Oracle NetSuite Review 2025

Category: Online Invoicing
Oracle NetSuite is a comprehensive yet modular business software solution that helps businesses in nearly every industry. It offers billing and invoicing features that support several types of recurring revenue models and includes plenty of helpful features.
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Oracle NetSuite Online Invoicing Plans & Pricing

NetSuite Limited
Custom Pricing
/mo
NetSuite Mid-Market
Custom Pricing
/mo
Netsuite Enterprise
Custom Pricing
/mo

Oracle NetSuite Comparison

Expert Review

4.1
Price
3.0
Ease Of Use
5.0
Features
4.0
Support
4.5

Pros

v-pro
Flexible billing scheduling
v-pro
Subscription management
v-pro
24/7 customer support
v-pro
Cloud-based

Cons

x-con
Expensive
x-con
Many features are paid add-ons
x-con
Can be a bit overwhelming

Oracle NetSuite Online Invoicing's Offerings

NetSuite offers custom pricing as there are tons of features and other variables that confound things.

Still, there are three main plans that each have core functionalities.

With this in mind, we’ll cover NetSuite’s main plans without particularly addressing the invoicing functionality.

To help you decide if NetSuite is right for you, you can take a product tour.

Customer Support

NetSuite offers its customers several ways to get help, from speaking with agents to helping yourself. These include phone, live chat, email, blogs, FAQs, and more.

Customer support availability differs between plans, though. All customers get 24/7 support for the most critical issues, but to access round-the-clock support for non-critical issues, you need a higher-level plan.

Additional customer support:
Blog
NetSuite’s blog covers general business subject matter, NetSuite how-tos use cases for the software, and more.

Forums
NetSuite customers can access the NetSuite community forum to ask questions and enhance their knowledge of the application.

Features & Functionality

General Features

Robust Financial Tools

NetSuite has it all when it comes to accounting and financial management. Inside its platform, you’ll find core accounting functions, billing, global accounting reconciliation & consolidation, financial planning & reporting, revenue recognition management, and GRC (governance, risk, and compliance) features. Because of this, your invoicing activity connects with other accounting functions seamlessly for better financial management.

Flexible Billing Scheduling

Do you have several clients that all pay you on a recurring basis, but at different times and on different schedules? NetSuite makes it easy to control all of this thanks to its billing scheduling features.

Through this billing-scheduling feature, you can easily use sale orders to generate invoices while ensuring said invoices date themselves properly. These invoices are also automatically sent out on the correct dates/at the right intervals.

Subscription Management

Another recurring billing feature NetSuite offers is subscription management. You can do all the basics necessary to sell subscription services — defining subscription terms/pricing, subscription proration, creating multiple renewal options, and more.

Reporting and Analytics

No business solution would be complete without reporting and analytics, and NetSuite comes in heavy with these features. It offers an entire platform called SuiteAnalytics dedicated to this.

SuiteAnalytics offers the ability to perform highly complex data analysis tasks yet simplifies the UI enough so that doing so is easy — even for inexperienced users. You can save searches and reports, create pivot tables and charts with drag-and-drop, create advanced filters, and more.

NetSuite is also working on advanced AI and machine learning to implement into the platform for even more powerful insights.

v-pro
Customizing your invoice
x-con
Tracking Invoice Views
v-pro
Customizing invoice payment terms
v-pro
Offer Discounts
v-pro
Estimates
v-pro
Recurring Invoices
v-pro
Multi-Currency
v-pro
Multi-Language
v-pro
Client Portal
v-pro
Send Emails
x-con
Automated Tax Circulations
v-pro
Invoice Previews
v-pro
Banking Data Synchronization

Payments

Process payments seamlessly with integrated systems.

v-pro
Send receipts to customers
v-pro
Online payments
v-pro
Late Payment Fees
v-pro
Track refunds and credits issues
v-pro
Deposit Payments
v-pro
Track Offline Payments
v-pro
Credit Card Payments
v-pro
Auto Payment
v-pro
Payment reports

Time Tracking

Track time spent on projects for accurate billing.

x-con
Automated bills for tracked hours per project
v-pro
Different Rates for each Project
v-pro
Generate Invoices
v-pro
Timer
v-pro
Tracking against clients and projects

Supported Devices

Available on multiple devices for accessibility.

x-con
Windows
x-con
Android
x-con
Linux
x-con
iPhone/iPad
x-con
Mac
v-pro
Web-Based

Pricing Model

Affordable pricing to fit varied business needs.

v-pro
Monthly Payment
x-con
One-Time Payment
v-pro
Annual Subscription

Ease Of Use:

NetSuite’s invoicing does have a lot of features, which can get a bit overwhelming. It’s for this reason that there’s an entire industry of NetSuite consultants. That said, it’s still relatively easy to use, given the functionality packed in.

NetSuite also offers training programs and extensive live and self-help support resources for the entire platform, as well as invoicing in particular to shorten the learning curve a bit.

Verdict:

NetSuite’s comprehensive platform helps companies in nearly any industry handle most aspects of their businesses. The invoicing in particular has plenty of helpful features and integrates with the rest of NetSuite (and, by extension, some external applications) fairly easily.

NetSuite is expensive, though, and can be challenging to use for a bit. The company offsets that with extensive support.

Overall, NetSuite is an excellent choice if you use it alongside other NetSuite modules and have the budget for it.

User Review

4.7
5
2 Users
(2)
4
1 Users
(1)
3
0 Users
(0)
2
0 Users
(0)
1
0 Users
(0)
Write a review
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3 Reviews
11-50 employees
Used for: Less than 6 months
23 Mar - 2021
ALL in one
It's the most thorough solution I found for business management, it does the trick indeed. No need for add-ons or anything.
Like:
  • Everything is in there, all included for every business management/accounting need
Dislike:
  • It's rather expensive compared to other SaaS I've encountered. Also - the endless possibilities are oftentimes unnecessary and the interface is somewhat intimidating.
51-200 employees
Used for: 6-12 months
17 Mar - 2021
Helped us with growing our business
I owe a great deal to NetSuite, as I don't know how we would've managed to grow our business quickly and efficiently without it. It covers all of our business day to day management, and apart from being a little slow sometimes it works great.
Dislike:
  • UI is a little outdated
11-50 employees
Used for: 1-2 years
01 Mar - 2021
Very good altogether
We stumbled upon NetSuite while searching for a web-based finance management solution. It turned out to be a very good solution for our company. We moved our data from spreadsheets onto the cloud and could access it from anywhere. NetSuite turned out to b
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