About Leaders
Expert Review
Pros
Cons
Plans And Pricing:
Leaders Merchant Services isn’t very transparent when it comes to its pricing. That’s because Leaders use independent agents to sell their merchant services. Each agent gets to set their own fees, so it depends on who sells it to you. However, that means you might be able to shop around a bit and even negotiate your pricing. Still, Leaders mandate a three-year contract. If you want to cancel, you have to pay the $250-$350 cancellation fee.
Customer Support
Leaders offer 24/7 tech support for any tech issues. However, some online reviews indicate the tech support may not be the most responsive. Fortunately, you can access numerous self-help resources there are some self-help resources, on the Leaders’ Resources page
Features & Functionality
General Features
Contactless Payments
Contactless payment is a convenient (and sanitary, much more important given the pandemic) way to pay. Customers tap their smartphone against your terminal —or in some cases, merely hold it near the terminal —and you get paid. will do the trick.
Leaders support Apple Pay, Google Pay, and Samsung Pay, offering you a good amount of flexibility. Additionally, you can buy NFC (Near-Field Communications) terminals from Leaders.
Business Financing
Businesses find themselves short of cash, and nowhere was this more prevalent than during the pandemic. Yet at the same time, these businesses may be making plenty of sales, without the cash flow to keep the bills paid.
Merchant services providers often right this wrong by offering merchant cash advances (you get a fixed sum in exchange for a slice of your credit sales over a defined period) or standard business loans. Leaders do both. You can either get either a $5,000-$500,000 business cash advance or a business loan of up to $1 million. Leaders will review your current sales and estimate your future sales to determine funding numbers if you get a merchant cash advance.
CartManager Shopping Cart
Do you run an eCommerce business? Leaders might be a good choice for you, as it offers nice features like the CartManager Shopping Cart. This shopping cart lets you customize your order forms and checkout pages —add your branding and brand voice to personalize and humanize your business.
CartManager offers other benefits, like
- Real-time shipping and sales tax calculations
- Custom languages
- Multiple payment methods
- eBay compatibility
And more.
Integrations & Add-Ons
Leaders Merchant Services sells plenty of hardware to go with its payment processing. However, you can likely transfer over any PCI-compliant hardware from another processor, as long as the old processor didn’t lock it. If you go this route, Leaders’ tech/installation team will reprogram the device to work with Leaders
Leaders also integrate with Quickbooks through Instant Accept. Thanks to this integration, you can accept payments on devices that don’t have Quickbooks on them, then sync your transaction data later to streamline your bookkeeping.
Hardware & Software
Leaders give you a mobile card reader and free processing software as part of your contract with them. Beyond that, Leaders sells a range of hardware to accompany its payment processing services. Like with other merchant services providers, many of them are Clover PoS systems. Of course, you can also consider the other available devices, such as credit card terminals and check reading machines
Pricing Options Automations
Sales Channels
Ease Of Use:
Leaders Merchant Services sells a wide range of hardware products, most of which are known for their ease of setup and use. Leaders also show what some of their features look like before you even buy. Thus, you can get a glimpse of it without spending any money.
Verdict:
Leaders Merchant Services could be a good choice for some. The service itself could be great, but Leaders simply isn’t that transparent about pricing —not to mention the three-year contract with $250-$350 early cancellation fee. Overall, Leaders can work. However, there are more competitively priced (and less restrictive) merchant services options on the market.
User Review
Write a Review
- None that I can see
- - Terrible Customer Service
- - If the machine is down, it takes them 3 days to get back to you (no promise of getting it fix, just to get back to you). If cash flow is important for your business, STAY AWAY FROM LEADERS MERCHANT SERVICES.
- OK pricing and willing to work with you.
- Horrible customer service and questionable billing processes.
