About Luminous Payments

Category: Merchant Services
Luminous Payments is a merchant service provider that processes payments for all-sized businesses. It provides merchant tools that help businesses accept payments from their customers, advanced security and premium support to clients without compromising service quality and flexibility.

Company: Luminous Payments

Luminous Payments is a business solution that provides merchant services to store owners and retailers. The platform is ideal for small and large-sized businesses. In addition, it serves as a tool for accepting and processing customer payments. The payment types processed by this solution include card payments from VISA, MasterCard, American Express, and Discover. It also helps merchants securely accept electronic payments via Google, Samsung, and Apple Pay.

This merchant company is U.S.-based and only processes transactions done in the country. And it is ideal for retail and service-based businesses, mobile and online stores, and restaurants and food service providers. The solution is highly flexible and assures users maximum security of funds and customer information.

In-Depth Analysis

0 Price
0 Ease Of Use
0 Features
0 Help And Support

Pros

  • Highly flexible pricing structure
  • Highly secured platform
  • Variety of processing solutions

Cons

  • Available to U.S. users alone
Plans & Pricing

Luminous Payments does not clearly state how much they charge for the use of their service. However, users can select four different merchant service plans according to the payment cards they accept and their processing volumes per month. In no particular order, these plans are the Interchange Plus Plan, the Cash Discount Plan, the Flat Rate Plan, and the Tiered Rate Plan.

Cash Discounts
Custom
Interchange Plus
Custom
Flat Rate
Custom
Tiered Rate
Custom

The Cash Discount Plan

The Cash Discount plan allows businesses to shift the burden of the fees for processing payment cards on customers who pay with cards. In this plan, business owners top up their regular product price with the processing cost and then apply a 100% discount for customers who pay with cash.

While this structure seems pretty complex, the Luminous Payments software simplifies it a great deal. First, however, you’ll have to place signage (provided by Luminous Payments) to alert your card-paying customers.

The Interchange Plus Plan

If you opt for the Luminous Payments’ Interchange Plus plan, you’ll be charged for card processing per transaction you complete. This pricing structure includes the sum of interchange (what it takes the card provider to process a payment) and the merchant provider’s service charge.

While interchange may differ with the card provider, business owners who use this plan enjoy some degree of transparency with the pricing.

The Flat Rate Plan

The Flat Rate plan is ideal for businesses involved in retailing products with a universal pricing structure. However, it does not leave you with the option of having your customers pay directly for processing payments from their cards.

However, you get to pay a monthly flat fee covering other charges like service fees, and discount percentage.

The Tiered Rate Plan

With the Tiered Rate plan, you can decide which payment card to accept from customers. This plan categorizes cards into three different categories: qualified, mid-qualified, and non-qualified. All three card categories incur the same service fee, but the qualified cards have the least discount rates and the non-qualified the most.

Ideally, this plan simplifies the intricacies of the interchange-plus plan. Still, it also introduces reduced processing rates (on qualified cards).

Ease of Use

Luminous Payments is a cloud-based merchant service tool that allows business owners to process payments without bulky servers, storage systems, and time-consuming installations. Luminous customer support personnel also assist business owners in making the registration of their businesses and the Luminous account setup effortless.

This merchant service provider claims to offer same-day funding and quick account approvals to enable users to activate and use their accounts in the shortest time possible. Upon login into your approved Luminous Payments account, you’ll be met with an interactive dashboard that is surprisingly easy to navigate. However, how fast your customers’ payments are processed depends largely on the network condition of the card/ mobile payment processing company in question. And if the software turns out to be short of what your business requires of a merchant service provider, you can opt out at any time – risk-free.

Features & Functionality
General Features

POS

Luminous Payments utilizes POS hardware from top brands like Clover and HotSauce to deliver top-notch point-of-sale services to its customers. Depending on the device you opt for, this service makes a lot of payment processes like credit and debit card processing and online payments fast and efficient.

Virtual Payments

Do your customers prefer to shop cardless? Luminous Payments support contactless payments where your customers do not need to have their cards physically present to pay for your goods and services. You can securely accept virtual payments for your online or physical store by connecting your virtual payment device to your smartphone.

Electronic Receipts

With Luminous Payments, you do not need to fuss about sharing receipts with your customers. It supports sending receipts via email and SMS to your customers – particularly those who shop from your online store.

Data and Funds Security

Luminous Payments boast robust security covering for business funds and customers’ financial data.

Offline Transactions

When you purchase the Clover Flex POS device, you can enjoy offline transactions for periods when the wireless connection is unstable. As soon as connectivity is restored, all your transactions will be synchronized.

