About TriNet

Category: Payroll Services
TriNet is a prominent all-in-one HR and payroll, solution provider. Its payroll services are ideal for small and medium-sized businesses and include debit and direct payroll processing.

Company: TriNet

TriNet offers HR solutions tailored to the needs of small and medium-sized businesses (SMBs). With TriNet, SMBs can benefit from human capital expertise, benefits, risk mitigation, compliance, payroll, and real-time technology. With TriNet, SMBs can focus on what matters most-growing their businesses.

In-Depth Analysis

0 Overall
Price 4.0
Ease Of Use 4.5
Features 4.0
Support 3.5


  • Impressive range of integrations
  • Cloud-based
  • Excellent payroll features
  • Intuitive interface


  • Custom pricing may be scary for small businesses

TriNet Comparisons

Plans & Pricing

TriNet, unlike most other payroll service providers, does not have a defined pricing system. As a result, you’ll not find any pricing attached to any plan on their website. You’ll need to reach out to TriNet’s sales support to get a demo that will determine how much you’ll be charged for the specific payroll services your business would require.

TriNet’s support will run a basic assessment of your business to ascertain the quote for your business. From this assessment, they’ll consider the kind of business you run, the strength of your workforce, their working locations (remote or in-office), and the benefits your company intends to contribute to employee welfare. The tax conditions around your region of establishment will also be considered before you can receive a quote for pricing.

Upon receiving a quote, you will go on to make a payment for the first month. In addition to this first payment, you’ll also make a one-time payment for setup. This payment covers the cost of setting up your business account and profile, as well as onboarding your entire workforce. Consequently, you get to pay the same fee every month, and you can count on TriNet to meet your business’s payroll needs accordingly.

Other Transactions

Given that TriNet provides an all-encompassing payroll service for businesses, it has a long list of features. Upon subscribing to a payroll service, you get to enjoy a host of its numerous features. However, some complementary features are not covered in the monthly subscription.

  • Basic workers’ compensation: $5/month/employee
  • Premium workers’ compensation: Custom Pricing
  • Health care benefits: At least 70% of the cheapest plan
Get a Quote
Ease of Use

The TriNet payroll software is a web-based platform on which you can complete several payroll processes without the need for significant downloads and installations. It can be assessed from the latest versions of any internet browser on both desktop computers and mobile devices. It also has a mobile application that can run on Android and Apple operating systems to give users the flexibility of carrying out payroll activities even on the go. The platform is remarkably intuitive and easy to navigate. As soon as you complete the setup process – for which you’ll need the help of TriNet’s technical team – you can effortlessly achieve your payroll processes as and when due.

TriNet’s dashboard has also been set up in such a way that it gives you quick insight into your business’s payroll status once you sign in. It contains vital indicators for your payroll and tables and charts that actively inform you of how your employees are faring and how efficient your payroll services are.
The platform is also easy to navigate, and your team members may not need any serious training to use the software efficiently. However, any form of orientation you’ll need before using the software would be given to you and your team during setup.

Customer Support

TriNet may not have the most responsive and efficient customer support on the market, but they sure do meet their customers’ support needs.

Additional support includes:


There is also a demo form on the TriNet website. Upon filling and submitting this form, you can get your business’s demo of the software.

Support Center

TriNet also has a support center on its webpage. This center is packed with blogs and insightful business tips for both users and non-users.

Social Media

TriNet also has active LinkedIn, Facebook, Instagram, and Twitter accounts. Your complaint and inquiries can also be handled from these pages.

Phone Support
Phone Support
Phone support for users who need direct support
Live Online Chat
Live Online Chat
Live chat option on TriNet's website to give users instant help
Existing & potential users can send their complaints or inquiries
The FAQ covers basic and advanced software-related issues.
Features & Functionality
General Features

Tax and Compliance

TriNet gives small and mid-sized businesses the benefits of completing their payroll processes without flouting tax and compliance laws in their regions of operations. The software automatically computes and disburses your business’s taxes on the local, state, and federal levels.

