Teamwork has been around since 2007 and in that time it has developed a robust and expansive solution for businesses of all sizes. It has the core project management features you’d expect such as multiple project views, team collaboration tools, personal task lists, team management, etc. It also has powerful features that help it stand out from the crowd.
Help desk
The Teamwork helpdesk tool is a robust way to manage customer support. It, of course, has a team inbox, automation rules, collision detection and prevention, prioritization, canned responses, and the other core features you’d expect in a help desk solution.
CRM
Most project management platforms will give you pointers to help you hack together a CRM solution. With Teamwork, you have access to a purpose-built CRM that helps you do everything from managing multiple pipelines to sales forecasting.
Document management
Known as Spaces, the document management product allows customers to create internal or external document repositories. Collaboration can occur in real-time and there are multiple widgets that create a rich experience for those interacting with the documents.
Time tracking
The time tracking tools allow you to see what your team is spending time on which allows you to better plan and allocate resources. At the same time, those hours spent can be transformed into an invoice that’s sent directly to clients.
