About TriNet

Category: HR
TriNet offers a full-service HR solution tailored to small and medium-sized businesses (SMBs). Using TriNet, you have access to HR expertise, benefits, risk mitigation, and compliance, payroll, and real-time technology.

Company: TriNet

TriNet offers HR solutions tailored to the needs of small and medium-sized businesses (SMBs). With TriNet, SMBs can benefit from human capital expertise, benefits, risk mitigation, compliance, payroll, and real-time technology. With TriNet, SMBs can focus on what matters most-growing their businesses.

In-Depth Analysis

0 Overall
Price 3.5
Ease Of Use 4.0
Features 4.0
Support 4.5


  • Team of HR experts always available
  • Customized plans
  • Great integration capabilities
  • Easily accessible on the go


  • Not overly transparent with pricing

TriNet Comparisons

Plans & Pricing

TriNet takes a customized approach when it comes to its HR plans. It will ask you a few questions about the size of your company, the industry it is in, as well as what your specific HR needs might currently be. This all goes into deciding what type of plan is going to be the optimal fit for you.

This means that you will not have to pay for aspects of an HR package that your business does not need as the plan is tailored towards your specific size and sector. TriNet also offers some nice pricing perks. For example, if one of your employees gets a raise, the administrative fees for this employee in the HR system will stay the same, but for a lot of competitors, the administration fee will rise.

Ease of Use

TriNet has one of the better-looking HR software offerings around today. Everything is nicely laid out and there is minimal training needed to understand how to get to grips with this offering. It has a very good mobile offering, meaning that you will run into little to no issues when using smaller devices. There is also a great level of integration which means that the importing of data from third-party applications is very straightforward.

Customer Support

TriNet is always on hand to help you resolve any issues that crop up. There is an extensive FAQ section on offer, as well as many useful tools and eGuides that can walk you through key aspects of the HR processes that you will be handling with the TriNet software. You can get access to some training materials to help you get started with using the software.

The customer service team is also reachable 24/7 through the live chat function, which is also ideal. You can also send the team an email or call them by phone Monday to Friday from 6am to midnight EST.

24/7 Help & Support
24/7 Help & Support
There is 24/7 support available to all users.
Phone Support
Phone Support
Phone support available to all users, regardless of package.
Live Online Chat
Live Online Chat
There is a live chat
There is an option for all users to email the support team.
Video Tutorials
Video Tutorials
There are a number of videos available on YouTube.
The FAQ covers basic and advanced software-related issues.
Features & Functionality
General Features

There is an excellent collection of different features and functionalities as part of the TriNet offering. As everything is industry-specific, you will also. Be able to quickly see the features that are most relevant to your situation. Here are a few standout aspects of the features and functions that TriNet offers:

Great Expertise

The HR software from TriNet has been crafted by a team of experts in the space. You will be dealing with people who have direct experience in your given industry. Therefore, these specialists will be aware of what challenges your business faces and what is the optimal approach to take with your HR system.

On the Go Functionality

An issue with some providers of HR software is that the technology can be a bit clunky to use if you are on the go and using a tablet or mobile device. This is not going to be a concern with TriNet as everything is done online and the TriNet Mobile app has been properly optimized. This means that you can quickly access everything from vacation time to expenses, benefits, and payroll when you are on the go.

Optimal Insights

TriNet puts a lot of time and energy into making sure that its clients are up to speed with the latest trends and insights in the HR world. This means that you will be able to stay up to date with the most efficient and effective ways to manage your workforce. The TriNet software will reflect any changes in compliance standards also, taking this headache off your plate.

Integrations & Add-Ons

TriNet has a great level of support for integrations and third-party APIs. You will be able to quickly and easily unify all of your relevant HR data for day-to-day use. There is a dedicated integration center to help you with integrating popular applications so you can get the most out of your TriNet HR package. There are also some useful add-ons that you can consider, such as availing of the expertise of HR professionals when it comes to the likes of talent retention and HR strategy.

  • 360 Degree Feedback
  • Applicant Tracking
  • Benefits Management
  • Compensation Management
  • Employee Database
  • Employee Profiles
  • Onboarding
  • Payroll Management
  • Performance Management
  • Recruitment Management
  • Self Service Portal
  • Time & Attendance Management
  • Time Off Management
Attendance Tracking
  • Calendar Management
  • Employee Scheduling
  • FMLA Tracking
  • Overtime Calculation
  • Reporting/Analytics
  • Self Service Portal
  • Time Tracking
Applicant Tracking
  • Assessments
  • Background Screening
  • Candidate Tracking
  • Interview Scheduling
  • Job Posting
  • Onboarding
  • Resume Search
  • Self Service Portal
  • Workflow Management
  • Auto Tax Payment
  • Tax Calculation
  • Tax Filing
  • In-Person
  • Live Online
  • Webinars
  • Documentation
Pricing Model
  • Monthly Payment
  • One-Time Payment
  • Annual Subscription
  • Android
  • Mac
  • Chromebook
  • Cloud, SaaS, Web-Based
  • Ipad
  • iPhone
  • Linux
  • On-Premise - Linux
  • On-Premise - Windows
  • Windows

TriNet is a company that is completely focused on HR, so its attention is not getting dragged around in other directions. It has a good selection of different features and the customized plans mean that you will be getting the exact tools you need for your industry and workforce size. A team of HR experts can also be reached as needed if you need help with any step of the process with the easily accessible software. Therefore, TriNet really offers a quality all-around offering.

Andrew O'Malley
Author: Andrew O'Malley
Andrew is a freelance writer who has been crafting valuable pieces of content relating to personal finance for more than five years. Previously, he studied Economics and Finance at university and he has professional qualifications relating to financial advice.
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