoho Books
  • iOS
  • Android
  • Cloud-Based
  • On-place Installation
  • Windows
  • Mac
Pricing Options
  • Free Trial
  • Freemium
  • Monthly Subscription
  • Annual Subscription
  • One-Time License

Square is a unique and versatile POS system. It is one of the easiest to get started with thanks to its intuitive design and low entry cost. It doesn’t have the best of everything, but Square offers excellent value, and all the tools a small business needs to grow. If you have an iPad, you can try the system for free, apart from payment processing fees.

Myles Leva
Author: Myles Leva

Square User Reviews

Kathy F
11-50 employees
Used for: 6-12 months
08 Feb - 2021

100% Recommend

Been using Square for 10 months now, and I have nothing but great things to say. First off, there are no contracts, low to no start-up costs, and many amazing add-on features.


The dashboard is easy to learn and navigate.

Gabriel R
02-10 employees
Used for: 6-12 months
17 Mar - 2021

Excellent POS software!

Overall, I couldn't be more pleased by Square. So happy I implemented this software into my business. Streamlined my entire payment process.


Selling online and delivery has been a breeze, completely transformed how I conduct sales.


Doesn't integrate with Wix which was one difficulty I had to work around.

Lisa D
02-10 employees
Used for: 1-2 years
08 Feb - 2021

The gift cards are a gamechanger

Being able to sell e-gift cards without paying any fees has boosted my beauty company. Once we started using Square, we saw a huge increase in the amount of gift cards purchased.


No monthly fee to administer gift cards, and super easy to set up site.


Somethings could be more streamlined such as the integration with bookkeeping and actual reports.

Vicki G
No employees
Used for: 1-2 years
10 Apr - 2021

Impressive payment platform!

Best parts are the fraud protection, which eases my worries when generating invoices. I also feel like I am in constant control and communication with my business because of portability of this software. I recommend Square to anyone who is looking for a s


No monthly fees! Also didn't cost anything to get started.


Can be a bit confusing setting up payments plans, but after some diligence it becomes super easy.