Top Freshdesk Contact Center Alternatives
Here are the best alternatives to Freshdesk Contact Center. Explore top Freshdesk Contact Center competitors offering similar features, benefits, and functionality. Choose the one that meets your needs, whether you want better pricing, advanced features, or enhanced customization. Use this comparison to discover tools that compete with Freshdesk Contact Center and may better align with your needs.
Price - Starting from
Free
$0
/mo +pay/min
Unlimited agents, 21-day FREE trial
Price - Starting from
US & Canada Metered
$10
/mo /user
Free Zoom Meetings
Price - Starting from
Mobile
$13.99
/mo per line
Billed Annually
Expert Pros
Very easy to set up
Cost is quite competitive
A wide range of useful call center features
No additional software or hardware necessary for use
Expert Pros
Intelligent call routing & management
Centralized management
Reliable and secure
Quick response for support issues
Expert Pros
Rich feature set for most SMEs
Integrations are virtually limitless and of good quality
High-grade and compliant security
Excellent rates for calling worldwide
Expert Cons
Not really a general-purpose business VoIP solution
Can't integrate with any existing enterprise PBXs
Incoming calls cost extra after free minutes are exhausted
Expert Cons
Consumes a lot of computer battery power
Expert Cons
Users have reported that customer support is less than satisfactory
Quality of voice sometimes suffers with insufficient bandwidth
Freshdesk Contact Center VoIP Alternatives
4.8
Read review
More user friendly- Better help and support
- Higher overall expert rating
- Higher overall user rating
- Has Salesforce integration
- Has Google integration
4.8
4.8
- More user friendly
- Better help and support
- Higher overall expert rating
- Higher overall user rating
- Has Salesforce integration
- Has Google integration
4.8
4.2
Read review- Lower prices
- More user friendly
- Better help and support
- Higher overall expert rating
- Has Salesforce integration
Lower overall user rating- Lacks Online Backup and Storage
4.2
4.2
- Lower prices
- More user friendly
- Better help and support
- Higher overall expert rating
- Has Salesforce integration
- Lower overall user rating
- Lacks Online Backup and Storage
4.2
4.4
Read review- More user friendly
- Higher overall expert rating
- Has Salesforce integration
- Has Google integration
- Lower overall user rating
- Lacks Operator Services
- Lacks Worldwide Service
4.4
4.4
- More user friendly
- Higher overall expert rating
- Has Salesforce integration
- Has Google integration
- Lower overall user rating
- Lacks Operator Services
- Lacks Worldwide Service
4.4
4.6
Read review- More user friendly
- Better help and support
- Higher overall expert rating
- Higher overall user rating
- Has Salesforce integration
- Higher prices
- Lacks Office365 integration
4.6
4.6
- More user friendly
- Better help and support
- Higher overall expert rating
- Higher overall user rating
- Has Salesforce integration
- Higher prices
- Lacks Office365 integration
4.6
4.7
Read review- More user friendly
- Higher overall expert rating
- Higher overall user rating
- Has Salesforce integration
- Has Google integration
- Higher prices
- Lacks Office365 integration
4.7
4.7
- More user friendly
- Higher overall expert rating
- Higher overall user rating
- Has Salesforce integration
- Has Google integration
- Higher prices
- Lacks Office365 integration
4.7
4.6
Read review- More user friendly
- Better help and support
- Higher overall expert rating
- Higher overall user rating
- Has Use via phones
- Higher prices
- Lacks Salesforce integration
4.6
4.6
- More user friendly
- Better help and support
- Higher overall expert rating
- Higher overall user rating
- Has Use via phones
- Higher prices
- Lacks Salesforce integration
4.6
