FreshBooks Review 2025
FreshBooks Online Invoicing Plans & Pricing
FreshBooks Comparison
Expert Review
Pros




Cons


FreshBooks Online Invoicing's Offerings
FreshBooks offers a 30-day free trial that lets you explore all of the software’s features. You can then upgrade to one of FreshBooks’ three plans if you please. Each one charges $10/employee/mo on top of the base subscription price.
Customer Support
Freshbooks is known for its award-winning customer support team. Phone support is available Monday-Friday, 8 am – 8 pm EST. You can also reach them via email at any time of day.
As for self-help resources, FreshBooks’ blog and FAQ section are both fantastic. Plus, FreshBooks offers plenty of tutorials and walk-through videos on its YouTube.
Additional customer support:
Blog
Read the FreshBooks blog to learn general accounting and small business subjects, as well as FreshBooks-specific stuff.
Features & Functionality
General Features
Custom, Easy Invoicing
FreshBooks might offer plenty of accounting and finance functions, but where it really shines (aside from pricing) is its invoicing.
FreshBooks allows for a large degree of invoice customization to reflect your brand. You can even change the currency and language if you’re working with customers or clients in different countries.
Plus, if you often send similar invoices, you can just duplicate old invoices and slightly tweak the numbers.
Recurring Invoices
Many types of businesses have arrangements with clients or customers that involve recurring revenue. Usually, these companies would have to create a new invoice every week/month/quarter to get paid, but not with FreshBooks’ recurring invoices.
Recurring invoices make it easy to collect payments from these routine clients and customers. For example, freelancers with retainer agreements with their clients can automate their monthly income by setting up recurring invoices in Freshbooks.
Automatic Late Payment Reminders and Fees
Sometimes, your customers and clients need a bit of a nudge to pay on time. That might be a payment reminder or, depending on your contract, a late fee.
Fortunately, FreshBooks offers some late payment features to ensure you get paid on time. Automated late payment reminders make it so you don’t have to track every invoice.
But what if your client or customer doesn’t pay by the deadline?
With other software, you’d have to charge the customer or client manually. But with FreshBooks, you can toggle automatic late payment fees.
Deposits
Plenty of service businesses collect deposits to get a client to “commit” to working with them, to hold said clients’ spot, and to protect themselves in case of non-payment. Some people collect half up-front, while others collect the full payment as a deposit before starting.
Regardless of how you collect deposits, FreshBooks lets you accept these from clients so you can stay protected and continue to thrive.
Time Tracking
FreshBooks has an excellent time tracking tool that is easy to use and can be turned on anywhere you have an Internet connection.
What’s even better, though, is that you can add your tracked time (and expenses) to your invoices with a few button clicks. That way, you’ll get paid accurately for the hard work you performed.













Payments
Process payments seamlessly with integrated systems.









Time Tracking
Track time spent on projects for accurate billing.





Supported Devices
Available on multiple devices for accessibility.






Pricing Model
Affordable pricing to fit varied business needs.



Ease Of Use:
FreshBooks designed its software with bookkeeping beginners in mind. The company managed to make a sleek invoicing interface without letting up on features. It takes only seconds to create a beautiful, branded, custom invoice that reflects your company and your hard work.
Getting started is quite easy, as you only need your email and a password to make an account. Once you confirm your email, you can dive right in.
Verdict:
FreshBooks is a fantastic value for the features it provides, especially when it comes to invoicing. The custom invoicing alone is fantastic, but you can also create recurring invoices, automate reminders (and even late payment fees), accept deposits, and transfer your tracked time.
Yet, at the same time, it’s simple enough for users to learn the ropes fast. Thanks to its competitive pricing, it’s one of the top bookkeeping and invoicing software choices for small business owners and freelancers.
User Review

- The customer status is a feature that helps my customers and me stay on top of payments.
- My biggest obstacles while working with FreshBooks invoicing is not being able to do a partial refund or issue credit invoices.
- Great service and support
- Many many features that sometimes confuse me, but I guess it is a plus for other people
- Advanced reports generation
- Great project management feature
- Saves me from day-to-day accounting trouble
- I've had trouble trying to use it with Internet Explorer on desktop, switched to Chrome and it worked
- Onboarding is easy due to the useful tutorials provided.
- Still can't find any cons to date.