The platform automatically fills and submits your business’s W-2 form and equally allows your employees to update their tax profiles accordingly.

Employee Scheduling

On the TriNet platform, you can actively set up work schedules for your employees according to your business’s work policies. You can also monitor their engagement in real-time and make necessary modifications as needed.

Payroll Management and Reporting

TriNet does not only make your payroll services as seamless as possible. It also ensures that you understand the impact of these services on your business. This platform auto-generates payroll reports helping you see how your employees’ activities and benefits, as well as your payroll decisions, affect your overall business performance. These reports are generated promptly and can be utilized during managerial decision-making processes.

Employee Management

TriNet’s payroll services include an active employee management platform from which businesses can keep an eye on their employees’ performances. There is also a self-service page from which employees can see their overall performance. They can also update their personal and benefits details as and when needed. Admins can also harness the information on this page for accountability, reporting, and decision-making purposes.

Compensation Statement

TriNet makes compensation management easy for your business. Its total compensation report gives you insight into your business’s engagement with your employees’ benefits. Consequently, the information includes the actual worth of health care benefits and retirement packages you offer your workforce.

Integrations and Add-Ons

The wide array of integrations that can be completed on TriNet makes it software you’ll never get weary of using. You can sync accounting software like QuickBooks and NetSuite with the platform to give your business unified access to your essential activities. These integrations also save you the menace of duplicate data entries and the delays associated with manual data entry.

TriNet also has an API that allows you to customize the software to suit your business needs. Via this API, you can actively develop applications within the platform to help in completing the tasks not included in the default program.

  • 401(k) Tracking
  • Benefits Management
  • Check Printing
  • Direct Deposit
  • Multi-Country
  • Multi-State
  • Payroll Outsourcing
  • Payroll Reporting
  • Self Service Portal
  • Tax Compliance
  • Vacation/Leave Tracking
  • W-2/1099 Preparation
  • Wage Garnishment
Attendance Tracking
  • Calendar Management
  • Employee Scheduling
  • FMLA Tracking
  • Overtime Calculation
  • Reporting/Analytics
  • Self Service Portal
  • Time Tracking
Supported Devices
  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
Pricing Model
  • Monthly Payment
  • One-Time Payment
  • Annual Subscription

TriNet may not have the lowest payroll platform prices on the market, but most users have not had reasons to go back on their decisions to use the software. Its outstanding payroll features ensure that your business has its payroll needs met accordingly. Even if you own a small business, this software makes for excellent payroll support so that you can focus on other significant aspects of your business.

Another remarkable feature of TriNet is its user-friendly interface which ensures that even your least-equipped team member can conveniently use it. Its menu is relatively easy to navigate, such that you can’t get confused on the platform. And as for deployment, you won’t have to spend any dime purchasing expensive equipment to use the software – any device that can access the latest internet browsers will do just fine.

Murad Jaffery
Author: Murad Jaffery
Murad Jaffery is a chartered accountant specializing in the field of accounting and finance. He has been writing on these areas for nearly a decade, and is also an accounting tutor. He holds master’s degrees in accountancy and English literature. Murad enjoys traveling and reading.

TriNet User Reviews

Jason M
11-50 employees
Used for: 1-2 years
19 Jan - 2022

Great Payroll

True strengths are the reporting function and payroll. The customer support was excellent.

Alfie M
51-200 employees
Used for: 2+ years
19 Jan - 2022

Great software with a few issues to sort out

Through Trinet, I manage my time off, review company policies, my payroll, taxes, and benefits (medical, etc.) from a single dashboard. Additionally, I can submit my expenses through Trinet.


Difficult and frustrating to upload or attach documents.

Sarah A
11-50 employees
Used for: 6-12 months
19 Jan - 2022

Great to use

TriNet has an easy-to-use payroll platform that lets you navigate all of its services.