About Nextiva
Expert Review
Pros
Cons
Plans And Pricing:
Nextiva offers a variety of products and, therefore, pricing is different in accordance with their features. There are two price plans for VoIP phones. This includes a Professional and Enterprise price plan. The former starts at $21.95 per month/user while the latter starts at $31.95 per month/user.
Generally, Nextiva provides you with 4 price plans – namely “Essential,” “Professional,” “Enterprise,” and “Ultimate.” The following sections delve into the details of each price plan.
Customer Support
Nextiva provides the best customer service in the VoIP industry. The support team is available anytime to solve customer issues immediately.
Features & Functionality
General Features
Nextiva provides you with powerful features at reasonable prices. Read the following sections for more detail.
Auto Attendant
Auto Attendant is very effective in a skills shortage. Instead of hiring additional staff to answer every business call and then transfer it to the desired person or department, Nextiva provides you the best feature of Auto Attendant that will automatically divert the customer call to the relevant person or department.
Reveal Analytics
Nextiva discovers insights by gamifying employees’ performance data and making QA a breeze with rating and call recording. Moreover, Analytics helps you to analyze business trends. You can also use reports and dashboards to track calls in real-time.
Conference Calling
Unlimited video and audio meetings are beings offered with Nextiva. In addition, you can also carry out audio conferencing with messaging and screen share features. The VoIP phone also offers a dedicated conference bridge for meetings and advanced VoIP conferencing.
Three-way Calling
In various circumstances, you may need to discuss your project with partners or teammates simultaneously. Three-Way Calling is the best feature to engage two or more participants at the same time, instead of having two separate calls.
Integrations
Nextiva offers integration with various popular apps that include Zoho, Zendesk, HubSpot, Salesforce, NetSuite, Microsoft Outlook, Microsoft Dynamics, Oracle Sales Cloud, SugarCRM, ServiceNow, Workbooks, Bullhorn, Lotus Notes, GoldMine, ConnectWise, Act!CRM, Five9, Microsoft Teams, and Google Workspace.
Devices
Calling
Advanced Calling
Ease Of Use:
Nextiva VoIP phone system can be set up in minutes. You don’t need to wait for installing this phone app. You just need a broadband internet connection and follow the setup guidelines that are available online. Moreover, Nextiva’s product experts can provide you with on-premise training, one-to-many webinars, and live video conferencing to get the most out of your business’ calling plan.
Verdict:
Nextiva is a powerful business phone system that gives clients flexibility and scalability whereby they can go anywhere and stay connected with everyone. If you are not near to your desktop phone, Nextiva mobile device allows you to make video and audio calls, instant messages with team members, and see who is busy and who is available.
Get unified communications with Nextiva. Manage your business communication with a single platform without telecommuting technology and infrastructure. This solution is known as Unified Communication as a Service (UCaaS). It comprises file sharing, conference calls, instant messaging, phone calls, and video conferencing.
Whether you are a small business or a large enterprise, Nextiva’s cloud-based VoIP phone system should be your first and the best bet.
User Review
Write a Review- Sometimes, the app can be a bit glitchy. The application lacks the ability to set an out-of-office message remotely, which is inconvenient. Otherwise, it works well. Billing is also a bit confusing, but pricing is reasonable.
