Like many other CRMs, Sendinblue is has a cloud deployment which makes it possible to access your contact database from anywhere. Most, if not all, web browsers are supported. It has a mobile app but it doesn’t support the CRM functionality so if that’s the main reason why you want to use Sendinblue then it’s not worth downloading. At its core, Sendinblue’s CRM is a basic tool that has a few features which make it useful.
This isn’t quite as advanced as a fully-fledged project management tool like Monday or Zoho but it does just enough to keep you on track. You can choose from a limited number of tasks such as email, call, meeting, lunch, and a todo. When selected, it asks for basic information like date, time, duration, the contact, and who’s in charge of the task. It’ll keep you organized but it won’t give you a deep look into your sales pipeline or provide detailed reporting.
With the chat functionality, you’re able to capture and qualify leads. After adding them to the CRM, it becomes simple to keep track of the relationship, add notes, and eventually close the deal.