Inventory and Order Management

When you use hardware devices like the Clover Mini POS, you benefit from comprehensive inventory management from Luminous Payments. This platform allows you to keep an eye on each item’s history for prompt restocking. In addition, by opting for the HotSauce POS, you can manage your orders, track each table (for restaurant owners), and sync your kitchen and counter data for greater efficiency.

Integrations and Add-Ons

Luminous Payments allows you to synchronize your online store and shopping carts with its configured hardware devices. This synchronization ensures that you can effortlessly run your eCommerce business with the software at no extra cost.

Features
  • ACH Payment Processing
  • Billing & Invoicing
  • Cryptocurrency Processing
  • Data Security
  • Debit/Credit Card Processing
  • Electronic Signature
  • In-Person Payments
  • Mobile Payments
  • Multiple Payment Gateways
  • Online payment processing
  • PCI Compliance
  • POS Integration
  • Payment Fraud Prevention
  • Payment Processing Services Integration
  • Recurring Billing
  • Reporting/Analytics
  • Mobile Credit card processing
  • Cash Transactions
  • Contactless NFC
  • Electronic Receipts
  • Mobile Card Reader
  • 3rd-Party Integrations
Hardware & Software

Luminous Payments can be configured on a host of merchant business hardware. You can also use the service with third-party hardware. However, the following devices and systems have been provided for use by the company – at varying prices:

Card readers and Payment Gateways

Essentially, Luminous Payments features only two devices for the processing of card and online payments. These devices include:

  • NMI virtual reader, which allows businesses to accept online payments. This system can be integrated with online store shopping carts to manage batch payments and recurring customer bills.
  • B250 Bluetooth Card reader comes with a durable battery, a magnetic stripe, and NFC for payments via Apple Pay and Google Pay. This Bluetooth-enabled device lets you connect your Luminous Payments account with a mobile payment service for effortless transactions.

Mobile Terminals

The mobile terminal available for use with Luminous Payments allows you to read cards and process payments on the go. These terminals are:

  • The N1 Mobile EMV Terminal also doubles as a card reader and mobile payment processing device. The N1 terminal boasts an 8-hour battery capacity and card reading slots. It also supports electronic and printable receipts for seamless business transactions.
  • The N2 Mobile Terminal features similar functions as the N1 but lasts for an extra 2 hours. It also should be noted that the N2 doesn’t have a printer, so the terminal can only Text or email receipts to customers.

     

POS Systems

If your business needs services beyond what terminals and card readers can offer, you should opt for one of this software’s POS systems.

  • Clover Station Solo: a portable POS system that features a 14” HD display and a detached printer. This system works with 4G and Wi-Fi connections and is EMV, NFC and MSR enabled for faster payment processing.
  • Clover Station Duo: a portable and functional POS system similar to the Clover Station Solo but can be used to complete contactless payments.
  • Clover Mini: this system comprises a 7” monitor with a front-facing camera and a supplementary receipt printer. It can be paired with a cash drawer to complete physical and contactless payment processing. This POS features advanced security configurations and inventory management and can be synchronized with other Clover devices.
  • Clover Flex: a POS system similar to the Clover Mini but is configured to run offline transactions. Nevertheless, this system has no design considerations for a cash drawer.
  • HotSauce POS: In addition to the features of the Clover Mini POS, this system supports kitchen receipt printing, order and discount management, and table tracking.
Features
  • iOS
  • Android
  • Cloud-Based
  • On-place Installation
  • Windows
  • Mac
Pricing Options Automations
Features
  • Free Trial
  • Freemium
  • Monthly Subscription
  • Annual Subscription
  • One-Time License
Sales Channels
Features
  • Instore Sales
  • Online Sales
  • Mobile Sales
Verdict

Like most other merchant service software, Luminous Payments allows you to process and accept payments from your customers via different platforms. In addition, it offers funds and data security without cutting back on simplicity and user-friendliness.
However, there isn’t so much information on their website to help business owners decide whether or not the service is ideal for their business. There isn’t a free trial period or a demo to give potential users a heads-up on what they should expect with the service.
Nevertheless, Luminous Payments customer support can be reached via phone for clarification. You can also request an estimate of what it would cost your business to use the platform. And this service’s zero termination fee makes it inexpensive to opt out if you discover that it doesn’t serve your business as you’d want.

Murad Jaffery
Author: Murad Jaffery
Murad Jaffery is a chartered accountant specializing in the field of accounting and finance. He has been writing on these areas for nearly a decade, and is also an accounting tutor. He holds master’s degrees in accountancy and English literature. Murad enjoys traveling and reading.
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